- Tradeweb (Golden, CO)
- …**Job Responsibilities** We need a smart, versatile Senior Helpdesk Engineer to help our employees with ... technical issues and maintain our IT environment. You will be working in a small, enthusiastic technical operations team to keep our environment up and running and constantly improve its reliability. Your efforts at ICD Tech will help our Traders and Clients… more
- TekSynap (Denver, CO)
- …of the business applications. + Determiningthe increased cases received by the IT Helpdesk . + Improving and adjusting the Virtual Desktop system. + Design and ... examining the documentation of the Virtual Desktop Infrastructure. + Executing helpdesk calls and classifying cases according to their priorities and accelerations.… more
- Three Saints Bay (Denver, CO)
- …updating, and maintaining technical Standard Operating Procedures (SOP's) related to the helpdesk function. + Print a physical copy of all updated alarm accounts ... to MegaCenter employees and tours detailing the responsibilities of the AHD. + Engineer and implement solutions and best practices for the AHD to improve customer… more