- CVS Health (Des Moines, IA)
- … candidates. Fluency in English and Spanish is required.** **Position Summary** Customer Service Representative is the face of Aetna and impacts members' ... to answer the unasked questions, eg additional plan details, benefit plan details, member self-ser‐vice tools, etc. + Uses customer service threshold framework… more
- ASM Research, An Accenture Federal Services Company (Des Moines, IA)
- …Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates expertise in handling and ... protocols. Maintains the highest degree of sensitivity, compassion, and respect for Service members and their families. + Assesses the needs of the caller… more
- Acosta Group (Des Moines, IA)
- …each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations ... + Existing client growth (targeted revenue $/sales volume) + Customer service (NPS) **Knowledge, Skills and Abilities:** + Communication skills, including listening,… more