- Henry Ford Health System (Troy, MI)
- … contacts. Strategizes the planning, developing and directing of the call center operations and customer service programs. PRINCIPLE DUTIES AND ... customer inquiries and complaints received in the call center that will assist with forecasting...environment. + Three (3) years of customer service management experience in a moderately large call… more
- TEKsystems (Troy, MI)
- …be fully fluent in Spanish. + At least 1 year of RECENT customer service experience ( call center experience is preferred, but will consider candidates ... more and sometimes less, depending on how long each call lasts, average is about 11-14 minutes per ...front desk/admin experience - NOT just retail or food service ) + Efficient in using a windows PC computer… more
- University of Michigan (Dearborn, MI)
- …SCCM) and processes. - Experience supporting executives. - Experience working a customer service role in a Call Center **Work Schedule** May require ... Service Center Support Specialist Associate Apply...and the ability to work independently to provide excellent customer service and effectively manage customer… more
- Molina Healthcare (Warren, MI)
- …position will help preserve service excellence through monitoring and assessing customer interactions of Call Center Associates; documenting agent ... of progressive work experience in Quality Assurance/Auditing, Call Center , or Customer Service . **Preferred Education** Bachelor's Degree or equivalent… more
- US Bank (Detroit, MI)
- …to 9pm CST. The schedule will consist of two evening shifts and three day shifts. As a Call Center Customer Service Collector, you are the first point of ... Employer-funded Pension Plan **What is it like to be a Call Center Customer Service Collector** - https://www.youtube.com/embed/mDFks9QxNvA… more
- TEKsystems (Troy, MI)
- …a day (Monday and Tuesday are the busiest days) Qualifications -1-2 years of customer service experience( call center , retail, restaurants', front desk, ... information and conduct follow-up -Answer calls professionally in a fast-paced call center atmosphere. -Research required information using available resources… more
- Molina Healthcare (Warren, MI)
- …School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate degree ... and written coverage determinations and appeals. + Records calls accurately in call tracking system. + Maintains specific quality and quantity standards. **JOB… more
- McLaren Health Care (Southfield, MI)
- …clients, as needed. 3. Understand and strive to meet or exceed Call Center metrics while providing excellent consistent customer service . 4. Resolve ... **Position Summary:** **The role of the Call Center Representative is to manage..._Minimum 6 months of Patient Access, Medical Billing or Customer Service work experience_ **Equal Opportunity Employer… more
- AccentCare, Inc. (Madison Heights, MI)
- Overview Find Your Passion and Purpose as a Purpose as a Call Center Triage Nurse, Registered Nurse Reimagine Your Career in Corporate Healthcare As a ... for your first AccentCare-branded scrubs for patient-facing employees Qualifications Be the Best Call Center Triage Nurse, Registered Nurse You Can Be If you… more
- Robert Half Office Team (Detroit, MI)
- Description We're Seeking a Customer Service Representative! Robert Half is seeking an articulate, highly skilled Customer Service Representative. Do you ... for a long-term contract / contract position in Detroit, Michigan, this Customer Service Representative opportunity could be for you! Major responsibilities… more
- Amentum (Detroit, MI)
- …the staff in enforcing the rules and policies of the ASCs. + Provide front-line customer service as representatives of Amentum and on behalf of the United States ... Responsibilities: It is expected that providing applicants with the highest level of customer service is primary in all responsibilities. This position must be… more
- Henry Ford Health System (Detroit, MI)
- …supervision, performs all duties of a Contact Center Advocate I, in a busy call center , on a broader scale. Including all of HFHS services and not limited ... diploma or GED equivalent required. Two (2) years of customer service experience. An Associate's degree in...experience helpful. Six (6) months experience as a Contact Center Advocate I or one year outpatient clinic setting… more
- General Motors (Warren, MI)
- … service -oriented, event-driven architecture solutions for an enterprise contact center . + Five (5) years experience developing, architecting, and supporting ... architecting, and supporting Nice CXone voice systems to enhance our Contact Center voice technologies. As we transition from an on-premises solution to a… more
- ASM Global (Detroit, MI)
- …Experience - Minimum (3) years' experience in dispatch operations, communications, and call center operations in security, law enforcement, fire department, EMS, ... and dispatch patrol personnel in response to calls for service in the center . + Maintain electronic...ability to lead, facilitate, plan, document, and organize. + Customer Focus - Is dedicated to meeting the expectations… more
- Henry Ford Health System (Troy, MI)
- …of two (2) years relevant business experience, required including customer service quality operations and compliance monitoring or call auditing experience. ... GENERAL SUMMARY: The Supervisor of Customer Service Quality, under the direction...and providers. Providing ongoing feedback, support and collaboration with Call Center Vendor ensuring compliance with departmental… more
- Corewell Health (Royal Oak, MI)
- …the selection of outside services. The PA Supervisor serves as a key promoter of the Service Center , which strives to meet and exceed the needs of its customers. ... am to 4 pm Supervisor position will oversee Emergency Center at Royal Oak. On- call weekend rotation...teams, implements policies and procedures that guide or support service levels, assesses and improves department performance, and ensures… more
- Allied Universal (Detroit, MI)
- …Center in Detroit, MI.** + **The Position starts at $18.04/Hr.** + ** Call Center /Dispatch experience preferred.** + **We offer attractive payment options! ... and qualified candidates to join our Global Security Operation Center (GSOC) team as a GSOC Operator. The GSOC...(client proprietary systems) + Professional demeanor, along with excellent customer service skills + Clear understanding of… more
- Henkel (Madison Heights, MI)
- …while identifying opportunities to secure business. + Collaborate closely with internal partners ( Customer Service Experience - CSX, Center of Excellence - ... Customer Service Specialist - Complex Order...Enter relevant data in the CRM system to create call plan & ensure quality data for business development… more
- CSL Plasma (Roseville, MI)
- …**Experience** + Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment ... **The Opportunity** Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability… more
- The Childrens Place (Dearborn, MI)
- …goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate ... clean store and backroom. **Responsibilities:** **Key Accountabilities:** + Be aware of customer activity and respond with a sense of urgency, prioritizing assisting… more