- EDB (Baton Rouge, LA)
- …For more information, visit www.enterprisedb.com Join our team as the Portfolio Manager for Customer Experience Lifecycle Services, an offering ... key stakeholders across Product/Engineering, CX and Sales to ensure a holistic customer experience . **What your impact will be:** + Define offerings based on… more
- Fujifilm (Baton Rouge, LA)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- Rocket Software (Baton Rouge, LA)
- …everything we do, and we wake up every day aspiring to deliver a differentiated customer experience unmatched by anyone in the software business and driven by ... out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead...our CS organization as we strive to create positive customer outcomes and experience . It also provides… more
- Dodge Construction Network (Baton Rouge, LA)
- …**renewal** .The Customer Success Managersupports the end-to-end customer experience through proactive outreach and solution-oriented approaches ... Customer Success Manager Location: Remote, United...data, best practices, and insights to customers to improvethe customer experience andretention. This is a full-time… more
- Dodge Construction Network (Baton Rouge, LA)
- …realize value through their partnership with Dodge. TheCustomerEngagementManagersupports the customer experience through proactive outreach and solution-oriented ... Customer Engagement Manager Location: Remote, United...practices, and insights to customers to improve retention and customer experience . This is a full-time position… more
- Nutanix (Baton Rouge, LA)
- …the ability to continuously learn, adapt, and seek innovative ways to enhance the customer experience . + Strong project management skills with the ability to ... Humble, Honest, with Heart.** **The Opportunity** As the Sr. Manager of Customer Advisory, you'll lead high-impact...a related field. + Minimum of 7+ years of experience leading customer marketing, with a proven… more
- Trellix (Baton Rouge, LA)
- **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful ... soulful work. More at https://www.trellix.com/ . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for...escalate as needed. **About You:** + 8+ years of customer engagement and account management experience in… more
- Verint Systems, Inc. (Baton Rouge, LA)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... at www.verint.com . **Overview of Job Function:** The Associate Customer Success Manager (CSM) serves as a... experience + Minimum of 0-3 years of experience in a customer -facing role focused on… more
- Verint Systems, Inc. (Baton Rouge, LA)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... at www.verint.com . **Overview of Job Function:** The Senior Customer Engagement Manager will support clients to... experience + 3-5 years of client management experience + 3-5 years of Customer Success/Engagement… more
- JB Hunt Transport (Baton Rouge, LA)
- …Bachelors: Business Administration/Management (Required), Bachelors: Business Communications **Work Experience :** Customer Service/Account Manager , ... on defining the opportunity strategy to sell to the customer . **Job Description:** Key Responsibilities: * Conduct lead generation...Qualifications:** + Bachelor's Degree. + 2-3 years of relevant experience , or 5+ years experience in sales,… more
- Walgreens (Breaux Bridge, LA)
- …technicians. Makes decisions regarding performance management including discipline and termination. ** Customer Experience ** + Engages customers and patients by ... manner and answers non-clinical questions to ensure a positive customer experience . Models and shares customer...efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records… more
- Walgreens (Zachary, LA)
- …and delivering a distinctive and delightful customer and patient experience . **Job Responsibilities/Tasks** ** Customer Experience ** + Monitors and ... best practices with all team members to deliver a distinctive and delightful customer and patient experience , including interpersonal habits (eg, greeting, eye… more
- The ODP Corporation (Baton Rouge, LA)
- …various services and leading sales training in the store. The Sr. Assistant Store Manager will help lead a customer -centric environment, engage with the local ... also assists with store operations, cash handling, and resolving associate and customer concerns. The ideal Sr. Assistant Store Manager should be passionate… more
- Walgreens (Baton Rouge, LA)
- …issues in a timely manner and answers questions to ensure a positive patient experience . + Models and shares customer service best practices with all team ... improves pharmacy financials, manages inventory effectively, and enhances patient experience . Manages pharmacy staff performance and engagement. Ensures the… more
- Trellix (Baton Rouge, LA)
- …manage, and track service delivery. + You will be responsible for overall customer experience and successful delivery and consumption of threat intelligence ... enhance their cyber threat intelligence capabilities by leveraging the experience , knowledge, tools, and data of the Trellix cyber...partners to deliver services to customers. + The Engagement Manager will serve as a customer interface… more
- Ford Motor Company (Baton Rouge, LA)
- …3+ years of experience managing projects or products. + 3+ years of experience as a Product Manager /Owner or Technical Product Manager with ... and assure value delivery. + Be accountable across planning, customer value roadmap, PI Planning, reporting, and demand planning.... coordinating multiple teams in a technology environment. + Experience as a Product Manager or Product… more
- Emerson (Baton Rouge, LA)
- …target at addressing customer needs and challenges. A successful NI account manager leads a cross-functional team to establish NI as a trusted advisor to our ... As an NI Account Manager , you will be responsible for the business...and project management skills to make progress in exceeding customer objectives. + Drive personal and account-level growth through… more
- Renaissance (Baton Rouge, LA)
- …business, customer renewals, cross-sell, and up-sell opportunities. The Account Manager II has meaningful sales experience and brings developing expertise ... own our actions, and grow and evolve. The Account Manager II is responsible for managing and selling Renaissance...for cultivation and long-term development of customer relationships, maintaining high product renewal rates and strong… more
- Bridgestone Americas (Baton Rouge, LA)
- …area organization and professionalism to provide both a positive teammate and customer experience (this includes teammate changing areas, stock room, restroom ... employees, determining qualifications for open positions and assists Store Manager on final employment decisions. + Supervises the work...experience . - Problem solving as it relates to customer complaints - Must have a valid automobile driver's… more
- Rocket Software (Baton Rouge, LA)
- …and achieve strategic success. **Key Responsibilities** **Project Delivery Excellence & Customer Experience ** + Oversee the entire project lifecycle for ... conflicts, or schedule deviations to maintain project momentum and a positive customer experience . **Revenue Optimization & Portfolio Management** + Collaborate… more