- Oriental Bank (San Juan, PR)
- …of coaching and mentoring a team of high-quality customer service agents? As an Advisor , Remote Network ( Call Center Supervisor), you will play a ... in Call Center / Contact Center, Branches, and/or retail channels management environment. One (1) year of supervisory experience required. Minimum education… more
- Oriental Bank (San Juan, PR)
- The Advisor , Remote Network (Supervisor) is responsible...to work existing shifts seven days a week in Remote Channels and availability to adapt to ... procedures. + Manages branch audits. + Monitor chat or support channels , support queues and call traffic, through the system and established service levels. +… more
- Oriental Bank (San Juan, PR)
- …channels and promote sales referrals as needed. + Monitor chat or support channels , support queues and call traffic, through the system and established ... The Associate, Remote Network (Team Lead), contributes to the overall...to attend to customers + Help and support the Advisor and Associates in operational issues for agile execution… more