- Molina Healthcare (Yonkers, NY)
- …* Provide service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To ... of management. * Provides excellent customer service for all call center communication channels. * Accurately documents all member/provider communication * Ability… more
- Capital One (New York, NY)
- …II (VBB II) is responsible for daily operations, execution and support of inbound /outbound phone-based retention and sales effort occurring within a phone based ... the client interaction using an existing multi touch client contact strategy and sales process. These customers...and refers servicing issues to the appropriate servicing call center or support associate. + Holds accountability for the… more
- ICF (Newark, NJ)
- …customer experience within ICF's commercial energy business. Our work includes inbound and outbound support for applicants and program participants across a ... through our specialized energy efficiency team by leveraging state-of-the-art call center technology, online web chat, and efficient business processes within a… more