- Zoom (New York, NY)
- Head of Customer Experience Operations What You Can Expect The Head of CX Operations is a senior leadership role, responsible for defining and ... retention, renewals, expansion, and long-term value realization. About the Team The Customer Experience Operations team partners across Sales, Customer … more
- Maersk (Florham Park, NJ)
- …relationships to improve service and increase customer satisfaction - shared accountability between Head of Operations , Head of CHB Product, and Head ... Head of Customs House Brokerage Operations ...service delivery and process and policy standards. + Identify customer needs and oversee operations within the… more
- Guardian Life (New York, NY)
- Head of Group Benefits Operations Technology **Overview** We are seeking a Head of Group Benefits Operations Technology leader within the Group Benefits ... Benefits Operations applications and aligned Group Benefits Operations business function. As the Head of...and can resolve the issues with decisions based upon experience + A confident, strategic technology leader with a… more
- Zoom (New York, NY)
- . Head of Marketing Operations What You Can Expect The Head of Marketing Operations is responsible for designing, scaling, and optimizing the end-to-end ... and lead lifecycle management. + Partnering cross-functionally with Sales, Revenue Operations , Finance, Product, and Customer Success to align planning,… more
- Sanofi Group (Morristown, NJ)
- …best-in-class (BIC) and first-in-class (FIC) assets-it requires managing complex product operations and creating competitive customer experience advantages. ... **Job Title:** Delivery Operations Head - Vaccines **Location:** Morristown, NJ...+ Strong analytical, strategic thinking, and problem-solving skills with ** experience developing operational value propositions for end customer… more
- Google (New York, NY)
- Head of Retail Media Specialism, Large Customer Sales _corporate_fare_ Google _place_ Atlanta, GA, USA; Chicago, IL, USA; +3 more; +2 more **Advanced** ... Experience owning outcomes and decision making, solving ambiguous problems...influence/collaborate across organizations, and drive business success for the customer and Google. + Excellent tactical thinking skills, systems… more
- JPMorgan Chase (New York, NY)
- …Mortgage Operations . **Job Responsibilities** + Collaborate with the Global Head of Mortgage Solutions and key stakeholders, including US Mortgage Operations ... them in their home lending financing needs. **US Mortgage Product** The Head of US Mortgage Product is responsible for comprehensive product management, including… more
- S&P Global (New York, NY)
- …developing and leading process optimization, tooling, automation, and analytics initiatives within customer experience or operations . + Strong strategic ... + Align tooling and automation initiatives with broader business goals and customer experience priorities. + Establish a multi-year roadmap that advances… more
- Zurich NA (New York, NY)
- VP, Head of Construction Professional Liability, Underwriting 129159 Zurich North America is looking for a Head of Construction Professional Liability for our ... Specialties Business Unit. This position reports to the Head of Construction and can be based in one our Zurich Offices with business travel expected. The Head … more
- Justworks (New York, NY)
- …Vision + Serve as the senior compliance voice in strategic decision-making, balancing customer experience , product innovation, and regulatory risk. + Shape the ... Head of Product Compliance New York, New York...but no simpler. Qualifications + 15+ years of progressive experience in compliance or regulatory operations , with… more
- Amazon (Newark, NJ)
- …each other. Imagine your future with us. ABOUT THE ROLE As the Global Head of Organic Social and Influencer Marketing, you will lead our global social-first strategy ... and operations spanning 11+ marketplaces and nearly 50 social media...nearly 50 social media channels. Reporting to the Global Head of Brand and Content Marketing, you will oversee… more
- Grant Thornton (New York, NY)
- We are seeking an experienced and strategic leader to serve as the Head of Global Product - Tax. This new role will drive the execution of Grant Thornton's product ... of innovative, AI-enabled solutions that enhance our professional tax services globally. The Head of Global Product - Tax will lead distributed teams across multiple… more
- TD Bank (New York, NY)
- …our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience , that is why we believe that all colleagues, no matter ... to make a tangible impact - both in day-to-day operations and in the design of a future-focused compliance...on our strategy, we are innovating to enhance the customer experience and build capabilities to shape… more
- Bank of America (New York, NY)
- Head of Healthcare Specialized Product Sales -Treasury Executive Chicago, Illinois;New York, New York; Charlotte, North Carolina **To proceed with your application, ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Chicago/ Head -of-Healthcare-Specialized-Product-Sales--Treasury-Executive\_25047159) **Job Description:** At Bank of America, we are… more
- New York Times (New York, NY)
- …User empathy and awareness and knowledge of user-centered design and user data and customer research + Experience working on products shaped by algorithms, data ... why we focus deeply on how our readers will experience our journalism, from print to audio to a...New York Times is seeking a Vice President and Head of Product for its world-renowned Games business, reporting… more
- MUFG (New York, NY)
- …recruitment team will provide more details. Reporting into the Managing Director, Regional Head of Americas AML Program Officer (APO), the role supports the BAU ... relating to the development, planning, execution and coordination of overall departmental operations . The role holder is also responsible for contributing to all BAU… more
- RELX INC (New York, NY)
- …(eg, HR, Finance) and external data sources and tools. About the Role The Head of Technical Product Management manages a team of Technical Product Managers (TPMs): ... they are a customer -facing role responsible for gathering functional requirements, designing data...data engineers and software developers to build integrations. The Head of Technical Product Management role is key to… more
- Amazon (New York, NY)
- …partnership value through Twitch creator initiatives You will own and action on the customer experience at a strategic level for the team; securing customer ... Description We're looking for a US Head to join our award-winning Twitch Brand Partnership...Brand Partnership Studio, overseeing all aspects of the studio operations , customer journey, and output including creative,… more
- The Estee Lauder Companies (New York, NY)
- …Ensure design of solution includes data architecture, user interface and user experience while meeting business requirements. + Build sustainable and reusable data ... ensure on⁃time and within⁃budget delivery, adhere to high⁃quality standards. + Manage Customer communication with the proper level of detail. + Organize training… more
- Catalent Pharma Solutions (New York, NY)
- …manufacturing, quality, project management, business management, business development, commercial operations + 5+ years of direct operational experience ... **Global Head of Field Application Scientists and Strategic Alliances...assay development and MS&T) is a plus. + Extensive customer facing experience in a CDMO or… more