- Hartford HealthCare (Bridgeport, CT)
- …network, and is the system's second-largest hospital. *Job Summary* Reporting to the Manager of Customer Service Call Center , the Customer ... Representative* **Organization:** **St. Vincent's Medical Center * **Title:** * Customer Service Call Center Operator (Per Diem)* **Location:**… more
- Newtown Savings Bank (Newtown, CT)
- …be the voice of the Bank-providing outstanding service to our customers through our Customer Service Center ( Call Center ). You'll handle ... procedures, and goals related to the operations of the Customer Service Center . Delivers exceptional...the Bank's commitment to excellence. Operates in a fast-paced call center environment while adhering to Bank… more
- Newtown Savings Bank (Newtown, CT)
- …be the voice of the Bank-providing outstanding service to our customers through our Customer Service Center ( Call Center ). You'll handle ... to talk to you! PRIMARY RESPONSIBILITIES: + Within a Customer Service Center environment, respond...School Diploma or equivalent. + 1-2 years Banking / Call Center experience + Bilingual preferred +… more
- Newtown Savings Bank (Newtown, CT)
- …Manager. The CSC Manager is a responsible for daily operations and long-term success of the Customer Service Center ( Call Center ). This role ensures ... PRIMARY RESPONSIBILITIES: Operational Leadership Oversee daily operations of the Customer Service Center , ensuring .... Customer Experience & Quality Assurance Monitor service quality through call reviews, customer… more
- Liberty Bank (Middletown, CT)
- …proven experience in workforce management, scheduling, or a related role in a call center or customer service environment. + Strong knowledge of call ... OF THE JOB: Reporting to the Director of the Call Center , this incumbent will oversee scheduling,... metrics, including average handle time (AHT), wrap-up codes, call volume, service levels, and real-time adherence.… more
- Fair Haven Community Health Care (New Haven, CT)
- …workflows for accuracy, protocol adherence, and service quality, while maintaining the Call Center Training Guide to ensure efficiency. + Implement tools and ... equitable, high-quality, and culturally responsive patient-centered care. Job purpose The Call Center Manager is responsible for the strategic, operational,… more
- Fair Haven Community Health Care (New Haven, CT)
- We are seeking a Call Center Representative to join our dynamic team! The Call Center Representative works closely with patients and clinical ... professionals while utilizing excellent customer service skills, accurate data entry while...managing a high volume of incoming calls in a call center environment. Schedules patient appointments and… more
- Liberty Bank (Middletown, CT)
- …will assist in the delivery of all new hire and ongoing training for the Customer Service Center . In addition, the CSC Training & Development Specialist ... and presenting new hire and ongoing training in the Customer Service Center . + Training...plan for any project related training needs that the Call Center will need to support +… more
- M&T Bank (South Glastonbury, CT)
- …High school diploma or equivalent (GED) and a minimum of 2 years proven retail sales, call center , customer service and/or telesales experience OR A high ... verbal communication and interpersonal skills Proven ability to demonstrate exceptional customer service Well-organized individual with time management and… more
- M&T Bank (Milford, CT)
- …school diploma or equivalent (GED) and a minimum of 1 year's proven retail sales, call center , customer service , or telesales experience Strong verbal ... customers. Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch. Holds customer… more
- Aquarion Water Company (Monroe, CT)
- Customer Service Technical Lead Monroe, CT, US,...Participate in technical meetings as subject matter expert of call center and as well as be primary ... is a wholly-owned subsidiary of Eversource. Job Summary The Customer Service Technical Lead reports to the...problems. + Provide support on the phones during peak call volume times/ and as needed. + Serves as… more
- Hartford HealthCare (Newington, CT)
- …confidentiality of appropriate patient, staff and management data is maintained. o Models customer service standards and demonstrates value for all people in the ... work environment. o Effectively models and upholds a customer service orientation with staff to meet the legitimate needs of all internal and external customers.… more
- The Childrens Place (Waterbury, CT)
- …goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate ... clean store and backroom. **Responsibilities:** **Key Accountabilities:** + Be aware of customer activity and respond with a sense of urgency, prioritizing assisting… more
- Fresenius Medical Center (Fairfield, CT)
- …AND SCOPE:** Supports the Organization's mission, vision, core values and customer service philosophy. Adheres to the Organization's Compliance Program, ... including following all regulatory and policy requirements. Assists physicians in performing a variety of interventional radiology procedures. Responsible for the operation and quality control of the radiological equipment in accordance with the Organization's… more
- Kelly Services (Farmington, CT)
- …and escalate urgent issues when needed **What You'll Bring** + 1+ years of customer service or contact center experience preferred + Strong administrative ... **Kelly Services** is hiring a ** Customer Service Representative II** in **Farmington!**...recruiting team throughout onboarding _If you've worked in_ **_customer service , call centers, order processing, admin support_**… more
- TEKsystems (New Haven, CT)
- …Mid Level Service Desk Analyst (strictly phone support). Must have prior phone support/ call center experience. This role is a 6 month contract with potential ... Description Project supporting backlog for a service desk and will be working as a...Microsoft, Dell, or Apple cert. Must be QUALITY, good customer presence, great documentation, and work well with others.… more
- Masonicare (Wallingford, CT)
- …of care provided by Masonicare is essential. + Must demonstrate superior customer service , organizational, and teamwork skills. + Excellent oral, written, ... improves internal processes and timeliness of referrals to ensure customer satisfaction. + Follows up with members to determine...+ Mystic Service Workers Jobs9 + Chester Center Service Workers Jobs13 + Rocky Hill… more
- Masonicare (Wallingford, CT)
- …to achieve optimal clinical outcomes and insures the team utilizes quality customer service principles in their interactions. Essential Duties and ... and existing holes. + Will participate in a rotating on- call schedule to address any immediate needs or crisis...+ Mystic Service Workers Jobs9 + Chester Center Service Workers Jobs13 + Rocky Hill… more
- Masonicare (Shelton, CT)
- …other duties as assigned. Qualifications: Education: High School or equivalent Experience: Customer service and office experience is preferred. Licensure: None ... meetings as required. + Handles all incoming emergencies through Call -for-Aid System. Notifies and directs appropriate staff. . +...+ Mystic Service Workers Jobs9 + Chester Center Service Workers Jobs13 + Rocky Hill… more
- Masonicare (Chester, CT)
- …by a specific trade discipline. Essential Duties and Responsibilities: 1. Provide exceptional customer service to residents, employees and vendors at all times. ... in the snow removal process. 10. Help cover the on- call schedule. 11. Perform all other duties as assigned...+ Mystic Service Workers Jobs9 + Chester Center Service Workers Jobs13 + Rocky Hill… more