- Liberty Bank (Middletown, CT)
- …proven experience in workforce management, scheduling, or a related role in a call center or customer service environment. + Strong knowledge of call ... center operations, performance metrics, and workforce management tools (experience with Genesys or similar platforms preferred). + Ability to analyze data, make… more
- Liberty Bank (Middletown, CT)
- …will assist in the delivery of all new hire and ongoing training for the Customer Service Center . In addition, the CSC Training & Development Specialist ... and presenting new hire and ongoing training in the Customer Service Center . + Training...maintenance of a knowledge management system + Assist with Workforce Management within the Call Center Technology… more
- Kelly Services (Farmington, CT)
- **Kelly Services** is hiring a ** Customer Service Administrator II** in **Farmington!** If you're organized, tech-savvy, and thrive in fast-moving communication ... environments, this off-the-phones role keeps you at the center of customer support operations. You'll manage...Do** + Monitor and respond to inquiries in the Customer Service shared inbox + Assign orders… more
- Hartford HealthCare (Newington, CT)
- …confidentiality of appropriate patient, staff and management data is maintained. o Models customer service standards and demonstrates value for all people in the ... efficient throughput. o Provides necessary education to the clinical workforce on the use of the electronic patient placement...work environment. o Effectively models and upholds a customer service orientation with staff to meet… more
- Trinity Health (Waterbury, CT)
- …patient information to callers and refers other inquiries to supervisor. + Provides excellent customer service to all callers. + Contacts security as request by ... a member of Trinity Health Of New England is looking for a Message Center Operator to join our team of mission-driven healthcare innovators. **You Will Be… more
- Hartford HealthCare (Bridgeport, CT)
- …activities. Responsibilities include but are not limited to the following: . Provide HR customer service and collaborate with the HR team to resolve local HR ... Working knowledge of HR related laws and regulations * Exceptional communication and customer service orientation * Self-directed and motivated with the ability… more
- American Red Cross (Milford, CT)
- …(Job Overview):** **When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection ... work experience is required. + Minimum of one year customer service experience in public setting is...Employers of National Service to connect national service alumni with opportunities in the workforce .… more
- Kelly Services (Farmington, CT)
- …and escalate urgent issues when needed **What You'll Bring** + 1+ years of customer service or contact center experience preferred + Strong administrative ... **Kelly Services** is hiring a ** Customer Service Representative II** in **Farmington!**...qualified individuals with disabilities and protected veterans in the workforce . Requests for accommodation related to our application process… more
- Kelly Services (Farmington, CT)
- …documentation, schematics, and service manuals. + Excellent communication and customer service skills. + Organized and detail-oriented with strong reporting ... Ability to pass background and drug screening **Responsibilities** + Deliver exceptional customer service and maintain professional communication with clients. +… more
- Kelly Services (Farmington, CT)
- …fast-paced environment **What You'll Bring** + 2+ years in order processing, customer service , or technical sales (manufacturing experience preferred) + ... and internal teams, this role puts you at the center of tooling sales operations. You'll process orders and...Kelly recruiting team _If you've worked in_ **_order processing, customer service , sales support_** _, or any… more
- Hartford HealthCare (Meriden, CT)
- …you to become part of Connecticut's most comprehensive healthcare network. Rushford Center , one of Connecticut's leading providers of addiction and mental health ... professional skills development opportunities to meet or exceed the service needs of internal customers and clients. 2. Ensure...Drive positive change by leveraging the voice of the customer and client. 3. Manage the day-to-day operations of… more
- Moses/Weitzman Health System (New Britain, CT)
- …practices maintain productivity measures, improve operations, and provide exemplary service and satisfaction amongst patients, staff, and providers. Recommend, ... employees to ensure successful operation of the sites. + Ensures customer satisfaction including resolving complaints. + Exemplifies behavior reflecting CHC core… more
- FCP Euro (Milford, CT)
- …Euro has earned a spot on the Inc. 5000 fastest-growing private companies list eight times. Customer service is deeply rooted in our core values. FCP Euro is a ... FCP Euro is hiring a Fulfillment Learning Coordinator to join our Fulfillment Center team at our Milford, CT location. This role will perform training and… more
- Carrier (Wallingford, CT)
- …continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit ... media at @Carrier. Scope of Position: As a Field Service Engineer, you will help advance ALC's business through...team member who is self-motivated, detail oriented, and is customer focused. You will work on solving increasingly complex… more
- Kelly Services (New Haven, CT)
- …processes running smoothly. In QA, you'll manage company training records, review customer complaints, and assist with initiating or reviewing change requests. On ... production side, you'll inspect incoming materials, assemble kits, fulfill orders, service returned devices, and handle inventory management through NetSuite. Job… more
- Eversource Energy (East Berlin, CT)
- …and cross\-functional collaboration Lead change Communicate strategic vision Create an engaged workforce Focus on the customer Take ownership & accountability ... support of real time operations at the Company's System Operations Control Center \(SOC\) consistent with Eversource process and procedures and state regulatory… more
- Carrier (Wallingford, CT)
- …continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit ... and independently owned dealers, we offer industry-leading technology with local, on-the-ground service that is hard to beat. Automated Logic is a business within… more
- Carrier (Wallingford, CT)
- …continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit ... in a fast-paced environment, excels at building relationships, and has outstanding customer service . **Key Responsibilities** + Manage and grow assigned… more
- Eversource Energy (East Berlin, CT)
- …and cross\-functional collaboration Lead change Communicate strategic vision Create an engaged workforce Focus on the customer Take ownership & accountability ... in a designated major area of business e\.g\. Utility Group, Corporate Center , etc\.\)\. The incumbent works directly or through subordinates with customers,… more
- Eversource Energy (East Berlin, CT)
- …and cross\-functional collaboration Lead change Communicate strategic vision Create an engaged workforce Focus on the customer Take ownership & accountability ... and help make recommendations for resources required to maintain and/or expand service levels\. + Assists with recommending solutions to performance, tuning, and… more