- TEKsystems (Hamilton, OH)
- Description The Tier 1 to Tier 2 Service Desk Analyst will provide technical support to users and systems within a manufacturing environment. The ideal ... a range of ticket requests, ensuring timely resolution and excellent customer service . Support and manage Active Directory, Windows OS desktop, and O365… more
- ADM (Erlanger, KY)
- …to business language + Functional experience in ITIL processes + Functional experience in Service Desk platforms ( Service Now, SOC Module) + Maintain to ... **89835BR** **Job Title:** IT Security Analyst - Erlanger, KY **Department/Function:** Information Technology **Job...there is uncertainty in the approach or decision evaluating Service Now tickets, particularly Incident and Change requests. +… more
- Element Materials Technology (Blue Ash, OH)
- …+ Previous Operations experienced preferably with a Command Centre style environment or Service + Desk where observability, response and resolution are key ... **Overview** Element is looking to hire multiple IT Operations Analyst . As an IT Operations Analyst , you...business. This function is integral to the success of Service Operations as a whole. The role will be… more
- US Tech Solutions (Florence, KY)
- …* Provide second-line investigation and diagnosis * Resolve and close incidents and service requests as per help desk procedures and allocated timelines * ... **Job Description:** "The Onsite Support Analyst is responsible for serving as a desktop... requests within agreed timescales * Log incident and service request details per help desk procedures… more
- Resurgent Capital Services (Cincinnati, OH)
- …to support EITS customers. This entails activities that cannot be done remotely by the Service Desk . You will employ an 'advocate of the customer' attitude to ... asset receivables company. One with a commitment to superior service and a personal touch with every interaction. We...Educational Requirements: + High School Diploma required + Help Desk Institute (HDI) Desktop Support Center Analyst ,… more