- Sedgwick (Hartford, CT)
- …an accredited college or university preferred. **Experience** Two (2) years call center or customer service experience or equivalent combination of ... in Financial Services & Insurance DRP Service Center Specialist **PRIMARY PURPOSE** : To assist customer... Center Specialist **PRIMARY PURPOSE** : To assist customer service representatives in expediting the application… more
- The Hertz Corporation (Hartford, CT)
- … Customer Relations experience (applicable to internal candidates) + Prior call center and customer service experience + Knowledge of GAR, Carrent, PC ... **Job Description** _The primary mission of the Executive Customer Service Representative is to maintain a high standard of one-on-one full resolution … more
- Fallon Health (Worcester, MA)
- …**Education:** * High school diploma or GED is preferred but we would consider relevant customer service call center work experience in lieu of ... N/A **Experience:** + Minimum of one year Customer Service experience in a call center environment + Computer skills + A brief… more
- Cardinal Health (Hartford, CT)
- …issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes orders ... 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_**...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- MAPFRE Insurance (Webster, MA)
- …Worcester **Job Segment:** Call Center Representative, Accounts Payable, Underwriter, Customer Service Representative, Call Center , Customer ... High school diploma or equivalent. Previous experience in a customer service position helpful. **Pay Philosophy** : The typical starting salary… more
- M&T Bank (Vernon, CT)
- …school diploma or equivalent (GED) and a minimum of 1 year's proven retail sales, call center , customer service , or telesales experience Strong verbal ... customers. Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch. Holds customer… more
- MAPFRE Insurance (Webster, MA)
- …opportunity employer._ **Nearest Major Market:** Worcester **Job Segment:** Call Center Representative, Customer Service Representative, Recruiting, ... Call Center , Claims, Customer Service , Human Resources, Insurance Apply now " more
- Stanley Black and Decker (New Britain, CT)
- …initiative Desired Experience & Education: + 0 to 1+ years' worth of experience within customer service ; call center environment preferred + Requires ... **B2B Customer Service Representative - Remote** **Towson,...order maintenance needs and problem resolution. As a Contact Center team member, you will communicate with customers via… more
- Fallon Health (Worcester, MA)
- … service . In addition, the Service Coordinator will attain the targets for a customer service call center as set by FCHP. These targets will be ... requested. + Responsible to provide first response to inbound call center . Handles calls from providers and...benefit/claims/referral questions in support of the Customer Service function. + Manage the Call Tracking… more
- Berkshire Bank (Pittsfield, MA)
- Division: Retail Banking Department: Call Center Reports to: Call Center Manager Status: Non-Exempt Grade: 6 Pay Range: $19.00 - $31.86 Actual ... Pittsfield, MA - 99 North St Purpose/Objective: Provides superior customer service and demonstrates desire to help...level of knowledge to ensure the development of a full- service , omni-channel contact center which may include… more
- MetLife (Bloomfield, CT)
- … Customer Care Supervisor ensures that the service team offers a customer -centric experience on every call that is consistent with GCS values and ... continuity, etc. * Supervise and lead a team of customer care associates who engage in providing service...a strong plus. * Suggested 5 Years' experience in call center environment. * Positive attitude and… more
- The Cigna Group (Bloomfield, CT)
- …make an impact and improve lives? Join us as a Behavioral Health Customer Service Advocate- an inbound call center role focused on helping people access ... resources and independent judgment to deliver accurate information, exceptional service , and resolution on the first call ...field plus 2+ years of behavioral health experience. + Customer service experience + Strong time management… more
- MAPFRE Insurance (Webster, MA)
- …**Nearest Major Market:** Worcester **Job Segment:** Law, Compliance, Liability, Claims, Call Center , Legal, Insurance, Customer Service Apply now " ... teams to influence underwriting decisions and product strategies. **Key Responsibilities** ** Customer Service ** + Provide guidance on technical and legal… more
- Amentum (East Hartford, CT)
- …the staff in enforcing the rules and policies of the ASCs. + Provide front-line customer service as representatives of Amentum and on behalf of the United States ... worked up to fifty-six (56) hours per year. On call employees may be eligible for pro-rated holiday and...expected that providing applicants with the highest level of customer service is primary in all responsibilities.… more
- The Cigna Group (Bloomfield, CT)
- …Product Management for Call Routing and IVR, you'll drive innovation in customer engagement platforms, making it easier for millions to access care. Join us to ... difference. **Responsibilities** + Champion human-centered design by creating IVR and call routing experiences that are simple, accessible and personalized. + Align… more
- MAPFRE Insurance (Worcester, MA)
- …employer._ **Nearest Major Market:** Worcester **Job Segment:** Recruiting, Claims, Call Center , Human Resources, Insurance, Customer Service Apply now " ... required) + Strong communication and negotiation skills + A commitment to ** customer service and integrity** + Willingness to travel and work flexible hours when… more
- MAPFRE Insurance (Webster, MA)
- …Worcester **Job Segment:** Law, Call Center Manager, Call Center Supervisor, Claims, Liability, Legal, Customer Service , Insurance Apply now " ... our Auto Physical Damage Department. In this role, you'll ensure exceptional customer service , accurate claims investigation, and timely settlements. You'll also… more
- Capital One (Hartford, CT)
- …Diploma, GED, or equivalent certification + At least 3 years of customer service or call center experience + At least 1 year of experience using Google ... + Execute E2E Dealer Navigator and product support - Call /Chat Center with inbound and outbound calls...the right to ask the agent to upgrade internet service to ensure a good customer experience.… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- … call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and present ideas ... production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and… more
- MAPFRE Insurance (Webster, MA)
- …Worcester **Job Segment:** Liability, Call Center Manager, Call Center Supervisor, Claims, Law, Insurance, Customer Service , Legal Apply now " ... provide hands-on technical guidance, ensure compliance with departmental standards, and champion customer service excellence. You'll also play a key role in… more