- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- The Service Desk Manager is responsible for overseeing IT service delivery to meet the needs of the CASTLE-NET program, managing processes, coordinating ... improvement, and alignment with program objectives. **Key Responsibilities** + Manage overall service desk operations and team performance + Provide leadership… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …for service desk issues. The Lead works closely with the Service Desk Manager on process improvements and strategic initiatives while maintaining ... Responsible leading weekend service desk operations, overseeing IT service delivery to meet the needs of the CASTLE-NET program. Manages service delivery… more
- GovCIO (Hartford, CT)
- **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to ... Windows/Mac PCs, and video conferencing platforms. + Familiarity with service desk tools and real-time ticket documentation...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- GovCIO (Hartford, CT)
- **Overview** GovCIO is currently hiring for a Service Desk Administrator with an active Secret clearance to provide Tier I phone support and troubleshooting in ... troubleshooting in compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service … more
- ASM Global (Worcester, MA)
- …POSITION RESPONSIBILITIES: + Accountable for staffing each shift on the Executive Desk + Responsible for completing incident reports accurately and completely + ... Completes m onthly desk staff schedules and posted in all areas assigned...Ability to work with minimal supervision + Strong customer service skills + Good written, verbal and interpersonal skills… more
- Extra Space Storage (Weatogue, CT)
- …, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager , Retail Associate, Store Associate, ... work between multiple stores in the district. The **Store Manager ** oversees the daily operations of one or more...Off** accrued throughout the year, increasing with years of service + **Generous 401(k) match with Traditional and/or ROTH… more
- Extra Space Storage (Wilbraham, MA)
- $19.00 per hour Compensation Starting Pay Range: $19.00 Hourly The **Assistant Store Manager ** plays a pivotal role in supporting the daily operations of one or more ... self-storage locations, under the guidance of the District Manager and Store Manager . This role ensures...Off** accrued throughout the year, increasing with years of service . + **Generous 401(k) match with Traditional and/or ROTH… more
- World Insurance Associates, LLC. (Worcester, MA)
- …retirement plan services, and payroll & HR solutions. Position Summary The Senior Client Manager independently serves as the primary service contact for a book ... This position is expected to consistently provide excellent customer service leadership to accounts, as well as represent client...& Working Conditions Office work involves working at a desk most of the time, using a stand-up/sit-down adjustable… more
- Fresenius Medical Center (East Hartford, CT)
- …clinical standards, quality improvement tools and electronic applications. + Performs desk review of facility Quality Assessment and Performance Improvement (QAPI) ... Improvement in facility standard procedures. + Accountable for outstanding customer service to all external and internal customers, including patients, staff,… more
- South Middlesex Opportunity Council (Worcester, MA)
- …of Housing and Community Development. Case Management will include assessment, service plan development, and budget development as well as making referrals ... skills + Bilingual preferred Organizational Relationship: Directly reports to Program Manager or Case Management Supervisor. Indirectly reports to Program Director… more
- Hartford HealthCare (Winsted, CT)
- …to high quality, customer focused outcomes. *Position Description* The Patient Service Representative is responsible for providing professional customer service ... patients have been cleared for Rehab Outpatient office visits. The Patient Service Representative performs a variety of secretarial, billing and clerical duties to… more
- Lowe's (Worcester, MA)
- …cash in the bank, and handles register pulls and loans + Monitors Customer Service desk activity, supporting when needed + Performs payroll closeout process + ... Service and Returns Desks, Head Cashier posts, PUIS Desk , Money Room) + Researches shortages or overages, deposits...these activities during the overnight shift during which this manager is often the only key carrying manager… more
- YWCA Central Massachusetts (Worcester, MA)
- …Based Service Court Advocate Department: Domestic Violence Reports to: Manager of DV Services Effective Date: November 2025 Schedule: Monday through Friday, ... monthly statistics for program evaluation and reporting. + Attend agency meetings, in- service training + Develop and maintain community resource contacts to enhance … more
- Hartford HealthCare (Storrs, CT)
- …measurements, and communicates appropriately to health care provider. * Covers the front desk based on business needs. * Assists in the maintenance of equipment, ... place. * Reports equipment and supplies needing to be replaced or repaired to manager . * Stocks rooms, carts, cabinets, etc. as assigned. *Education:* * Diploma from… more
- RTX Corporation (East Hartford, CT)
- …opportunity for an experienced SAP and Solumina specialist to support the Technical Service Center (TSC) for the ME Global Depot Network (GDN). The GDN provides ... Solumina cases and serve as a conduit for help desk calls supporting the ME Global Depot Network. This...techniques and customer interface + Familiar with NEXT Connect Service Now (internal candidate only) + Determine the best… more
- Eastern Connecticut Health Network (Manchester, CT)
- POSITION SUMMARY: Assists the Practice Manager and support staff in the daily activities of the physician practice. The Coordinator is responsible for performing ... medical record a plus. ESSENTIAL DUTIES and RESPONSIBILITIES: + Performs front desk duties, including but not limited to, patient check in, demographic and… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- The Field Office Support Lead (End User Service Lead - Field Support Manager ) provides senior-level end-user technical support and leadership for CASTLE-NET ... offices. This role supervises field support operations, ensures high-quality service delivery, manages field technician teams, and serves as...of experience in field support, end-user services, or help desk + Minimum 2 years of supervisory or team… more
- BJs Wholesale Club (Greenfield, MA)
- …cashiers, SCO, and membership desk ) in the absence of the Front End Manager . + Models and provides excellent Member service , while coaching, teaching and ... the frontline in the absence of the Front End Manager . Coaches, teaches and develops all frontline team members...develops all frontline team members to ensure excellent member service . The Front End Lead teaches, develops and motivates… more
- Fallon Health (Worcester, MA)
- …continually rated among the nation's top health plans for member experience, service , and clinical quality. We believe our individual differences, life experiences, ... LinkedIn. **Brief summary of purpose:** Under the direction of the Manager 's, the Eligibility and Revenue Operations Representative supports Fallon Health's mission,… more
- H&R Block (Avon, CT)
- …of H&R Block + Execute and hold all tax office associates accountable to Service Standards execution and client service experience, with escalation to the ... Multi-Unit Team Leader and District General Manager as necessary + Serve as point of contact...Serve as point of contact for onsite escalated client service concerns + Ensure clients are scheduled properly and… more