- DEFTEC (Norfolk, VA)
- Norfolk, VA, USA | Full Time Service Desk and Helpdesk Technician DEFTEC delivers mission critical solutions through skillfully delivered services and ... and products. POSITION OVERVIEW DEFTEC Corporation is seeking a Service Desk and Helpdesk Technician (L1 Support) - supporting the journey to support… more
- DEFTEC (Norfolk, VA)
- …technical information to non-technical users in a clear and concise manner. 5) Customer Service Orientation: + Strong customer service focus with a commitment to ... user satisfaction. + Patience and empathy when dealing with user issues and concerns. 6) Organizational Skills: + Ability to manage multiple support tickets and prioritize tasks effectively. + Attention to detail in documenting support activities and… more