- Humana (Boston, MA)
- …at the center of everything it does. Humana's MarketPoint organization is looking for 10 Customer Success Agents to join the Customer Success Team ... eligibility. You'll work cross-functionally with care teams, sales agents, and customer service to support and retain members throughout their healthcare journey.… more
- Delta Air Lines, Inc. (Boston, MA)
- …our mission to ensure cargo is transported on time, every time, safely. As a Ramp Agent , you will make sure our customer 's baggage and cargo arrive safely and on ... computers to ensure baggage is routed accurately to the customer 's destination Scheduling is based on operational needs. Shifts...everything we do. At Delta, our people are our success . At the heart of what we offer is… more
- Oracle (Boston, MA)
- **Job Description** The Oracle Clinical AI Agent team's mission is to deliver an AI platform that serves as the foundation for Oracle's health applications. By ... a highly motivated Principal Product Manager to drive the creation of Semantic Agent Builder. Semantic Agent Builder empowers teams to create high‑value AI… more
- Oracle (Boston, MA)
- …Note AI Agent to drive continued growth and global expansion. + ** Customer Value:** Ensure the Clinical Note AI agent provides measurable business value ... **Job Description** The Clinical Note AI Agent Product Management Leader will be responsible for defining and executing the global strategy for our rapidly expanding… more
- Kyndryl (Boston, MA)
- …a diverse range of industries, tailoring cutting-edge solutions to meet each customer 's unique needs. As a trusted advisor, you'll forge strong relationships with ... technology can be leveraged to propel them towards unprecedented success . From aligning processes to technology to developing and...if you are hired to work at a client, customer , or partner location, you may be required to… more
- DataRobot (Boston, MA)
- …parts of the business including Engineering, Product, GTM, Partners, Marketing Operations, and Customer Success teams to execute growth projects and new products ... for defining product strategy, detailed requirements, and collaborating with engineering, customer success , and marketing to successfully launch the product.… more
- The Colonnade Hotel (Boston, MA)
- …Provide directions to hotel facilities or events. * Resolve and follow up on customer complaints as appropriate to maintain a high level of customer satisfaction ... Successful candidates will have strong history of high end customer service experience. Candidates must be guest focused and...to detail and follow through are key to your success as well as the ability to multitask and… more
- Wayfair (Boston, MA)
- …mission to be "better than best in class." We focus on optimizing both customer and agent experiences through continuous improvements in people, process, policy, ... teams to design and implement initiatives that improve both customer and agent experiences. + Lead and...customer experience in a high-growth environment, with proven success in delivering results with agility. + Demonstrated ability… more
- Wayfair (Boston, MA)
- …mission to be "better than best in class." We focus on optimizing both customer and agent experiences through continuous improvements in people, process, policy, ... and beyond Service, making collaboration a cornerstone of our success . If you're excited about driving business impact, working...modeling and analysis. + Conduct deep dives to identify customer and agent pain points and uncover… more
- Oracle (Boston, MA)
- … solutions. + Define success metrics and analytics to monitor AI Agent adoption, customer satisfaction, and business impact. + **Team Leadership:** + Build ... closely with Engineering, User Experience, Sales, Marketing, Services, and Customer Success to deliver AI-driven solutions that...degree. ** Success Metrics:** + Growth in AI Agent adoption and customer satisfaction. + Measurable… more
- Zoom (Boston, MA)
- …Virtual Agent deployments. + Partnering with Product Marketing, Sales, and Customer Success to communicate the value and ROI of performance reporting ... customer experience. About the Team The Zoom Virtual Agent team is dedicated to building state-of-the-art conversational AI...contributions of all Zoomies is the driver of our success . To make sure that our products and culture… more
- Oracle (Boston, MA)
- **Job Description** The Oracle Clinical Al Agent team's mission is to deliver an Al platform that serves as the foundation for Oracle's health applications. By ... Principal Product Manager to drive the expansion and ecosystem enablement of Semantic Agent Builder. Semantic Agent Builder empowers teams to create high-value… more
- Deloitte (Boston, MA)
- …innovation, and helping make a significant impact on our clients' success . You'll work alongside talented professionals reimagining and re-engineering operations and ... + Architect and implement end-to-end agentic systems that combine LLMs, multi- agent orchestration, enterprise data pipelines, and business applications - delivering… more
- Deloitte (Boston, MA)
- …innovation, and helping make a significant impact on our clients' success . You'll work alongside talented professionals reimagining and re-engineering operations and ... + Architect and implement end-to-end agentic systems that combine LLMs, multi- agent orchestration, enterprise data pipelines, and business applications - delivering… more
- Oracle (Boston, MA)
- …advantageous **Preferred Qualifications:** + Experience with LLMs, Generative AI and agent -based solutions + Demonstrated success launching 0-to-1 products and ... **Job Description** The Oracle Clinical AI Agent team's mission is to deliver an AI...needs into structured product concepts, defining the problem space, success criteria, and technical feasibility. + Collaborate Across Functions:… more
- Oracle (Boston, MA)
- **Job Description** **Oracle Customer Success Services** As a key member of Oracle Customer Success Services, you will join an international network of ... experts dedicated to driving customer success through innovation and expertise. Our...developing custom integrations using EPM Data Integration, EPM Integration Agent , Pipeline, Groovy Business Rule, and EPM Automate +… more
- Oracle (Boston, MA)
- …advantageous **Preferred Qualifications:** + Experience with LLMs, Generative AI, and agent -based solutions + Demonstrated success leading multiple product ... **Job Description** The Oracle Clinical AI Agent team's mission is to deliver an AI...& Launch Coordination:** Oversee integrated readiness, release planning, and customer enablement strategies to support successful launches and adoption… more
- Wayfair (Boston, MA)
- …into scalable, AI-driven tools that boost agent efficiency and elevate customer satisfaction. Success in this role requires comprehensive experience and deep ... to design and deploy innovative AI solutions for Wayfair's Customer Service team. In this role, you will apply...business needs into technical solutions that integrate smoothly into agent workflows. + Develop key success metrics… more
- Teradata (Boston, MA)
- … value at scale. + **Go-to-Market (GTM):** Work with sales, marketing, and customer success to align product vision with commercial execution and market ... across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What You… more
- TEKsystems (Boston, MA)
- …with commercial acumen. The Strategic Government Advisor (SGA) ensures long-term customer success , fosters high-level relationships, and drives the growth ... We unleash growth through technology, strategy, design, execution and operations with a customer -first mindset for bold business leaders. We deliver cloud, data and … more