- Sanofi Group (Bridgewater, NJ)
- **Job title:** Customer Experience Lead **Location:** France , US and Flexibility for other locations will be assessed. 30 % of travel expected **About the ... decision-making process at all levels of the organization. + Lead organization transformation towards a BiC customer ...teams to ensure E2E business continuity. **About You** **Work Experience :** + 10+ years in cross functional leadership, … more
- RWJBarnabas Health (West Orange, NJ)
- Application Lead , Digital Customer Experience , Full time, Hybrid, New JerseyReq #:0000179883 Category:No Category Assigned Status:Full-Time Shift:Day ... Short Hills Road, West Orange, NJ 07052 Job Overview: The Digital Customer Experience Application Lead is primarily responsible for providing day-to-day… more
- Sanofi Group (Bridgewater, NJ)
- …and tagging. + Expertise in leveraging digital tools and platforms to enhance customer experience . + Ability to lead and influence cross-functional ... any risks or opportunities in this space + Oversee the delivery of customer experience initiatives to realize customer goals, leveraging qualitative… more
- Crate & Barrel (Paramus, NJ)
- …for advancement on the sales team. A day in the life as a Team Leader, Customer Experience & Outreach + Lead designated functional team and manage associate ... mindset to join our team as a Team Leader, Customer Experience & Outreach Your upbeat attitude...of the Assistant Store Leader, Design & Trade you lead your team to meet daily sales goals -… more
- OneMain Financial (New York, NY)
- …+ Own the strategic product vision of Financial Wellness within OneMain's multi-product digital customer experience . + Lead the development and execution of ... think about and use financial products. We use a customer -first approach to develop incredible features and experiences that...of instinct, analytics, empathy, influence, and personal drive to lead your team to build and ship creative solutions… more
- ABM Industries (Edison, NJ)
- …applicable), ten-year work history if available **Preferred Qualifications** + Customer Service Experience + One year of lead or supervisory experience + ... of a handling heavy workload of calls + Upon receiving a customer complaint, follow systematic questioning techniques and relate answers to the functioning… more
- Mediavine (New York, NY)
- …engineering and operations teams to integrate successful marketing strategies and enhance customer experience + Lead a high-performing marketing team, ... differentiation, and company growth. In this role, you will lead a team of marketing professionals to contribute to...degree preferred + 15+ years of relevant and progressive experience in Marketing, Sales, Partnerships or other related GTM… more
- ABM Industries (Teterboro, NJ)
- …applicable), ten-year work history if available **Preferred Qualifications** + Customer Service Experience + One year of lead or supervisory experience + ... and/or exceeding expectations + Assures the highest quality of customer satisfaction + Assists with Training and Development +...the Supervisor + When the Supervisor is present, the lead worker may be responsible for directing smaller work… more
- BD (Becton, Dickinson and Company) (Franklin Lakes, NJ)
- …steps that drive improvements in both their experience and the end customer experience . * Identify, lead , and drive continuous process improvement/design ... that exceed the needs of our partners and improve customer experience . The CCO aims to empower...Improvement and Change Leader in Commercial Excellence who will lead and manage a portfolio of programs, projects, and… more
- American Express (New York, NY)
- …drive growth. + Use innovative ways to prospect for new customers and improve the customer experience . + Help lead external partnerships to drive new ... **Description** **You Lead the Way. We've Got Your Back.** With...and powerful backing promise to provide the world's best customer experience every day. And we'll do… more
- Sanofi Group (Bridgewater, NJ)
- …and tagging. + Expertise in leveraging digital tools and platforms to enhance customer experience . + Ability to lead and influence cross-functional ... and Global marketing organizations The **NA Omnichannel Web CX Lead ** role is a critical leadership role within Sanofi,...within Sanofi, tasked with shaping and implementing a comprehensive customer experience strategy across all of the… more
- Amazon (New York, NY)
- …seeking a Technical Program Manager obsessed with improving AWS Billing processes and customer experience . You will lead discussions with service, ... cost management solutions. * Drive process optimization, balancing technology use, customer experience , and business flexibility * Navigating complex, ambiguous… more
- TD Bank (New York, NY)
- …(TOM); provide recommendations and/or direction based on the end-to-end customer experience when making decisions. + Lead , analyze, document, and manage ... function requiring medium to longer term focus + May lead a small reporting or operational team or provide...potential solutions within TD's risk appetite that enhance the customer experience and support business objectives +… more
- Amazon (New York, NY)
- …models, driving acquisition and engagement opportunities, and delivering innovation to improve the customer experience . You will lead a team of partner ... partner marketing that optimizes for long-term success, focusing on customer and partner experience , brand health, acquisition,...risks and identifies growth opportunities for the team * Lead the team to test, develop and share best… more
- Google (New York, NY)
- …, you'll use your qualitative and quantitative research skills to design and lead customer intelligence initiatives (eg, surveys, customer forums, etc.) ... in management consulting, business strategy, marketing, or advertising. + 2 years of experience in customer intelligence or market research in the advertising… more
- J&J Family of Companies (Raritan, NJ)
- …Inc., a member of Johnson & Johnson's Family of Companies, is recruiting for the Lead Auditor, CVA Customer Audit role based in Raritan, New Jersey! At Johnson ... impact health for humanity. Learn more at https://www.jnj.com/. The Lead Auditor is primarily responsible for leading audits of...is preferred: CPA, CIA, CMA. CISA, or CFE. + Experience conducting Contract Customer audits is preferred.… more
- Quantexa (New York, NY)
- …from our SaaS solutions. You will be responsible for designing and managing the customer experience through the full customer journey from trial execution, ... customer support service for SaaS customers to increase customer satisfaction and retention. + Recruit, lead ...studies, testimonials, and referrals What you'll bring + Extensive experience in Customer Success, Account Management, or… more
- Google (New York, NY)
- Minimum qualifications: + Bachelor's degree or equivalent practical experience . + 8 years of experience in media analytics, advertising sales, digital media and ... consulting, or financial analysis. Preferred qualifications: + 1 year of experience with marketing measurement and attribution techniques (eg, offline measurement,… more
- Book of the Month (New York, NY)
- …+ Become an expert in Klaviyo operations to help other teams like Product and Customer Experience troubleshoot member, lead , and rejoin experiences. + Assist ... Summary: The Retention and Member Experience team is responsible for retaining and growing...help to ideate and execute new initiatives to improve customer attention, with a focus on both voluntary and… more
- TD Bank (New York, NY)
- …(TOM); provide recommendations and/or direction based on the end-to-end customer experience when making decisions. + Lead , analyze, document, and manage ... Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to… more