- Home Depot (East Hanover, NJ)
- Job Description **Position Purpose:** Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service . ... and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support ...and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and… more
- HSBC (New York, NY)
- …increasingly interconnected world. As our **Sr Analyst Network Incentives** you will: + Support the Head of Network Incentives in driving execution against ... US WPB Frontline teams. The team drives strategies, decisions, and processes which support engaging and motiving the Frontline to deliver the right outcomes for our… more
- HSBC (New York, NY)
- …proposition to support clients in their transition journey based on customer needs + Enable and upskill frontline teams, coordinating across products and ... with coverage and product teams. The role will report to the Regional Head of Sustainable Finance and Transition, North America. As our Vice President, Sustainable… more
- Zoom (New York, NY)
- Head of Customer Experience Operations What You Can Expect The Head of CX Operations is a senior leadership role, responsible for defining and executing the ... operational strategy that supports the end-to-end post-sales customer lifecycle. This role builds scalable processes, systems, and governance to drive customer … more
- S&P Global (New York, NY)
- …+ Design, build and evaluate and implement tools and platforms that enhance customer support , service , success and operations. + Drive automation ... AI and automation as applied to operational execution and customer support teams. They will be expected...of delivering measurable business outcomes. + Deep understanding of customer service technologies, CRM platforms, automation tools,… more
- Maersk (Florham Park, NJ)
- …Maintain strong customer relationships to improve service and increase customer satisfaction - shared accountability between Head of Operations, Head ... Head of Customs House Brokerage Operations **Opportunity** **Are...and time management skills are a must. + Excellent customer service skills. + Strong understanding of… more
- Zurich NA (New York, NY)
- …relationships with key internal stakeholders in order to identify opportunities for service improvement to ensure commercial viability and customer satisfaction. ... EVP, Head of Surety 128695 Zurich North America is...delivery of projects. + Develop and maintain relationships in support of business retention, new business and determine their… more
- Grant Thornton (Iselin, NJ)
- We are seeking an experienced and strategic leader to serve as the Head of Global Product - Tax. This new role will drive the execution of Grant Thornton's product ... strategy for the Tax service line, overseeing the development, prototyping, and launch of...solutions that enhance our professional tax services globally. The Head of Global Product - Tax will lead distributed… more
- Guardian Life (New York, NY)
- Head of Group Benefits Operations Technology **Overview** We are seeking a Head of Group Benefits Operations Technology leader within the Group Benefits Digital ... Operations applications and aligned Group Benefits Operations business function. As the Head of Group Benefits Operations Technology, you will lead a diverse team… more
- TD Bank (New York, NY)
- …colleagues dedicated to setting new industry standards. The Deputy to the US Head of Compliance Programs oversees assigned compliance functions for the Company and ... and participates in routine monitoring plan meetings. The Deputy supports the US Head of Compliance Programs and Chief Compliance Officer (CCO) in ensuring the… more
- MUFG (New York, NY)
- …recruitment team will provide more details. Reporting into the Managing Director, Regional Head of Americas AML Program Officer (APO), the role supports the BAU ... other critical activities as directed by the Managing Director, Head of Financial Crimes Office of the Americas. The...Units on AML matters including, but not limited to, customer onboarding, acceptance, rejection, and exits; + Overseeing and… more
- RELX INC (New York, NY)
- …seamless, secure, and scalable integrations for our clients, ensuring exceptional service throughout the customer lifecycle and setting technical standards ... (AIS) portfolio, part of the Academic Leaders & Funders (AL&F) group, offers Software-as-a- Service solutions - Pure, Interfolio, and Digital Commons - to support … more
- Amazon (New York, NY)
- Description We're looking for a US Head to join our award-winning Twitch Brand Partnership Studio, part of the Amazon Brand Innovation Lab. This role is responsible ... critical business decisions with bar raising leadership skills, and support the growth of a specialized creative team. You...based in New York and reports to the Global Head of BPS. Key job responsibilities You will lead… more
- Catalent Pharma Solutions (Somerset, NJ)
- …translate to proposals that encompass the right offerings. + Provide technical leadership and support to BD by helping to understand customer needs and by ... **Global Head of Field Application Scientists and Strategic Alliances...therapy business by providing scientific and technical expertise in support of sales efforts and expand Catalent's cell therapy… more
- Google (New York, NY)
- …+ Develop effective relationships with cross-functional partners to deliver insights, ideas and customer service that drives business growth for our clients. + ... Head of Video, Technical and Lifestyle Services _corporate_fare_...sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with… more
- JPMorgan Chase (New York, NY)
- …supplier performance and manages supplier expenses, while providing the firm an optimal customer experience. As a Head of Supplier Controls Intelligence, with in ... Operations, Accounts Payable, Supplier Relationship Management, Supplier Diversity, and Customer Experience into one team. This group of more...Global Supplier Service , you will play a crucial leadership role within… more
- Guardian Life (New York, NY)
- …Implement plan to engage customers, reducing unnecessary calls and improving customer self- service adoption metrics. + Collaborator Interaction: Engage with ... As the Head of AI Engineering Group Business, you will...understand, analyze, and measure the impact of technology on customer self- service and operational efficiency. + Strong… more
- Lowe's (Morris Plains, NJ)
- …Thanks the customer for their business and invites them back to shop at Lowe's ** Customer Service ** * Provides SMART customer service at all times ... through the daily execution of Lowe's customer service policies, procedures and programs *...associates for register activities * Provides supervision, coaching, and support to CSA Front End Team (Front End/Loaders) *… more
- PNC (New York, NY)
- …and have an opportunity to contribute to the company's success. As the Head of Business Development, Deal & Transaction Services within PNC's Treasury Management ... critical member of the team leading a journey to support and sustain PNC's strategic growth. You will be...leaders, sets strategies and objectives. Achieves business results and customer experience goals, and may lead multiple teams or… more
- IQVIA (Parsippany, NJ)
- …brand experiences, delivering innovative solutions based on a customer -first, insights-driven, and integrated omnichannel vision. We provide authenticated, ... at www.iqviadigital.com We're looking for a strategic, client-focused leader to head our Account Management organization across IQVIA Digital. You'll oversee… more
