- GovCIO (New York, NY)
- **Overview** GovCIO is looking for an IT Specialist / Customer Support Professional with an active Secret clearance to provide Tier 2 Level field ... USD $90,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7324/it- specialist customer - support -professional/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-NY-New York_… more
- 32BJ Benefit Funds (New York, NY)
- …supervision of the Senior System Administrator/ IT Support Supervisor, the IT Support Specialist II applies systems analysis techniques and procedures ... computer systems based on user or business specifications. The IT Support Specialist II also...alerts for hardware and software issues. + Provide excellent customer service, answer Help Desk phone in courteous and… more
- Grant Thornton (New York, NY)
- Grant Thornton is seeking an IT AV Production Support Specialist to join the team in the New York, NY office. We are seeking a dedicated IT AV Production ... Support Specialist to support the firm's AV Production capabilities, provide white-glove,...+ Creative problem-solving and innovation in AV design. + Customer -focused mindset with strong interpersonal skills. + Ability to… more
- City of New York (New York, NY)
- …on its social media sites, X, Facebook, Instagram, and YouTube. DCWP is seeking a Senior Support Specialist to join its IT Services Division to support ... high customer satisfaction and ensuring timely resolution of escalated support cases. Major Responsibilities: - Serve as a primary escalation point for… more
- Robert Half Technology (New York, NY)
- …protection and identity management. Requirements * Minimum of 3 years of experience in IT support and administration. * Ability to work on-site five days a ... Description We are looking for a skilled IT Infrastructure Specialist to join our...accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to… more
- City of New York (New York, NY)
- …one agency, but in service of them all. It's an opportunity to provide impactful support , quality customer service, and help protect the future of New York City ... IT policies, security standards, and regulatory requirements. - Support post-project reviews and continuous improvement initiatives. Flexible Work Update: This… more
- Janus Henderson Investors (Manhattan, NY)
- …own, we would love to hear from you! Your opportunity + Provide high-touch, white glove IT support to executives and staff in the New York City office, ensuring ... skills + Minimum of 3 years of experience in IT support or service delivery, ideally within...+ Exceptional communication and interpersonal skills with a strong customer service orientation. + Proven experience supporting VIPs or… more
- Ivalua (New York, NY)
- CUSTOMER SUCCESS SPECIALIST (New York, NY - US) Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions. COMPANY OVERVIEW At ... growth we are looking for a proactive and motivated Customer Success Specialist to join our growing...and getting value out of the Ivalua platform. You'll support a portfolio of enterprise accounts, ensuring strong onboarding,… more
- Amazon (New York, NY)
- …and ML, proactively react, predict, and prevent problems. As a Principal Observability Customer Success Specialist within the AWS Specialists & Partners (ASP) ... excellence and technical expertise. Working closely with the Observability GTM and Customer Success Specialist teams, partners, and Professional Services, you… more
- Amazon (New York, NY)
- …their Connect investment. Key job responsibilities As an Amazon Web Services (AWS) Customer Success Specialist Manager you will be responsible for helping guide ... of the customers successful migration to AWS. About the team The Amazon Connect Customer Success Specialist (CSS) will create a matrix environment with resources… more
- dsm-firmenich (Piscataway, NJ)
- **Sr Specialist Customer Experience** **Piscataway, NJ, US** **Band J** We have an immediate opening for Sr. Specialist Customer Experience in our ... customer centric attitude and proactively maintain strong customer relationships + Support the drive through...and proactively maintain strong customer relationships + Support the drive through digitalization through adoption of the… more
- Rockefeller University (New York, NY)
- …is passionate about providing exceptional customer service and technical support to individual laboratories that require cutting-edge IT solutions. ... 'cloud first' deployment philosophy. Overview We seek a Computer Support Specialist who is passionate about providing...teams + Must be able to communicate and represent customer needs to IT , and IT… more
- Amazon (New York, NY)
- …needed to build innovative solutions for their most complex challenges. As a Senior Customer Success Specialist GenAI within the AWS Specialists & Partners (ASP) ... Description This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the... Customer Success Center of Excellence org, you will drive… more
- Suburban Propane (Newton, NJ)
- **Overview** We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, ... customer retention and new customer acquisition. As a Customer Relations Specialist , you will serve as a main point of contact for our customers by… more
- Medtronic (Newark, NJ)
- …the Americas region, this is an exciting opportunity to join the company. As a Customer Engagement Specialist , you will take on a pivotal role in advancing our ... base in the US. As part of a Customer Success team, your responsibilities will follow the ...with Surgeons, Nurses, Administrators, OR Managers, Residents and Hospital IT . + Develop and maintain a deep understanding of… more
- Mount Sinai Health System (New York, NY)
- …Avenue New York, NY 10029 Shift: Monday - Friday, Days 9am - 5pm The Desktop Support Specialist III is a senior level technician who provides an escalated level ... IT groups. 7. Maintains the highest level of customer satisfaction by resolving all tangible problems and concerns....assigned, requested, or needed. 9. Trains and mentors Desktop support Specialist I and II to provide… more
- Snap Inc. (New York, NY)
- …express yourself, it's always the fastest way to share a moment! We're looking for a Customer Success Specialist to join Snap Inc! As a member of Snap's ... post-sale experience to Snap's Global Audience of Small and Mid-sized advertisers. As a Customer Success Specialist you'll be a subject matter expert who dives… more
- Amazon (Somerset, NJ)
- …Our guiding principles include embracing open-mindedness, prioritizing customer satisfaction, fostering innovation, promoting empowerment, leveraging advanced ... context of Amazon, refers to the process of completing and delivering a customer 's order from Amazon.com. It encompasses various stages such as picking, packing,… more
- ManpowerGroup (New York, NY)
- … Support Specialist to join their team. As a Technical Support Specialist , you will be part of the IT Support Department supporting a high-profile ... attitude, which will align successfully in the organization. **Job Title:** Technical Support Specialist **Location:** New York, NY **What's the Job?** +… more
- ASM Research, An Accenture Federal Services Company (Lyons, NJ)
- …and software maintenance, strong customer service skills, and the ability to support both routine and specialized IT needs. The contractor will ensure ... The Service Desk (Tier II) Deskside Support Contractor will provide advanced technical support...to troubleshoot, repair, deploy, maintain/ update/ patch and install customer computing devices, peripherals, software, and associated IT… more