- Merck & Co. (Durham, NC)
- …assets). This individual must actively manage his/her team to reliably support customer demand (including employee development, routine coaching sessions, ... transactions are complete, timely,-and accurate Manage team staffing and overtime to support customer demand while meeting budget targets Recognize and… more
- Concentrix (Raleigh, NC)
- Job Title: Technical Support / Customer Service Representative (Remote) Job Description **JOB DESCRIPTION** The Technical Support / Customer ... for Career Growth** " awards every year? Then a remote Technical Support / Customer Service Representative position at Concentrix is just the right place… more
- GovCIO (Raleigh, NC)
- **Overview** GovCIO is currently hiring for a Customer Service Technical Support .This position is fully remote. **Responsibilities** + Receives, ... Submit a referral to this job (https://careers-govcio.icims.com/jobs/5410/help-desk- technical - support /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2025-5410_ **Category** _Administrative Services/… more
- FranklinCovey (Raleigh, NC)
- …that they are leveraging our tools to achieve maximum success. This role combines customer service , technical support , and account management, ensuring ... or greater + 3+ years of experience in a customer success, technical support , or...+ Client-centric approach with a passion for delivering exceptional service and support . + Experience facilitating training… more
- Confluent (Raleigh, NC)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Broadcom (Durham, NC)
- …in the VCF Division, you will be responsible for resolving customer technical issues, supporting the team and the support operation. Key strengths for ... Sign-In before you apply.** **Job Description:** **Job Description - Technical Support Engineer - VCF** Why will...this role would be motivated, keen to learn, strong customer service and technical problem-solving… more
- Lenovo (Morrisville, NC)
- …you to apply for this exciting opportunity as a Premier Technical Support Specialist within our Solutions and Service Group at Lenovo! In compliance ... Premier Technical Support Specialist - Bilingual (English/French)...Manage case workload and backlog to ensure compliance with Customer Service Level Agreements (SLAs) **Basic Requirements:**… more
- Mitsubishi Chemical Group (Raleigh, NC)
- ** Technical Service & Applications Development Engineer (1768)** + Title: Technical Service & Applications Development Engineer + Group Company: ... development and offer our associates opportunity for advancement. Job Purpose The Technical Service & Applications Development Engineer position is responsible… more
- Fujifilm (Raleigh, NC)
- **Overview** **Job Title:** **Specialist II, National Technical Support - MRI** **Job purpose** This position is intended to provide technical assistance, ... all HCUS MRI products. This is the second-level national technical support engineer position in the company....planning documentation, and Installations procedures and processes. + Diagnose service issues remotely by working with customer … more
- Sutherland Global Services (Raleigh, NC)
- … the entire customer life cycle. We're Sutherland, and we currently seek technical support professionals to join the team supporting one of our clients, a ... practice advice to customers + Manage cases in our customer support tools to ensure issues are...Knowledge of Email systems and Networking experience in a technical support /help desk environment + Proven understanding… more
- Siemens Energy (Raleigh, NC)
- …to mitigate them while maintaining cost efficiency for the customer . + Technical Expertise and Sales Support : + Collaborate with internal teams (engineering, ... + Conduct site visits as necessary to discuss maintenance plans and provide post- service support . + Process Improvement: + Identify opportunities for process… more
- Broadcom (Durham, NC)
- …Software Division (MSD) is looking for a talented and motivated Technical Support Engineer with a passion for Customer Success. This position is responsible ... with customers. . Demonstrate teamwork and leadership by providing technical assistance to team-members to support aged/escalated...work in the US._ **Skills & Competencies** . Proven customer service skills. . Strong communication skills;… more
- Verint Systems, Inc. (Raleigh, NC)
- …of Job Function:** As a valued member of Verint's Fraud and Security Solutions (FSS) Technical Support team, you will provide technical support to ... installations and training. + Works with higher level technical support employees to assist with problem...and analytical skills. + Proven record for delivering exceptional customer service . + Works effectively and supports… more
- Siemens Energy (Raleigh, NC)
- A Snapshot of Your Day Technical Site Support , (TSS), is a working field service consultant responsible for maintaining quality standards of Siemens Energy ... that could jeopardize the warranty * The TSS provides technical support and proper installation sequence of...Bring * Must possess 8+ years of combined field service technical assembly, maintenance and repair of… more
- CVS Health (Raleigh, NC)
- …8-4:30pm for the first 6 weeks) Preferred Qualifications: + 2+ years of desktop support experience. + Excellent Customer Service skills. + Strong Analytical ... Summary** The IT Service Center Technician provides technical phone support for CVS Health employees,... requests as necessary. Accountable for consistently delivering excellent customer service , while striving to exceed standard… more
- BD (Becton, Dickinson and Company) (Durham, NC)
- **Job Description Summary** Technical Support Specialist working in the CSC organization taking incoming customer technical calls. **Job Description** We ... become your best self. Become a **maker of possible** with us. **Summary:** The technical support specialist will provide clinical training to customers on all… more
- Rocket Software (Raleigh, NC)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Technical Support Engineer assists Rocket customers with complex questions and ... to respond to customers. + Track and document inbound support requests and ensure proper notation of customer...experience adapting to change and managing priorities. + Strong customer service skills in interacting with both… more
- Fujifilm (Raleigh, NC)
- …including troubleshooting customer use of Fujifilm products. + Provide "expert" support to Fujifilm service providers and vendors to ensure delivery of ... and systems, use of products, the requirements of the customer and Fujifilm to support the account...works closely with the product management, software development, and technical service teams to develop, test, and… more
- Trellix (Raleigh, NC)
- … support experience in large enterprise space with solid understanding of technical support processes, customer management/handling skills & ability to ... upgrade and ensure necessary action to maintain availability and customer satisfaction. + Run regular service status...under pressure. + Experience in providing account based focused technical support is desirable + The ideal… more
- Encore (Cary, NC)
- … Supervisor leads floor operations with a focus on customer service , staff leadership and development. The Technical Supervisor directly leads the ... technical team to ensure operational efficiencies and customer satisfaction. This role may also participate in location...is secure from theft and/or damage when in use. Customer Service * Provides excellent service… more
