- Henry Ford Health System (Troy, MI)
- …Manager of Quality , Training and Compliance Operations is responsible for managing the customer service quality assurance , program for HAP and the ... GENERAL SUMMARY: The Supervisor of Customer Service Quality , under...identified issue. + Supports the program scope related to Quality Assurance , while making recommendations to continuously… more
- BeneLynk (Detroit, MI)
- …to thrive in their ability to assist others. BUSINESS WORKFLOW ANALYST I, QUALITY ASSURANCE POSITION SUMMARY BeneLynk, a leading national provider in identifying ... our government relations, to our outreach operations, is in service of this one central vision. WHO WE ARE...This representative will be critical in the execution of Quality Assurance (QA) and User Access Testing… more
- Arab Community Center for Economic and Social Serv (Dearborn, MI)
- …analysis on existing program plans and reviews. + Recommends practices, productivity, quality , and customer - service standard. + Identifies problems, ... Quality Assurance Specialist (Behavioral Health) Department: Community Health & Research Center Location: Dearborn, MI START YOUR APPLICATION… more
- HTC Global Services Inc (Troy, MI)
- …is responsible for monitoring the service desk analysts to ensure high quality customer service to our clients. Consistency, proficiency and accuracy ... Disability Insurance, and a variety of other perks. Title: Quality Assurance Analyst I Job Description: The...+ Track and identify reoccurring problems and trends regarding service desk analysts. + Analyze quality and… more
- Arab Community Center for Economic and Social Serv (Dearborn, MI)
- …and evaluating employee performance, developing work plans and addressing performance deficiencies - Quality assurance , customer service , and employee ... needs, monitors financial and program performance and maintains overall quality and customer service standards...of improvement - Review and approve monthly and annual quality assurance reporting - Work within budgetary/financial… more
- CVS Health (Grosse Pointe, MI)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$18.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- CVS Health (Eastpointe, MI)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$30.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- Molina Healthcare (Warren, MI)
- …**Required Experience** 1-3 years of progressive work experience in Quality Assurance /Auditing, Call Center, or Customer Service . **Preferred Education** ... + 3-5 years of progressive work experience in Quality Assurance /Auditing, Call Center, or Customer Service . + Managed Care experience To all current… more
- CVS Health (Harrison Township, MI)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- Amazon (Detroit, MI)
- …*Travel expected - 25% to 35% Basic Qualifications - 7+ years of quality assurance engineering experience - Bachelor's degree in engineering, technology, ... customer -focused, and team oriented. The right candidate will possess vehicle quality engineering and assurance background, experience with new product… more
- Presbyterian Villages of Michigan (Detroit, MI)
- …where necessary. 4. Service Coordinator meets requirements outlined in Quality Assurance Review Process and Semi-Annual File Review Process (Reviews). ... Servant Leadership. 16. Creates and maintains a positive atmosphere of customer service , including continuous quality improvement, teamwork, mutual respect… more
- Sunrise Senior Living (Troy, MI)
- … Quality Assurance and Regulatory Compliance: + Strives for excellent quality care and service delivery and institutes and ensures corrective action in ... team member relations and recognition, communication, family services, resident well-being, quality assurance , and regulatory compliance. Additionally, a key… more
- Arab Community Center for Economic and Social Serv (Sterling Heights, MI)
- …Acts as a consultant to the clinical staff, medical assistants, program managers, quality assurance manager and the Director of the Community Health and ... accreditation and funding source guidelines in conjunction with the Quality Assurance Manager and the Director of...Handle stressful situations and provide a high level of customer service in a calm and professional… more
- Arab Community Center for Economic and Social Serv (Dearborn, MI)
- …expertise both internally and globally regarding treatment + Ensure compliance with agency-s quality assurance plan in conjunction with Quality Assurance ... + Document all services in compliance with the agency-s quality assurance plan and report on program...Handle stressful situations and provide a high level of customer service in a calm and professional… more
- Huntington National Bank (Detroit, MI)
- …+ Comply with procedures as outlined in the Huntington Employee Handbook. + Provide Customer Service to Agency Clients. + Respond to internal and external client ... product line knowledge and technical expertise. This position provides service to an assigned book of business with minimal...Review carrier quotes and conditions to ensure compliance with quality assurance standards. + Deliver new business… more
- Hart Medical Equipment (Southfield, MI)
- …and the health care community. . Coordinates and performs quality assurance and oxygen concentrator maintenance service as described in the maintenance ... instruction to clinical respiratory customers. . Provides plan of service / plan of treatment services to evaluate, assess...reference manuals. . Coordinates and performs quality assurance and maintenance services on respiratory… more
- Audi (Auburn Hills, MI)
- …cooperation with various departments of Audi AG (Product Support counterparts, Quality Assurance , Production, Technical Development) Provide efficient and ... of in use Audi vehicle: Monitor the AUDI product quality of customer vehicles in the US...drive the fault solving process for proper production and service solutions. Monitor and report the effectiveness of implemented… more
- Terumo Medical Corporation (Detroit, MI)
- … customer complaints (ie adverse events, product performance reports, etc.) to Quality Assurance (QA), and by ensuring all promotional messaging (ie branding ... Corporation (TMC) develops, manufactures, and markets a complete, solutions-based portfolio of high- quality medical devices used in a broad range of applications for… more
- Arab Community Center for Economic and Social Serv (Dearborn, MI)
- …health assessment and treatment + May work and assist in conjunction with the Quality Assurance Manager to ensure compliance with agencies quality ... team environment + Handle stressful situations and provide a high level of customer service in a calm and professional manner. + Establish and maintain effective… more
- McLaren Health Care (Pontiac, MI)
- …and conduct in- service training programs. 10. Participates in departmental quality assurance and improvement program.Assists in the review and/or development ... and cardiopulmonary disorders. Monitors and maintains equipment and participates in quality assurance and improvement activities. **Essential Functions and… more