- Trustmark (Hartford, CT)
- …to gather information and make appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems. + ... Identifies problems and relevant issues in semi - routine situations and assesses using standard procedures. + Provides resolution to high volume of client/customer inquiries and requests over the phone, through a basic understanding of business rules,… more
- WM (Windsor, CT)
- …international markets, WM SBS is helping WM transform our industry. **1+ years of call center experience** **Problem Solving and Behavioral Skills are a plus** ... a team of customer service representatives to meet overall call center objectives and enhance the customer...the customer service function to exceed our customers expectations. ** II . Essential Duties and Responsibilities** To perform this job… more
- Vaco (Hartford, CT)
- …information, visit pivotpointconsulting.com. **Description** : The Senior Epic Analyst II is responsible for configuring, managing and supporting clinical ... role works support and maintenance tickets, performs routine build, participates in on- call rotation and works on special projects (including Epic Upgrades) as… more