- Travelers Insurance Company (Hartford, CT)
- …Engineering chapter for identified improvement opportunities **ServiceNow Expertise:** + Act as the Subject Matter Expert ( SME ) for ServiceNow, providing ... Opportunity?** We are seeking a highly skilled and experienced ITSM Process SME with a...in support of change management. + Conducts post-implementation change incident review analysis and process audits. Produces… more
- SHI (Hartford, CT)
- …and situations to a variety of technical & non-technical audiences + Be a ServiceNow subject matter expert to provide business and solutions consultancy to ... process and leadership on projects as the SME for ServiceNow's ITSM , ITOM, ITAM (HAM/SAM)...+ Experience in additional service management, operations management, and/or incident response technologies, such as Jira Service Management, BMC… more