- CVS Health (Hartford, CT)
- …working together in a supportive, collaborative and agile environment. **Position Summary** The Manager of Retail Customer Experience will have primary ... responsibility for the day-to-day operations of CVS Health's Retail customer experience reporting, providing actionable insights that deliver business results,… more
- Mathematica (Hartford, CT)
- Position Description: Mathematica is searching for a Client Experience ( CX ) Senior Analyst/ Sr. Manager ! The Client Experience Senior Analyst/ Sr. ... Manager works with the Client Experience ( CX ) team to implement the ...duties may be assigned as needed Position Requirements: * Experience in CX management, customer … more
- Zoom (Hartford, CT)
- …expect We are seeking a talented Channel Account Manager with a deep specialized experience in Customer Experience (CCaaS). You will have experience ... CX Channel Account Manager , ANZ What...CX practice to help their customers transform their customer experiences. You will partner with broader Zoom Channel… more
- Verint Systems, Inc. (Hartford, CT)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... more at www.verint.com . **Overview of Job Function** The Manager , Customer Success Operations will lead and...Operations will have a strong background in data analytics, customer success platforms like Totango, Pendo, and experience… more
- Verint Systems, Inc. (Hartford, CT)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... at_ _www.verint.com_ _._ **Overview of Job Function** The Sr. Customer Success Manager (Sr. CSM) is a... experience + Minimum of 7-10 years of experience in a customer -facing role focused on… more
- Verint Systems, Inc. (Hartford, CT)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... of Job Function:** Verint is looking for a Senior Manager of Marketing Operations to join the Global Marketing...team. **Minimum Requirements:** + Bachelor's degree or equivalent work experience + Minimum of 6 years' experience … more
- Verint Systems, Inc. (Hartford, CT)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... Learn more at www.verint.com . **Overview of Job Function:** Verint's Senior Manager , Engineering leads one or more product engineering teams within our WFM… more
- Verint Systems, Inc. (Hartford, CT)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... at www.verint.com . **Overview of Job Function:** The Category Manager will be responsible for the procurement of goods...Chain, Finance, Technology or related field or equivalent work experience . + Five or more years' experience … more
- Lumen (Hartford, CT)
- …activities for large complex projects and programs that help diagnose and reduce customer churn, improve customer experience , streamline operations, or ... shape the future. **The Role** The Senior Lead Program Manager is a strategic position within the Change Imperative...position within the Change Imperative PMO team for the Customer Success, CX , Marketing and Comms organization.… more
- Zoom (Hartford, CT)
- …Companion for Contact Center, Zoom AI Expert Assist and Zoom Virtual Agent help CX leaders outpace customer expectations. They empower agents and help deliver ... can expect We are hiring a Sr. Product Marketing Manager to focus on our Contact Center AI solutions...plans and aligned execution with the goal of driving customer acquisition, upsell and retention. Craft target personas and… more
- UKG (Ultimate Kronos Group) (Hartford, CT)
- …innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people - both at work and at home. Our benefits ... of services to customers. As the Director of the Partner Delivery Manager Team, you will represent UKG on all partner-delivered projects, ensuring successful… more
- Verint Systems, Inc. (Hartford, CT)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... utilizes proficiency and skills to work on projects. The engineer possesses experience with commonly used programming and design concepts, practices, and procedures… more