- Henkel (Rocky Hill, CT)
- …or equivalent qualifications will be considered. + 1-year minimum experience within Call or Contact Center , Customer Service , Technical Service , ... + Provide technical information/support on Henkel adhesives and equipment in SalesForce Service Cloud via phone, email, webform, and chat. + Identify and qualify… more
- Hilton (Hartford, CT)
- …Company\.\#LI\-REMOTE **Job:** _Call Center and Reservations_ **Title:** _Analyst Customer Excellence \( Contact Center Process Management\)_ ... This is your chance to be part of a Customer Care Team that is revolutionizing human hospitality in...improvements, and innovations\. It is critical to understand the contact center business and the ability to… more
- HomeSafe Alliance (Hartford, CT)
- … environment remotely. + The role requires strong business acumen of a REMOTE contact center and customer relationship reporting and understanding and ... **Title:** Overnight Contact Center Supervisor **_HomeSafe Alliance_** is...Customer Care Supervisor** to provide support to the Customer Service Team. The Customer … more
- Under Armour, Inc. (Hartford, CT)
- Quality Assurance Manager- Customer Service **Quality Assurance Manager- Customer Service ** **Values & Innovation** At Under Armour, we are committed to ... Career Site Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The Customer Service Quality Assurance (QA) Manager… more
- US Bank (Hartford, CT)
- …CST. The schedule will consist of two evening shifts and three day shifts. As a Call Center Customer Service Collector, you are the first point of Contact ... Plan **What is it like to be a Call Center Customer Service Collector** -...it like to be a Call Center Customer Service Collector** - https://www.youtube.com/embed/mDFks9QxNvA (https://www.youtube.com/embed/mDFks9QxNvA%22) **Basic… more
- Hartford HealthCare (Hartford, CT)
- …diagnosis, treatment, and psychosocial impact of disease. * Demonstrates excellent customer service skills including superior telephonic communications skills ... hospitals New England. We are a Level 1 Trauma Center that provides cutting edge treatment to its patients....functioning as a patient advocate, educator, key point of contact and liaison between the patient and all other… more
- State of Connecticut, Department of Administrative Services (Derby, CT)
- …programs; + Light gardening or other grounds work + Light cleaning; + Customer service , including answering phones, emails, and greeting visitors; + Light ... Kellogg Environmental Center & Osborne Homestead Museum Recruitment # 241220-3492VR-003...history; + Experience in teaching; + Experience working in customer service ; + Experience working with diverse… more
- Hartford HealthCare (Newington, CT)
- …confidentiality of appropriate patient, staff and management data is maintained. o Models customer service standards and demonstrates value for all people in the ... of Responsibilities_* * _Patient Throughput_ o Be point of contact to communicate with physicians and nurses throughout the...work environment. o Effectively models and upholds a customer service orientation with staff to meet… more
- Pearson (Hartford, CT)
- …and Knowledge:** + High School Diploma or equivalent required + Must possess excellent customer service skills. + Call center experience is preferred + ... in making decisions as part of the recruitment process. **Job:** CUSTOMER SERVICE **Organization:** Assessment & Qualifications **Schedule:** FULL\_TIME… more
- WM (Windsor, CT)
- …**Site Location: 1 Griffin Rd N, Windsor, CT 06095** **1+ years of call center and/or Customer Service experience** **Problem Solving and Behavioral Skills ... calls from customers, serves as the end-to-end point of contact for customers, and resolves customer issues....issues. Collaborates with a team of customer service representatives to meet overall call center … more
- Bank of America (East Longmeadow, MA)
- …us! Job Description: This job is responsible for serving as the first point of contact for financial center clients, helping to uncover personal banking needs of ... Senior Banker - East Longmeadow Financial Center East Longmeadow, Massachusetts **Job Description:** At Bank of America, we are guided by a common purpose to help… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …that require escalation. Most of a Support Analyst's work consists of customer service , email communication, phone communication, and working within spreadsheets ... The ER&R Support Center Analyst will need to process requests from...and relay applicable guidance to issuers + Provide exemplary customer service through phone and email +… more
- University of Massachusetts Amherst (Amherst, MA)
- …+ Recruits, hires, trains, and supervises student staff members working in the Admissions customer service center . + Identifies the needs for customer ... Service and Outreach supervises the Undergraduate Admissions customer service team, oversees the walk-in counseling center and call center … more
- American Red Cross (Farmington, CT)
- …Overview):** **When you join** **our team you** **will be utilizing your healthcare and/or customer service skills to assist with every step of the blood ... education and work experience. + Minimum of one year customer service experience in public setting required....consistent style of professionalism. + Will have frequent external customer (donor and sponsor) contact . **_BENEFITS FOR… more
- Amazon (Windsor, CT)
- **Amazon Fulfillment Center Warehouse Associate** **Job Overview** You'll be part of the Amazon warehouse team that gets orders ready for customers relying on Amazon ... place in a variety of areas including merch, make-on-demand, customer returns, Prime Now, and general fulfillment. You will...some cases, for our super-fast (2-hour or less) delivery service . **Duties & Responsibilities** Some of your duties may… more
- Evolent (Hartford, CT)
- …virtual classroom environment with trainers who have experience working within the Evolent Customer Service Operations (CSO) call center . Training Hours are ... the culture. **What You'll Be Doing:** Job Description **Our customer service team offers candidates the opportunity...is a plus. * At least 1 year call center experience is required. * Ability to handle a… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …or General Educational Development (GED) certificate** + **A minimum of two years call center customer service experience** + Oral and written communication ... Join Our Team** The Department of Labor (DOL) National Contact Center (NCC) directly supports all DOL's...chat. The DOL-NCC supports public communications by providing live customer service support for telephone, voicemail, texting,… more
- Otis Elevator Company (Bloomfield, CT)
- …**Location:** OT325: NSP - BLOOMFIELD, CT 212 WEST NEWBERRY RD, BLOOMFIELD, CT, 06002 USA Customer Service Operator, OtisLine 2nd shift 3:30 PM to 11:30 PM Role ... Overview OTISLINE(R) Otis' customer care call center has a full-time...have a dedicated workspace and high-speed internet + Excellent customer service skills, including professional phone etiquette… more
- Allied Universal (Lee, MA)
- …run the account. Meet or exceed financial & operational goals; provide quality customer service . Maintains or oversees maintenance of weekly operating schedules ... site to meet or exceed financial and operational goals and provide quality customer service **Additional Responsibilities** + Ensure all required reporting and… more
- Sturbridge Host Hotel + Conference Center (Sturbridge, MA)
- …the business, by focusing on sales + Detail-oriented with a focus on delivering exceptional customer service . + Ability to work well under pressure and adapt to ... The Sturbridge Host Hotel + Conference Center is centrally located in Sturbridge Massachusetts on...to our continued success. If you are a results-driven, customer -focused individual with a strong background in sales, we… more