- Oshkosh Corporation (New Hudson, MI)
- …our customers bring their high-quality products to market faster.** JOB SUMMARY: As a DT Service Desk Support Intern, you will assist Pratt & Miller's ... teams by supporting a Microsoft Windows Server and Desktop environment within a Service Desk framework. You will gain hands-on experience resolving technical… more
- Coretek Services (Farmington Hills, MI)
- …motivated and customer-oriented Technical Support Specialist to join our Service Desk team. The ideal candidate will be responsible for providing ... exceptional customer service . Duties and Responsibilities User Support : + Provide first-level technical support...team. Preferred Qualifications: + Experience: 1-3 years in a service desk or similar IT support… more
- TEKsystems (Livonia, MI)
- …high volume, 35 calls on average. ADDITIONAL RESPONSIBILITIES MAY INCLUDE: Provide Help Desk support and technical assistance to end users. Troubleshoot, ... 5pm Skills Service desk , Help desk , Customer service , Servicenow, Phone support...Servicenow, Phone support , Troubleshooting Top Skills Details Service desk ,Help desk ,Customer service… more
- Belcan (Livonia, MI)
- Service Desk - TSA Job Number: 354660 Category: Help Desk / Support Description: Job Title: Service Desk - TSA Pay Rate: Up to $39 /hr Location: ... 8AM-5PM JOB DESCRIPTION Responsible for hands-on hardware and software technical support . Managing the desktop support...urgency to recovery and prevent system outages. * Search Service Desk knowledgebase articles, SOP"s for possible… more
- Nuspire, LLC (Commerce Township, MI)
- …for processing and initial triage of support issues for Nuspire clients and projects. Service Desk Agents are responsible for supporting Service Desk ... access to Active Directory, Oracle databases and internal systems. Service Desk Agents support client...work with a variety of customers and vendors (some technical , some non- technical ) + Understanding of hardware… more
- Robert Half Technology (Livonia, MI)
- …Your primary role will be to ensure smooth operations by monitoring our service desk software, addressing user requests and issues, and escalating them ... when necessary. Responsibilities: * Provide end-user support in a Windows environment * Efficiently monitor and...a Windows environment * Efficiently monitor and manage our service desk software * Troubleshoot basic remote… more
- TEKsystems (Southfield, MI)
- …providing superior service and first contact resolution, delivers front line technical support to customers via multiple communication channels in a customer ... Uses detailed instructions, established procedures and prescribed guidelines to resolve technical issues and complete tasks for end users. This position is… more
- Trinity Health (Livonia, MI)
- …resolving their issue during first contact, may request assistance from Senior IS Service Desk Support . Resolves problems for various applications, password ... proficient in the use of computers in order to provide initial system telephone support service . Experience in utilizing a call-tracking tool is desired. + Basic… more
- TEKsystems (Farmington Hills, MI)
- … experience. Skills Help desk support , Windows 10, Customer service , Windows, Desktop, Active directory, Imaging, Technical support , Office 365, ... Microsoft office Top Skills Details Help desk support ,Windows 10,Customer service ,Windows,Desktop,Active directory,Imaging, Technical support… more
- TEKsystems (Southfield, MI)
- Description Looking to add a L2 Service Desk Support Technician to their corporate IT team in Southfield, MI. This will require troubleshooting, strong ... Active directory, Windows 10, Windows 11, SCCM, Troubleshooting, Customer service , Triage, Technical support , Ticketing...* Gather information about the problem and create a service ticket. * If Service Desk… more
- ROUSH (Livonia, MI)
- …needs to be able to install and configure new hardware and software and provide technical support to users and customers. This role is also expected to excel ... a proactive approach to process improvement to provide advanced technical support to users and customers. This...guidance to the team and provide Level 1 Help Desk Support to the organization, including the… more
- ROUSH (Livonia, MI)
- …This position will play a crucial role in ensuring the delivery of high-quality technical support to end-users and maintaining the overall efficiency of the IT ... on the latest IT trends and technologies + Provide technical guidance and support to the team...projects, prioritize, and execute tasks successfully + Familiarity with Service Desk software and tools + Knowledge… more
- Robert Half Technology (Livonia, MI)
- …various hardware and software issues, and maintaining a high level of customer service . Responsibilities * Provide technical support for both hardware ... backups of data * Respond to and resolve help desk requests * Upgrade systems and processes as required...Technologies for mobile device management. * Strong End User Support and Customer Service Skills Technology Doesn't… more
- Humanetics (Farmington Hills, MI)
- …humans in a world in perpetual motion. Role Purpose: IT Support Specialist is responsible for analyzing, troubleshooting, and evaluating technology issues. ... This role will support internal clients, helping to keep employees productive. Humanetics...computer systems, computers, printers, network systems, and any other technical equipment + Ensure company computers are backed up… more
- AVL North America (Plymouth, MI)
- AVL Test Systems Inc offers a job in the United States (US) as Service Engineer I AVL is looking for a Service Engineer I to join our team! Are you interested in ... travel and growing your experience in new technologies? The Service Engineer I is a great opportunity to grow...for evaluation and presentation of results + Perform Hotline support as required including the use of reporting tools,… more
- NTT America Solutions, Inc. (Southfield, MI)
- …escalated tickers in unique and complex client environments. + Coaches Service Desk , Operations Centre, and L3 teams offering technical expertise and pushing ... service level agreement (SLA) and focuses on forth-line support for escalated incidents and requests with a high...support to clients where the ticket is highly technical or sophisticated in nature. + Works independently, with… more
- G-TECH Services, Inc. (Auburn Hills, MI)
- …delivery of technical training information and emerging repair information to Service Technicians that support vehicles through the MasterTech Programs. This ... and manage project meetings/agendas** + **Identify and resolve mastertech app technical problems including all Performance Institute Help Desk escalations**… more
- ROUSH (Farmington, MI)
- …to manage multiple projects, prioritize, and execute tasks successfully + Familiarity with Service Desk software and tools + Knowledge of IT security best ... in Farmington, MI. An ERP Manager will be responsible for: + Support , mentor and manage the technical and functional staff on the ERP team + Work with senior… more
- Learning Care Group (Novi, MI)
- …+ Stay up-to-date with the latest networking technologies and industry trends. + Provide technical support and guidance to other IT team members. + Ensure ... what you're looking for: + You want benefits. We support you with a minimum 50% childcare discount, immediate...the organization. + Handle escalated tickets from the help desk , providing timely and effective resolutions. + Assists with… more
- Autodesk (Novi, MI)
- …the support experience for Autodesk's global workforce. This role oversees our Service Desk function and end-user technologies, removing friction for our end ... users while enhancing service quality across our operations. We're looking for a...meets people, empowering our global teams and ensuring top-tier support . **Department:** Enterprise Cloud Engineering & Experience **Reports To:**… more