- Cardinal Health (Dover, DE)
- …/ Training upon hire 4 weeks M-F 8:30 AM -5:00 PM EST **_What Customer Service Operations contributes to Cardinal Health_** + Demonstrates knowledge of financial ... processes, systems, controls, and work streams. + Possesses understanding of service level goals and objectives + Demonstrates ability to respond to non-standard… more
- WM (Dover, DE)
- …and feedback will drive recommendations for enhancing our customers' experience. ** II . Essential Duties and Responsibilities** To perform this job successfully, an ... using KPIs and metrics to track operational performance and customer feedback trends and identify areas for improvement +...to recommend areas of focus to improve the customers' service experience + Provide ongoing support, working closely with… more
- ASM Research, An Accenture Federal Services Company (Dover, DE)
- …health insurance through the FFM. You will also get to showcase your exceptional customer service skills when speaking with consumers via a cloud-based telephony ... as Surge. **What is the position?** The Case Analyst II plays a significant role on a fully remote...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- ASM Research, An Accenture Federal Services Company (Dover, DE)
- …control facility hardware and software problems. + Interfaces with vendor support service groups to ensure proper escalation during outages or periods of degraded ... with the ability to obtain and maintain an ADP IT- II Public Trust Clearance based on the minimum of...**Other Job Specific Skills** + Experience understanding and managing customer expectations + Experience coordinating with multiple technical and… more
- ASM Research, An Accenture Federal Services Company (Dover, DE)
- …terminology into terms understandable to non-technical employees. + Exceptional customer service skills. **Compensation Ranges** Compensation ranges for ... Responds to triage requests submitted by Tier I and II specialists to provide guidance and support for system...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more