- LogixHealth (Bedford, MA)
- $1,000 SIGNING BONUS Purpose LogixHealth is seeking a Call Center Representative in our Patient Call Center . The person in this role will ... + Retrieve voice messages from mail box and return patient calls within 24 hours. Research inquiry if needed....software experience required. Experience One to two years related call center experience preferred; customer service experience… more
- Edward M. Kennedy Community Health Center, Inc. (Worcester, MA)
- …team is expanding across sites to support this growth. We are currently hiring a Call Center Representative based in Worcester MA. This position will have ... health equity? Do you enjoy helping people? Edward M. Kennedy Community Health Center is one of the largest community health centers in Massachusetts serving… more
- Atrius Health (Watertown, MA)
- …care system in the country. **SUMMARY** *This position is looking for skilled call center candidates for our Eastern Massachusetts locations throughout the ... call center department ranging from Beverly all...package. **Job:** **Practice Support Staff* **Organization:** **Internal Medicine* **Title:** * Patient Service Representative I - Remote All… more
- Dana-Farber Cancer Institute (Methuen, MA)
- Monday-Friday 8am-4:30pm. The Patient Representative II (PRII) is the "first impression" a patient has of Dana-Farber Cancer Institute (DFCI), and is ... critical to a patient 's experience and their entry into the DFCI system....staff. PRs work as a team to problem-solve, provide call center and administrative support and collaborate… more
- Tufts Medicine (Lowell, MA)
- … patient 's representatives in a manner that is easily understood by the patient or their representative . 3. Verifies the validity of insurance coverage via ... processing. In addition, this role focuses on performing the following Patient Access duties: Performs the administrative and financial-clearance duties necessary to… more
- Fresenius Medical Center (Marlborough, MA)
- …Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that ... organization Quality Enhancement Goals (QEP). **PRINCIPAL** **DUTIES** **AND** **RESPONSIBILITIES:** ** Patient Related** Education: + Assist other health care members… more
- AbbVie (Worcester, MA)
- …needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie's ... to meet or exceed on those objectives. + Create pre- call plan using SMART objectives and execute post- call...pre- call plan using SMART objectives and execute post- call evaluation in order to continuously improve sales performance.… more
- Ethos Veterinary Health (Woburn, MA)
- … Call Center Representatives for our Woburn, MA location. Summary: The Call Center Representative is tasked with delivering superior care for our ... shift (Preferably Evenings) within a 24/7-365 a year service center Skills and Experience: + A team player with...deal with emotionally charged client scenarios, sometimes in critical patient situations + A solid track record of exceeding… more
- Fresenius Medical Center (Lowell, MA)
- …assigned group of patients. This may include delegation of appropriate tasks to direct patient care staff including but not limited to RNs, LVN/LPNs and Patient ... teaching, leadership functions, and quality improvement activities that enhance patient care outcomes and facility operations. PRINCIPAL DUTIES AND RESPONSIBILITIES:… more
- Fresenius Medical Center (Lowell, MA)
- …teaching, leadership functions, and quality improvement activities that enhance patient care outcomes and program operations. **PRINCIPAL DUTIES AND ... months from date of hire. + Performs ongoing, systematic collection and analysis of patient data pre - during - post treatment for assigned patients and documents in… more
- Fresenius Medical Center (Wellesley, MA)
- …your leadership skills and independence in administering and assessing each patient 's unique treatment plan in a fast-paced environment, working autonomously ... decision-making, teaching, leadership functions, and quality improvement activities that enhance patient care outcomes in the inpatient environment. + Provides safe… more
- Fresenius Medical Center (Marlborough, MA)
- …assigned group of patients. This may include delegation of appropriate tasks to direct patient care staff including but not limited to RNs, LVN/LPNs and Patient ... teaching, leadership functions, and quality improvement activities that enhance patient care outcomes and facility operations. **PRINCIPAL DUTIES AND… more
- Fresenius Medical Center (Framingham, MA)
- …teaching, leadership functions, and quality improvement activities that enhance patient care outcomes and facility operations. + Coordinates patient ... group of hemodialysis patients. This includes delegation of appropriate tasks to direct patient care staff. + Performs ongoing analysis of patient data with… more
- Fresenius Medical Center (Lowell, MA)
- …teaching, leadership functions, and quality improvement activities that enhance patient care outcomes and facility operations. **PRINCIPAL DUTIES AND ... months from date of hire. + Performs ongoing, systematic collection and analysis of patient data pre - during - post hemodialysis treatment for assigned patients and… more
- Fresenius Medical Center (Waltham, MA)
- …Technician or related experience. + Demonstrated experience in a customer service, call center or clinical environment required; dialysis equipment experience ... of all customer contacts in applicable systems. + Maintain various confidential patient and/or health information in compliance with company policies and procedures,… more
- Fresenius Medical Center (Waltham, MA)
- …excellent communication skills. + Prior experience in medical/laboratory customer service setting. + Prior call center experience and/or multi-line phone system. ... clients with requests for changes to their requisitions, critical values, and patient information. + Documents all calls into appropriate systems. + Communicates… more
- Apria (Woburn, MA)
- …any financial obligations before referral for delivery/service scheduling. + Assesses patient 's needs and promotes company products/services at office visits, as ... well as transitioning members related to capitation switch outs. + Coordinates patient services with physicians and medical groups. + Identifies and develops… more