- Lowe's (Wilmington, MA)
- …+ Work on assigned cases through the case management system to ensure resolution of customer issues. **Minimum Qualifications** + High school diploma or ... **Your Impact at Lowe's** As a Market Delivery Associate , you'll be collaborating with team members in-office...in-office to solve logistic challenges and deliver an exceptional customer experience. Your contributions directly affect customer … more
- Evolv Technology (Waltham, MA)
- Technical Support Associate The Elevator Pitch Evolv is looking for a Technical Support Associate to join our steadily growing team. In this role you will ... the product, and product issues enough to assist with customer support. + Shadow the rest of the support...Display persistence and follow-through with necessary parties until a resolution is reached. + Adaptive Thinking: Prioritize tasks and… more
- TD Bank (Lexington, MA)
- …the customer walk-in traffic and can be the first point of contact for customer resolution or to make appointments to see an expert + Understands and ... role. **Line of Business:** Personal & Commercial Banking **Job Description:** The Banking Associate is a professional in banking, plays a key role in delivering… more
- Celestica (Merrimack, NH)
- …assistance: Customer ticket entry, approval and training + Problem resolution : research across various systems, provide timely customer responses Reporting: ... Country: USA **Summary** Celestica is looking for a **Business Process Associate ** to carry out assignments within well-defined practices, procedures and policies.… more
- Wolters Kluwer (Waltham, MA)
- …time to market for products and applications. We're looking for an Associate Director, IT Operations (Health Infrastructure Portfolio Management) within our Global ... to manage the applications operations processes and environments. The Associate Director, IT Operations (GBS Infrastructure Portfolio Management) is accountable… more
- Eversource Energy (Westborough, MA)
- …how your role connects to it + Identify problems, issues; take responsibility for resolution + Set high standards for self; deliver quality performance + Raise ideas ... Change_ + Proactively seek out opportunities to improve business performance and customer service\. + Respond positively to new demands or circumstances\. + Exhibit… more
- PulteGroup (Westborough, MA)
- …care experience with a strong emphasis on quality of service, and follow-up. + Customer oriented with conflict resolution skills, the ability to adapt and ... career with PulteGroup! JOB SUMMARY The primary responsibility of the Virtual Customer Care Manager is to triage warranty service requests virtually with homeowners… more
- MSC Industrial Supply Co. (Milford, NH)
- …role. The specialist is located at a large strategic account(s) and supports the customer facility. This associate will be expected to offer excellent service to ... drive long-term customer satisfaction. Responsibilities will include assisting our customers with...concerns to management to ensure effective and lasting problem resolution . . Works closely with vendors to locate sources… more
- Securitas Security Services USA, Inc. (Lowell, MA)
- …to an assigned account including client service and problem resolution , service enhancement and expansion, new business development, operational effectiveness, ... key point of client contact to ensure the delivery of high quality customer service for assigned account; evaluates service quality and initiates any necessary… more
- Staples (Framingham, MA)
- …We are a team of passionate, collaborative, agile, inventive, customer -centric, results-oriented problem solvers. This includes responsibility for managing projects ... Agile Methodology to ensure the feasibility/ cost to deliver and the value to the customer and business. + Drives the work for complex and large project teams by… more
- Lawrence General Hospital (Methuen, MA)
- …grievances as well as patient compliments, such as the intake, investigation, resolution , documentation and reporting of each complaint as well as compiling ... supports and promotes a non-punitive culture and a learning environment. Facilitates resolution of complaints and grievances of patients, family members and visitors… more
- Middlesex Savings (Acton, MA)
- …of customer transactions, assist customers with questions and problem resolution , and recommend products and services as appropriate. **Responsibilities** + ** ... of accounts, and on advisory skills, such as uncovering customer needs and providing information on products that meet...High School Diploma or its equivalent is Required + Associate 's Degree or some college is Preferred Work Experience… more
- ThermoFisher Scientific (Waltham, MA)
- …colleagues are dedicated to our customers' pursuit of discovery and resolution to global challenges. **Installation Engineer, Field Service (region)** As an ... You will be responsible for installing electron microscopes onsite at customer locations, ensuring flawless installation and providing world-class support throughout… more
- Compass Group, North America (Babson Park, MA)
- …visual, communication, and presentation technology. Responsible for maintaining positive customer relationships and ensuring timely responses to all inquiries for ... space or service needs. Essential Duties and Responsibilities: + Reviews customer and meeting planner requests from the reservation system and provides… more
- Impact Fire (Hudson, NH)
- …a best-in-class fire protection and life safety company. Through superior customer service and technical expertise, we have developed long-standing relationships ... committed to protecting lives and property from fire. Our cohesive team spirit and customer service-oriented culture are expressed in all that we do. We operate with… more
- Staples (Framingham, MA)
- …We are a team of passionate, collaborative, agile, inventive, customer -centric, results-oriented problem solvers. We are intellectually curious, love advancements ... needs of our customers and business partners and deliver reliable, customer -centric technology services. **What you'll be doing:** + Continuously monitor physical… more
- Staples (Framingham, MA)
- …and system setup process to help that team deliver a superior customer experience. The role requires the ability to multi-task, strong analytical skills, ... Provide direction to our suppliers through regular dialogue and ad hoc issue resolution . + Communicate and escalate critical vendor supply chain issues to minimize… more
- Staples (Framingham, MA)
- …We are a team of passionate, collaborative, agile, inventive, customer -centric, results-oriented problem solvers. We are intellectually curious, love advancements ... the needs of our customers and business partners and deliver reliable, customer -centric technology services. Join the Staples Enterprise Data & Analytics team as… more
- Fresenius Medical Center (Waltham, MA)
- …preceptor training, facility specific in- services, and clinical, quality, and customer service training programs to promote quality patient care, and achieve ... evaluate training. + Partners in the implementation of action plans through to resolution , as appropriate. + Uses facilitation techniques and the variety of tools… more
- Beth Israel Lahey Health (Burlington, MA)
- …a variety of functions to support an accurate, safe, and customer -focused registration process, either electronically, telephonically or in person. The Patient ... patient questions and requests accurately and efficiently, ideally with first-call resolution , or by making appropriate referrals to other departments, based on… more