- Santander Holdings USA Inc (Lansing, MI)
- …at the heart of this journey and together, we are driving a customer -centric transformation that values bold thinking, innovation, and the courage to challenge ... loan inquiries and responds to client requests in case manager is absent. * Reviews past due report and...the essential functions. * Bachelor's Degree or equivalent work experience in Finance, Accounting, Management, Economics or equivalent field.… more
- Michaels (Lansing, MI)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - LANSING, MI Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. Part Time Nights and Weekends… more
- Coinbase (Lansing, MI)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture,...a reasonable accommodation because of a disability for any part of the employment process, please contact us at… more
- The Hertz Corporation (Lansing, MI)
- We are seeking a Customer Experience Manager to...invest in their work every day represent a significant part of our culture - and our success and ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Capital One (Lansing, MI)
- Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - ... functionality expected by small business and commercial entities. As part of the Strategic Customer Development team,...seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where… more
- Capital One (Lansing, MI)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Leadership: Represent the company externally and contribute to industry best practices. + Customer -Centric Focus: Be part of a team dedicated to empowering… more
- Hilton (Lansing, MI)
- …and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center\)_ **Location:** _null_ ... TX or Remote\*\*\*_ This is your chance to be part of a Customer Care Team that...revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you… more
- ICF (Lansing, MI)
- …on program changes and new client requirements that have an impact on the customer experience . + Development and presentation of weekly and periodic customer ... Description **Program Manager , Customer Care Services** **Location: US...programs with a specific focus on delivering a high-quality experience to program participants. This role involves direct interaction… more
- UKG (Lansing, MI)
- … expectations and drive significant business growth. **About the Role:** The Enterprise Customer Account Manager will be focused on selling into Enterprise ... ERP **Preferred Qualifications:** + Proven track record of building and growing customer relationships in an Enterprise territory. + Experience building strong… more
- ISC2 (Lansing, MI)
- …with internal operations, instructors, and vendors to guarantee a seamless customer experience . **Account Operations** + Oversee the **day-to-day management** ... connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer … more
- NTT America, Inc. (Lansing, MI)
- …and work with cross-functional teams to drive initiatives that enhance the customer experience . **Revenue Growth and Business Impact** . Proactively identify ... or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual...Bachelor's degree required; advanced degree (MBA or equivalent) preferred. ** Experience :** + 6+ years of customer success,… more
- Vontier (Lansing, MI)
- **INTRODUCTION and WHAT YOU WILL DO (Job Responsibilities)** As a Territory Service Manager in our organization, your primary role is to oversee the operational ... (SLAs) are met and operational metrics, including response time, technician training, part inventory, and uptime, are optimized. Below are the key responsibilities… more
- AutoZone, Inc. (Lansing, MI)
- …sales performance, fostering a high-performing team, and ensuring an exceptional WOW! Customer Service experience . Join a vibrant team dedicated to reaching ... team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to… more
- KMG Prestige (Mason, MI)
- KMG Prestige is seeking a part -time Community Manager in Mason, MI who is goal-oriented, enjoys new challenges, and has a passion for property management. The ... management experience + Demonstrated leadership abilities + Budgeting experience + Customer service mindset + Working knowledge of Microsoft Word and Excel… more
- Capital One (Lansing, MI)
- City Experience Manager , San Francisco - Velocity Black (Remote) Velocity Black, a Capital One company, harnesses the power of technology, the warmth of human ... your teams - focused around high performance and exceeding customer expectations. + Our cultural pillars of Adaptability, Initiative,...GED, or Equivalent Certification + At least 5 years experience in the hospitality industry in San Francisco, CA… more
- Capital One (Lansing, MI)
- …responsible for optimizing in-market products though rapid testing and obsessing over the customer experience . + Think strategically to prioritize the roadmap in ... Manager , Product Manager : AI/ML - Velocity...with and building high-end luxury products + Passionate about customer experience and hungry to go above… more
- Concentrix (Lansing, MI)
- …-focused product strategy, we'd love to hear from you. At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As ... Service with AI-Powered Automation** Concentrix is looking for a technically-minded Product Manager with deep enterprise software experience to lead our… more
- Coinbase (Lansing, MI)
- …connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to provide ... . The Consumer Content team is a sub-team of Customer Experience . The Consumer Content team supports...driving content experiences designed to empower customers. As Associate Manager , Consumer Content, you will be a key partner… more
- Capital One (Lansing, MI)
- Product Manager : Capital One Shopping (Remote-Eligible) We are looking for a Product Manager to join our growing team in Capital One Shopping. If you have a ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Zurich NA (Lansing, MI)
- …more years of experience in the Claims or Underwriting Support areaAND + Experience with Microsoft Office OR AVP, Underwriting Manager : + High School Diploma ... Assoc Underwriting Manager or AVP, Underwriting Manager - Middle...within Zurich, and we are focused on attracting top customer advocates who possess a sales mindset, strong technical… more
