- WestRock Company (Lansing, MI)
- Opportunity summary: As a Customer Service Manager (CSM), you will define the strategy and business plan for front end operations, manage and lead ... customer service teams, and support strategic initiatives...customer service teams, and support strategic initiatives for the plant...* Serve as an escalated point of contact for customer issues by supporting Customer Service… more
- JB Hunt Transport (Lansing, MI)
- …Bachelors: Supply Chain Management, GED (Required), High School (Required) **Work Experience:** Customer Service /Account Manager , Sales **Job Opening ID:** ... **Job Title:** Business Development Manager **Department:** Sales, Marketing & Product Management **Country:** United States of America **State/Province:** Michigan… more
- Michigan State University (East Lansing, MI)
- …or escalate inquiries as necessary. New Hire Orientation Support (10%) Assisting the HR Customer Service Manager in coordinating virtual and in-person New ... SAP, PageUp, Equifax, and The Work Number; and collaborating with the HR Customer Service Experience Manager to support service quality improvement… more
- JB Hunt Transport (Lansing, MI)
- …GED (Required), High School (Required) **Work Experience:** Business Administration, Customer Service /Account Manager , Military, Transportation/Logistics ... tendered from customers and trace loads as needed and handle any other customer service related duties + Foster excellent customer relations by promptly… more
- Sharecare (Lansing, MI)
- …from 8am - 4:30pm CST. **Job Summary:** Under the general supervision of a Customer Service Manager , the Program Engagement Representative has the primary ... and performs clerical work as required. The position requires excellent communication, customer service , and sales skills, as well as the ability to build trust… more
- JB Hunt Transport (Lansing, MI)
- …Business Administration/Management (Required), Bachelors: Business Communications **Work Experience:** Customer Service /Account Manager , Marketing, Sales, ... activities and responsibilities involved in selling a product or service . + Ability to analyze customer activities,...product or service . + Ability to analyze customer activities, profiles and information. + Understanding of the… more
- Prime Therapeutics (Lansing, MI)
- …pharmacy department or designated customer contacts. + Directs operations account manager in resolving customer service issues and actions supportive ... with us. **Job Posting Title** Georgia Medicaid Clinical Account Manager - Remote **Job Description** Innovative business clinician accountable...of the achievement of customer service requirements including attainment of performance… more
- Capital One (Lansing, MI)
- Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - ... seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where...for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp.… more
- Capital One (Lansing, MI)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self- service … more
- SHI (Lansing, MI)
- …you need to thrive - in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth of SHI's Cisco Support ... Services & Software business. The Customer Success Manager will work closely with...customers on consumption, track issues, position services, and track service engagements + Take lead and execute on tracking… more
- NTT America, Inc. (Lansing, MI)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual contributor responsible for ... identify and capitalize on opportunities for optimization, growth, and innovation in service delivery. ** Customer Advocacy and Escalation Management** . Act as… more
- Michaels (Lansing, MI)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . Part Time Nights and Weekends 20-30 hours/week + ... Store - LANSING, MI Deliver a customer centric shopping experience by managing and delivering...Assist Store Manager in leading and managing adherence to Standard Operating… more
- ICF (Lansing, MI)
- Description **Program Manager , Customer Care Services** **Location: US Remote (Preferred location Michigan or Surrounding States)** **Ready to make a ... candidate has stable high-speed internet service and a suitable work environment. The program manager may be required to travel up to 6 times a year to key ICF… more
- Coinbase (Lansing, MI)
- …is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, ... In this role, you'll oversee Coinbase's both custom-built and SaaS-based AI-powered customer self- service and automation capabilities , as well as applications… more
- The Hertz Corporation (Lansing, MI)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and… more
- ISC2 (Lansing, MI)
- …connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer ... will ensure seamless delivery of services, proactive account management, and measurable customer outcomes. You will also combine strong organizational skills with … more
- Fujifilm (Lansing, MI)
- …of Field Service Technician (FST), to meet internal and external customer expectations. The District Manager will reinforce Fujifilm's leadership values by ... **Position Overview** The District Manager will report to the Regional Support ...transforming his or her assigned district into a customer focused, proactive operation that will help drive Fujifilm's… more
- Concentrix (Lansing, MI)
- …towards greater opportunities and brighter futures. **Description** The Dynamics 365 Customer Service & Omnichannel Consultant is responsible for delivering ... Home (https://jobs.concentrix.com/) "Job Details ** Service Delivery Manager - Bilingual** Information Technology...functional consulting across the Dynamics 365 Customer Service and Omnichannel workloads. This role… more
- Ralliant (Lansing, MI)
- The Global Service Product Marketing Manager is the strategic and executional leader responsible for shaping and scaling Tektronix's global service strategy ... clear service vision, strategy, and multi-horizon roadmap. + Leverage customer , competitive, and market insights to prioritize offerings that drive revenue,… more
- Capital One (Lansing, MI)
- Manager , Travel Service : Velocity Black (Remote)...to help elevate others through their career in the customer service and concierge space to the ... will communicate with clients, suppliers, and training team members to provide best-in-class service to our members. You will curate special trips and ensure every… more