- HomeSafe Alliance (Honolulu, HI)
- …of the role follows the customary scope of measuring a CCS productivity contact center metrics (ie Average Handle Time, After Call Work, Unavailable Codes). + ... **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe Alliance_** is...customers, internal colleagues, and external partners. + Ensures first call resolution through problem solving and effective call… more
- CGI Technologies and Solutions, Inc. (Honolulu, HI)
- …and archive files for storage purposes * Interface with Passport applicants at Agency/ Center information and will- call counters: o At the Information Station, ... Participate in customer service outreach activities. * Assist with acceptance agent training: prepare training materials, conduct "meet-and- greets," set-up training… more
- Hawaiian Electric (Honolulu, HI)
- …(or reject) systems changes impacting business processes + Act as a change agent for business process adoption and improvement. Help manage changes that result from ... functional support for Help Line, as needed. + Remain on- call /available for both scheduled and unscheduled work. Said work...be communicated by the candidate to the HR Service Center at ###. Affiliate Disclaimer Hawaiian Electric Company, Inc.,… more