- General Dynamics Information Technology (Pearl Harbor, HI)
- …**Experience:** 10 + years of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist - Senior - ... TS/SCI required** Transform technology into opportunity as a ** Help Desk Support Service Specialist - Senior** with GDIT. A career in enterprise IT means… more
- NANA Regional Corporation (Honolulu, HI)
- …Outlook). + At least 2 years of experience in service desk or help desk support with basic troubleshooting skills in hardware, software, and network ... retirement options. **Job Summary:** ASE is looking for a Help Desk Technician to work in Honolulu,...as the initial point of contact at the customer service desk , handling all ADP hardware, software,… more
- NANA Regional Corporation (Honolulu, HI)
- …+ At least 2 years of experience in service desk or help desk support with basic troubleshooting skills in hardware, software, and network ... **Overview** ASE is looking for a Help Desk Technician to work in...as the initial point of contact at the customer service desk , handling all ADP hardware, software,… more
- Old Dominion Freight Line (Honolulu, HI)
- …Responsibilities + Answer inbound calls, manage email requests and requests logged via Service Desk ticketing solution in a timely and accurate manner while ... of inbound requests + Log all requests in the Service Desk ticketing solution + Triage requests...desk environment + AS400 command line and SAP support skills + Experience with active directory, Citrix, Microsoft… more
- TEKsystems (Pearl Harbor, HI)
- …Helpdesk troubleshooting, Password reset, Office 365, Hardware, Desktop, Phone support , Ticketing system, Help desk support , Help desk , ... Description: Our customer in search of a junior level service desk specialists to perform within password...Support , Active directory, Support desk Additional Skills & Qualifications: Must have excellent… more
- Ankura (HI)
- … support of all Ankura end users. As the first point of contact into the support system, the Service Desk Technician will provide technical support ... track incidents through to resolution/escalation. + Provide guidance and support to Junior Service Desk ...advisory firm that delivers services and end-to-end solutions to help clients at critical inflection points related to conflict,… more
- TEKsystems (Honolulu, HI)
- …on action items Skills & Qualifications: + Have any kind of experience in Tier 1 help desk support , including troubleshooting and related tasks + Strong oral ... Description: You will provide exceptional telephone and chat customer service and support for the bank's online...Sick Leave) About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage… more
- GovCIO (Honolulu, HI)
- **Overview** GovCIO is currently hiring fora Service Desk Administratorto provide user support and customer service on government customer computer ... of requests. + Contributes knowledge and updated information to maintain the Service Desk SOPs (Standard Operating Procedures), Knowledge Base Articles (KBs),… more
- Carrington (Honolulu, HI)
- **Come join our amazing team and work remote!** The Treasury Wire Desk Analyst l will be responsible for assisting the Treasury department with its ongoing daily ... reporting and compliance activities related to that task and providing ongoing support of Treasury-related processes. Perform all tasks in a detailed manner to… more
- Sutherland Global Services (Honolulu, HI)
- …**Requirements:** + At least one year of experience using Linux in a technical support / help desk environment, with demonstrated knowledge of Windows or Linux ... work includes, but is not limited to, providing configuration help ; updating support cases to record progress...quality and high-speed response rates. (wireless and/or satellite Internet Service Providers are not compatible with our systems) +… more
- Cayuse Holdings (Honolulu, HI)
- …for PC, server, mainframe applications, and hardware. Handles problems that the first tier help desk support is unable to resolve. May interact with ... risk through the delivery of quality outcomes. **Primary Focus** The Journeyman Computer User Support Specialist will support the US Army Corps of Engineers RITS… more
- Serco (Pearl Harbor, HI)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... other related technical field (preferred). + Navy SATCOM troubleshooting and/or customer service experience providing technical support to engineers in areas of… more
- Hawaiian Electric (Honolulu, HI)
- …problems within the functional area of expertise, documents, and reports problems to the Help Desk , and helps department users learn how to problem solve ... problems within the functional area of expertise, documents, and reports problems to the Help Desk , and helps department users learn how to problem solve… more
- altafiber (Honolulu, HI)
- …and enjoy working on a team. **Essential Functions** **:** + Provide remote and on-site support + Manage Help Desk tickets and escalations + Manage critical ... **:** The Technical Solutions Analyst provides hardware and software support to our employees via phone, email, and onsite.... service skills + Highly organized to manage Help Desk tickets + Ability to solve… more
- SOS International LLC (Pearl Harbor, HI)
- …alongside the Systems Engineering, Systems Operations, Network Operations, and the Enterprise Service Desk (ESD) teams. + Design, develop, and implement approved ... practices (eg, Change Management, Configuration Management, Capacity Planning) + Prior Help Desk /software experience (eg, Jira, Remedy, ServiceNow). **Work… more
- HomeSafe Alliance (Honolulu, HI)
- …is looking for a highly skilled and motivated **Customer Care Supervisor** to provide support to the Customer Service Team. The Customer Service Supervisor ... will oversee and help customer service employees in performing their duties, such as responding...serves as a point of escalation for complex calls, " help - desk " giving real-time answers, and peer-to-peer… more
- Serco (Fort Shafter, HI)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... to take a role as part of the Global Logistics Augmentation and Staff Support (GLASS) team in supporting the Army Sustainment Command in Hawaii. Join an integrated… more
- H&R Block (Kailua, HI)
- …in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also ... Joining us as an **Associate Team Leader** , you'll support a single retail office during tax season to...committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and… more
- Defense Logistics Agency (Pearl Harbor, HI)
- …on purchase requisitions (PR) and obligated funds on delivery orders (DO). Monitors related Help Desk tickets and reports status to team members, management, and ... process. Responsibilities Works as a senior team member within DLA Energy Customer Support Division a DLA Energy Customer Support Division Customer Relationship… more
- SHI (Honolulu, HI)
- …with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of ... 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. **But the heartbeat of...Include, but not limited to: + Build, implement and support a wide range of solutions using platform services… more