- Mass Markets (Wichita, KS)
- …/ year - POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Contact Center Supervisors are responsible for the day-to-day activity and development ... workflow + Responsible for hiring, coaching and terminating call center employees + Be a subject matter expert...a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers… more
- Mass Markets (Wichita, KS)
- …on-site position and requires employees to report to work at one of our physical contact center locations. To be considered for this role, you must complete a ... workflow + Responsible for hiring, coaching and terminating call center employees + Be a subject matter expert...inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal… more
- Mass Markets (Wichita, KS)
- …on-site position and requires employees to report to work at one of our physical contact center locations. To be considered for this role, you must complete a ... workflow + Responsible for hiring, coaching and terminating call center employees + Be a subject matter expert...a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW The call center representative position is a full-time contact center position that combines both inbound customer service and sales. In ... retain unhappy customers, and upsell customers on new products and services. Prior contact center experience isn't required; candidates with a background in… more
- Mass Markets (Wichita, KS)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Mass Markets (Wichita, KS)
- …on the job paid training. Compensation is commensurate with experience. Prior contact center experience, experience in customer service, tech support, sales, ... Join our team and grow with us! We need account receivable specialists to respectfully recover past due consumer...for reaching out to open accounts using the latest contact center technology and ethical recovery strategy.… more
- Mass Markets (Wichita, KS)
- …Ability to work in a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers to enhance performance and ... goals and objectives accordingly + Be a subject matter expert on your client's business + Manage remote employees...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Mass Markets (Wichita, KS)
- …technical support, inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal work experience COMPENSATION ... and energetic environment. Our training will make you an expert in Fortune 500 products and state of the...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Mass Markets (Wichita, KS)
- …technical support, inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal work experience COMPENSATION ... and energetic environment. Our training will make you an expert in Fortune 500 products and state of the...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Mass Markets (Wichita, KS)
- …for handling inbound calls and making outbound sales inquiries using state-of-the-art contact center technology and customer experience methodology. As a highly ... trained expert on products, technology, and business process you will...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Mass Markets (Wichita, KS)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Mass Markets (Wichita, KS)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... related questions and offering advice. You will by provide expert guidance, explain tax and technical terms, and answer...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more