- Cisco (San Jose, CA)
- …customers needs than ever before. We are seeking a highly skilled and experienced Senior Escalation Engineer to provide advanced technical support and ... (TAC), Sales, and directly with end customers as well as our own internal software development, Quality Assurance, and manufacturing teams. Who You Are You are an… more
- Wells Fargo (San Francisco, CA)
- …to work in the United States. **About this role:** Wells Fargo is seeking a Senior Specialty Software Engineer in the Digital Technology and Innovation group ... Create new solutions to be deployed along existing enterprise software + Work as part of team that follows...appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk… more
- NVIDIA (Santa Clara, CA)
- NVIDIA is looking for an experienced Software Test Engineer to join the NVIDIA-Cumulus Linux Verification Engineering Team to assist with Customer Escalation ... Team is responsible for the qualification of the Network Operating System software that powers data centers that are accelerated, disaggregated, and software… more
- Intuit (Mountain View, CA)
- Overview Come join the Data Capabilities team as a Senior software engineer . We're using data in groundbreaking ways to uncover customer insights, ... (Java, Scala, or Python) + 5+ years of hands-on Software Engineering experience. + 5+ years of experience integrating...Knowledge of enacting service level agreements and the appropriate escalation and communication plans to maintain them. How you… more
- Clearway Energy (San Francisco, CA)
- ** Senior Project Engineer , Solar/BESS** San Francisco, California, United States **What The Role Is** Reporting to the Director of Development Engineering, the ... Senior Project Engineer is responsible for managing...and financing milestones. + Support construction as a technical escalation point and owner's representative to mitigate delays and… more
- Wells Fargo (Concord, CA)
- **About this role:** Wells Fargo is seeking a Senior Infrastructure Engineer in Technology as part of Mainframe Operations and IT Service Operations. Learn more ... continually improve or upgrade the infrastructure + Evaluate internal and external software solutions which could be leveraged to meet target state architecture… more
- Astellas Pharma (South San Francisco, CA)
- …North Carolina. For more information, please visit our website: www.astellasgenetherapies.com. Senior Onsite Support Engineer The On-Site Support Engineer ... role involves installation, maintenance, troubleshooting, and repair of hardware and software , as well as providing excellent customer service to resolve technical… more
- Wells Fargo (Concord, CA)
- **About this role:** Wells Fargo is seeking a Lead Software Engineer for Legal Technology Matter Management and Core Services Development. The Wells Fargo Legal ... drive new initiatives + Collaborate and consult with key technical experts, senior technology team, and external industry groups to resolve complex technical issues… more
- eightfold.ai (Santa Clara, CA)
- Job Location: Santa Clara, CA As a Senior Staff Frontend (UI) Software Engineer , you will be responsible for designing, developing and maintaining our web ... experience + Participate in technical discussions and plans to improve our overall software quality + Handle enterprise customer escalation issues promptly and… more
- NVIDIA (Santa Clara, CA)
- We are looking for an expert software engineer who excels at solving customer problems with virtual GPU (vGPU) and Omniverse products. Do you have experience ... developing software in virtualized or cloud infrastructure? We need someone...+ 6+ years demonstrated ability within the customer support escalation path, or providing direct customer-facing support + Experienced… more
- Palo Alto Networks (Santa Clara, CA)
- …benefit from out of box thinking and technical insight. The ideal Principal Engineering Escalation Engineer has a mix and background of customer management and ... with precision. **Your Career** This is a highly visible, senior level position on a small but growing team...successful in this role. **Your Impact** + This Engineering Escalation role is positioned to intercept and assist or… more
- Amazon (East Palo Alto, CA)
- …full product cycle: feature brainstorming, design, implementation, validation and customer escalation . Key job responsibilities * You work closely with our customers ... design and code solutions to help our team drive efficiencies in software architecture, you'll create metrics, implement automation and other improvements, and… more
- Splunk (San Jose, CA)
- …their assets from cyber threats, all over the world. On any given day, our software needs to handle thousands of users, petabytes of data, and unique usage patterns ... this, you'll be an integral part of our on-call escalation team. + **A constant stream of new things...actively involved in hiring of technical leads, architects, and senior engineering leaders **Requirements** + Minimum of 15+ years… more
- HashiCorp (San Francisco, CA)
- …improvement, and problem solving. Reporting to the Senior Manager, Support Engineering, the Senior Support Engineer - Vault Backline will be a key member of ... **Sr. Support Engineer - Backline (Vault)** **About the Role** HashiCorp...Sev1/Sev0s : The Backline team is not necessarily an escalation team but will help out with technical escalations… more
- Amazon (East Palo Alto, CA)
- …full product cycle: feature brainstorming, design, implementation, validation and customer escalation . AWS Utility Computing (UC) provides product innovations - from ... of the stack. Design, implement, test, deploy and maintain innovative software solutions to transform service performance, durability, cost, and security. Build… more
- AVEVA (San Leandro, CA)
- …and operations + Organize and streamline workflows + Act as point of escalation for Global Technical Support senior management for critical operational related ... **AVEVA is a global leader in industrial software . Our cutting-edge solutions are used by thousands...create the transformative technology that enables our customers to engineer a better world.** Empowering you with pioneering tech… more
- M. C. Dean (San Jose, CA)
- …at MC Dean, you will join forces with more than 5,800 professionals who engineer and deploy automated, secure and resilient power and technology systems; and deliver ... support calls, providing Tier 1 help desk support and Tier 2 escalation . + Communicate with customers, manufacturers, vendors, and technical specialists. + Train… more
- M. C. Dean (San Jose, CA)
- …at MC Dean, you will join forces with more than 5,800 professionals who engineer and deploy automated, secure and resilient power and technology systems; and deliver ... support calls, providing Tier 1 help desk support and Tier 2 escalation . + Communicate with customers, manufacturers, vendors, and technical specialists. + Train… more