- Amazon (San Francisco, CA)
- …and recommend new approaches, policies, and procedures for continuous improvement. * Own the Customer Experience ( CX ) Intake Mechanism to help GDSP builders ... the Private Pricing Programs and Experiences (3PX) team. The Senior Design Strategist, 3PX will partner with UX researchers,...B2C settings with a proven ability to document the customer experience to identify gaps and opportunities,… more
- Intuit (Mountain View, CA)
- … considered; MBA strongly preferred How you will lead + Leads team that manages Customer Experience ( CX ) and Voice Of Customer (VOC) iInsights, ... team in building an insights infrastructure for the GBSG Customer Experience Center of Excellence. We are...customer empathy. This role reports to the GBSG CX Center of Excellence Group Manager. This role can… more
- SAP (Palo Alto, CA)
- …and a variety of benefit options for you to choose from. **_About SAP Customer Experience_** SAP Customer Experience helps build trusted relationships ... innovation, customer value, and sustainable growth. SAP Customer Experience brings together the portfolios and...footprint through renewal and expansion to support long term customer success. The primary purpose of the Senior… more
- Cisco (San Jose, CA)
- …and inspired. Who You'll Work With Reporting to the Executive Vice President & Chief Customer Experience Officer, the Senior Vice President of Operations is ... for leading the operational cadence and supporting the growth of Cisco's Customer Experience ( CX ) organization. Lead a global team to deliver business… more
- Cisco (San Jose, CA)
- …of those in our local communities. Come prepared to be encouraged and inspired. As Senior Vice President of Customer Experience for Americas, you will be ... in revenue and an organization of approximately 3,500 employees. The SVP of Customer Experience ( CX ) Americas will lead the development and execution of a… more
- Bristol Myers Squibb (Fremont, CA)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by...care resources. Other perks like tuition reimbursement and a recognition program. If you come across a role that… more
- Bristol Myers Squibb (San Francisco, CA)
- …patients . To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... BMS functions as needed to deliver an overall higher Customer Experience ( Cx )...care resources. Other perks like tuition reimbursement and a recognition program. \#LI-Remote If you come across a role… more
- Amazon (Sunnyvale, CA)
- Description Our organization sets the standard for Trust Customer Experience across all devices and services that Amazon offers to customers, including ... you will drive solutions that require technology, process, and operations to drive customer trust in world-class AI driven products. The projects will have high… more
- ServiceNow, Inc. (Santa Clara, CA)
- …solution win + Experience as an AE, or in alternative sales/ customer service role + Understanding of business sales processes + Traver required: 30-50% _Not ... everyone. The Solution Sales Executive will oversee market success of ServiceNow' Customer Workflow products. These products are built on our market leading Service… more
- CIBC (San Francisco, CA)
- …**Weekly Hours** 40 **Skills** Analytical Thinking, Cash Flow Analysis, Client Service, Customer Experience ( CX ), Investment Portfolios, Post-Sales Support, ... visit CIBC.com (https://www.cibc.com/en/about-cibc.html) **What you'll be doing** The Senior Client Service Associate executes the more complex transactions… more
- Intuit (Mountain View, CA)
- …insights that shape product strategy, ensuring alignment with user needs and enhancing overall customer experience ( CX ). + Strong experience in managing ... audience data and creating personalized marketing experiences with a strong emphasis on user experience (UX) and customer journeys. What you'll bring + Proven … more
- Walmart (San Bruno, CA)
- …our apps or visiting our stores. You will set the vision for the best customer experience and create a space for cross-functional colleagues to collaborate. You ... Position Summary What you'll do **Walmart CX Design - Senior UX Designer**...will help transform complex workflows and information into easy-to-use experience design. You will use your knowledge of the… more
- Walmart (San Bruno, CA)
- …industry defining omni-channel ad experiences at scale to enhance the shopping experience for Walmart shoppers with better product discovery while also allowing ... fit you've been looking for. We're looking for a Senior Product Manager, Ad Experiences to innovate and deliver...role will lead various efforts in improving the Shopping experience with relevant, engaging ads. The ideal candidate will… more
- Abbott (Alameda, CA)
- …brand with the overall CX strategy). + Continuously improving enterprise-wide customer experience orientation to drive loyalty, engagement, and customer ... teams (eg, collecting feedback to derive insights and inform CX improvements, guide the adoption of customer -centric...experience operations team to provide timely reporting of customer service KPIs to senior leadership teams… more
- Amazon (Sunnyvale, CA)
- …in a fast paced environment and deliver designs that elevate the customer experience . Key job responsibilities - Own the CX from beginning to end and ... We are looking for someone passionate about delivering the best possible customer experience for our products. You'll work closely with a cross-functional group… more
- Amazon (San Francisco, CA)
- … music and culture within a vibrant community of fans. We are looking for an experienced Sr . Product Manager to lead the Home CX team in Amazon Music. The Home ... lead effectively across a broad group of stakeholders including senior leaders and have a growth mindset that is...* Determine KPIs and vision for Amazon Music Home experience * Analyze customer research and data,… more
- ServiceNow, Inc. (Santa Clara, CA)
- …Sales Executive will oversee State and Local Government market success of ServiceNow's CX , FSM, Source to Pay and related Customer Workflows solutions to ... not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates. The … more
- Intuit (Mountain View, CA)
- …scale for the business. What you'll bring + Minimum of 5 years in Customer Experience , including leading in a highly matrixed, cross-functional, and fast-moving ... one as needed How you will lead + Assists in the research to develop customer experience and product support strategies that align with business objectives. +… more
- Cisco (San Francisco, CA)
- …progress, remove adoption barriers, and supervise results. You will collaborate with Cisco Customer Success ( CX ) teams and select enablement partners to ensure ... and alignment with adoption metrics and business outcomes. Qualifications * Validated experience in customer success, program management, or enterprise adoption… more
- Cisco (San Jose, CA)
- …achieve important outcomes on a global scale. The Opportunity We are seeking a Senior Customer Adoption Manager for Ecosystem to enable successful Smart Spaces ... Cisco Meraki, we empower organizations of all sizes to deliver exceptional customer and employee experiences through our intuitive platform-it's like magic. Our… more