- Citigroup (O'Fallon, MO)
- …assessments when reviewing account activity while also delivering exceptional customer service to our clients. Early fraud detection is critical in ... verify charges and recent activity to identify any potential fraud + Ensure a positive customer experience...issues with transparency. **Qualifications:** + Minimum 1 year of customer service experience + Ability to process… more
- Commerce Bank (St. Louis, MO)
- …reviews and coaching sessions + Identify and schedule training opportunities for customer service , product solutions and/or technical skills + Plan and ... customer call issues that require management intervention and/or fraud mitigation actions by directly resolving the issue or...combination of education and experience required + 3+ years customer service /sales experience required + 1+ years… more
- US Bank (Earth City, MO)
- …need. Job postings in areas with a high volume of applicants, such as customer service , contact center, and Financial Crimes investigations, remain open for ... quality analysis and/or risk management? Experience in leadership? Regulatory knowledge in fraud , debit detection, Regulation E , FCC or risk mitigation? Come join… more