- MISTRAS Group, Inc. (Princeton Junction, NJ)
- **Description** The IT Service Desk Manager is responsible for leading the daily operations of the organization's service desk . This role ensures ... IT support services, manages a team of service desk analysts, and acts as the...the escalation point for complex or critical issues. The manager will also drive continuous improvement initiatives, monitor performance… more
- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- The Service Desk Manager is responsible for overseeing IT service delivery to meet the needs of the CASTLE-NET program, managing processes, ... in IT , Business Administration, or related field + 8+ years of experience in service desk or IT support operations + Minimum 3-4 years of service … more
- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- …for service desk issues. The Lead works closely with the Service Desk Manager on process improvements and strategic initiatives while maintaining ... Responsible leading weekend service desk operations, overseeing IT service delivery to meet the needs of the CASTLE-NET program. Manages service … more
- GovCIO (Trenton, NJ)
- **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to ... tablets, Windows/Mac PCs, and video conferencing platforms. + Familiarity with service desk tools and real-time ticket documentation (preferably ServiceNow).… more
- ERP International (New York, NY)
- …and Tasks:** + Support and respond to tickets for ongoing complex Service Desk activities in ServiceNow for DFC IT infrastructure and Moblile devices. + Work ... is currently seeking a Full Time, On Site mid-level ** Service Desk Analysts** to support our Development...regular tracking and summary inputs to the Serivce Area Manager as needed. + Work extensively directly with DFC… more
- City of New York (New York, NY)
- …Director of Service Delivery with leadership experience in application support, service desk and project management essentials. Reporting directly to the ... Only candidates who are permanent in the Computer Systems Manager title or those who are reachable on the...service excellence. - Maintaining processes for inventory management, IT equipment utilization, and receipt of IT … more
- GovCIO (Trenton, NJ)
- **Overview** GovCIO is currently hiring for a Service Desk Administrator with an active Secret clearance to provide Tier I phone support and troubleshooting in ... troubleshooting in compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service … more
- Marriott (Basking Ridge, NJ)
- …prior to use. Report accidents, injuries, and unsafe work conditions to manager . Follow all company policies and procedures; ensure uniform and personal appearance ... all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine… more
- Citizens (Iselin, NJ)
- …Our Team? Our organization is committed to operational excellence and resilient IT service delivery. As a Major Incident Manager , you will play a pivotal ... IT incidents. As a critical member of our IT Service Management (ITSM) team, you will...+ Collaboration: Work closely with application owners, infrastructure teams, service desk staff, vendors, and business stakeholders… more
- MTA (New York, NY)
- Category Manager ( IT ) Job ID: 14051 Business Unit: MTA Headquarters Location: New York, NY, United States Regular/Temporary: Regular Department: Indirect ... Operations #3 Date Posted: Dec 24, 2025 Description JOB TITLE: Category Manager ( IT ) DEPT/DIV: Procurement Operations, Indirect WORK LOCATION: 333 West 34th… more
- CUNY (New York, NY)
- …technical consultative and/or administrative work. Under administrative direction of a university IT manager , with broad latitude of independent action or ... and maintains the University's network, and operates the University's Data Center and Service Desk . Additionally, CIS manages the processes that safeguard the… more
- CUNY (New York, NY)
- …on cloud or hybrid cloud applications. Under administrative direction of a university IT manager , with broad latitude for independent action or decision, all ... University's network and operates the University's Data Center and Service Desk . Additionally, CIS manages the processes...and change management activities of one or more major IT service (s) and/or information technologies and evaluating,… more
- CUNY (New York, NY)
- …datacenters, networks and cloud deployments. Under administrative direction of a university IT manager , with broad latitude for independent action or decision, ... and maintains the University's network, operates the University's Data Center and Service Desk , and manages the processes that safeguard the University's… more
- Compass Group, North America (New York, NY)
- …the opportunity to combine your passion for delivering a high level of service , with excellent people skills, and an enthusiasm for getting issues resolved quickly ... will be providing support to employees who work in a flexible (shared) desk environment an support move coordination. This role will ensure employees have a… more
- Santander US (New York, NY)
- Senior Application Developer - CIB IT (Java, C++) Country: United States of America **It Starts Here:** Santander is a global leader and innovator in the financial ... Software Engineer serves as a senior level developer and/or project manager for multiple application initiatives. Analyzes, designs, develops and maintains software… more
- SHI (Somerset, NJ)
- …MDM technologies. - Provide Tier 3 support and mentorship to junior staff and service desk teams. - Maintain accurate asset inventory and oversee mobile device ... proud to be a $16 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely... projects and initiatives. - Experience with Apple Business Manager . - Strong background working with mobile carriers (Verizon,… more
- CUNY (New York, NY)
- Computer System Manager Level 4 - Director of Application Development **GENERAL DUTIES** IT Computer Systems Managers manage and direct an Information Technology ... a unit or group. This job is in CUNY's Classified Managerial Service . The full specification is available on our web site at… more
- The Hartford (New York, NY)
- Account Manager - OA09HN We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here ... 3 days a week (Tuesday through Thursday). The Account Manager will serve as a critical partner to the...Wholesale Commercial Inland Marine organization. The individual focuses on service experience & book of business management with primary… more
- New York Times (New York, NY)
- …paying for. About the Role: We are looking for a Third-Party Risk Sourcing Manager to join our Strategic Sourcing team, reporting directly to the Executive Director, ... to closure. + Manage Third-Party Risk Management (TPRM) inventory and assessment Service level agreements. You will support incident response and vendor issue… more
- Hilton (New York, NY)
- …Operations Manager , you would be responsible for overseeing guest service operations to ensure profitability, control costs and quality standards resulting in ... while maintaining Hilton's Brand Standards of guest satisfaction by assigning/instructing Guest Service , Front Office, Reservations and Front Desk Agents in the… more