- Cleo (Salt Lake City, UT)
- …systems. + Collaborate with cross-functional teams (order management, finance, logistics, customer service) to ensure that integrated process flows align with ... operational goals. + Lead business process mapping and gap analysis to ensure...Representing a company with 4,000+ clients and a 99% retention rate + Accelerated title and salary growth potential… more
- Zoom (Salt Lake City, UT)
- …cross-functional teams focused on identifying, analyzing, and addressing key factors affecting customer retention and report progress to the Executive Leadership ... to make a significant impact on our business by directly influencing customer retention and long-term growth. You'll work closely with our executive team,… more
- Oracle (Salt Lake City, UT)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Oracle (Salt Lake City, UT)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Oracle (Salt Lake City, UT)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Coinbase (Salt Lake City, UT)
- …CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support ... to transform the customer experience. We're hiring a Program Manager, Coinbase One,...a best-in-class offering and leverage CX to drive member retention and product adoption. *What You'll Do* * Own… more
- Robert Half-Robert Half Corporate (Salt Lake City, UT)
- …staff, clients and candidates. + Conduct effective meetings. ** Customer Focus** + Lead customer retention and expansion strategy. + Build customer ... and expectations) + Promote a culture of collaboration. + Motivate, inspire and lead by example. + Provide recognition and celebrate successes. + Manage change… more
- Grant Thornton (Salt Lake City, UT)
- Position Summary The Oracle HCM Integration and Reporting Lead is a strategic leader responsible for overseeing a team dedicated to managing, creating, and ... opportunities to streamline and proactively enhance reporting solutions. The Lead will collaborate with cross-functional teams, drive process improvements, and… more
- PagerDuty (Salt Lake City, UT)
- …engagement, adoption, professional services, support and PagerDuty University. + Drive customer retention and expansion by identifying opportunities for ... lifetime value and driving revenue growth. Team Management: + Lead , mentor, and develop a high-performing customer ...manager engagement strategies, account management, and programs at scale. Retention and Growth: + Key metrics for this role… more
- L3Harris (Salt Lake City, UT)
- …sea and cyber domains in the interest of national security. Job Title : Lead , Trade Compliance, Empowered Official Job Code : 29295 Job Location: Salt Lake City, ... 9/80 Schedule, every other Friday off L3Harris Technologies is actively seeking a Lead Trade Compliance, Empowered Official to join our Maritime Sector team. Job… more
- R1 RCM (Salt Lake City, UT)
- …engagement and reference ability. **Key Responsibilities** **Leadership & Strategy** + Lead site-based consulting teams aligned to the managed software delivery ... to drive adoption of best practices + Build trusted relationships with customer stakeholders to drive engagement and reference ability. + Ensure proactive issue… more
- ISC2 (Salt Lake City, UT)
- …**This position is not available to residents of** **California** **.** **Responsibilities** ** Customer Retention & Success** + Serve as the primary point ... Summary** The Customer Success Account Manager is responsible for driving customer satisfaction, retention , and growth across assigned accounts. You will… more
- SHI (Salt Lake City, UT)
- …SHI. **Role Description** + Executing against given key performance indicators including customer retention , growth of customers business, and selling Cisco ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention ...issues, position services, and track service engagements + Take lead and execute on tracking customer `s true-forwards… more
- Confluent (Salt Lake City, UT)
- …and delivering results across multiple initiatives such as driving expansion, customer satisfaction, feature adoption, and retention + Collaborative spirit, ... United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $220.2K - $258.8K * Offers Equity _At… more
- Oracle (Salt Lake City, UT)
- **Job Description** The Oracle Health Customer Success Manager is responsible for overseeing an assigned portfolio of Oracle Health customer accounts with a ... focus on continuous improvements to customer utilization and experience, facilitating contract renewals, increased ...of customers * Referenceability * Success Stories * ARR retention and growth * Contract renewal rate * Code… more
- Lucid Software (Salt Lake City, UT)
- …Universal, and we partner with leaders such as Google, Atlassian, and Microsoft. The Customer Success Team at Lucid Software plays a central role in helping our most ... the adoption of Lucid's products. As a Sr. Cloud Customer Success Manager (CSM) you will go beyond traditional...serve as the cloud adoption expert, driving expansion and retention by helping customers optimize their cloud environments, streamline… more
- Cornerstone onDemand (Salt Lake City, UT)
- **About the Role:** As a Senior Customer Support Manager, you will lead a high-performing team responsible for delivering "white-glove," proactive support ... support tools and data analysis to drive strategic initiatives and ensure customer satisfaction, retention , and success. **In this role you will ** + **Team… more
- Lucid Software (Salt Lake City, UT)
- …at scale + Drive cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction and loyalty among ... with leaders such as Google, Atlassian, and Microsoft. Lucid's Customer Success Team plays a central role at Lucid...Identify and monitor key user operational metrics focused on retention to help drive improvements to our product and… more
- Wolters Kluwer (Salt Lake City, UT)
- …resolving intricate client issues while providing consistent and high levels of customer satisfaction and retention Travel Requirements: + 10-40% percent travel ... **Permanent remote role. Candidate can be located anywhere in the US** The Customer Success Advisor is responsible for building and maintaining post sales strategic… more
- Dodge Construction Network (Salt Lake City, UT)
- …+ Generate high-impact product and feature launch campaigns that activate prospects and our customer base ** Customer Retention & Product Adoption** + Build ... to identify champions and build advocacy programs that turn customer success into brand success + Lead ... Customer Success and Product teams to translate customer insights into playbooks that improve gross retention… more
