• CES / Ccai Managing

    Capgemini (Atlanta, GA)
    …Capgemini. **Job:** _Project Manager_ **Organization:** _NA APPS LOC PRACTICE_ **Title:** _CES/ CCAI Managing Delivery Architect_ **Location:** _GA-Atlanta_ ... Responsibilities:** o Design and implement the Customer Experience Strategy ( CES ) or Contact Center AI ( CCAI ) o Define customer journeys and map them to Google's… more
    Capgemini (01/22/25)
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  • Google CES / Ccai GCP…

    Capgemini (Atlanta, GA)
    …Capgemini. **Job:** _Project Manager_ **Organization:** _NA APPS LOC PRACTICE_ **Title:** _Google CES / CCAI GCP Managing Delivery Architect_ **Location:** ... with GCP experience specific experience in Caas, agent desktop, CCAI and agent assist + Experience with CES... CCAI and agent assist + Experience with CES / CCAI technologies- DialogFlow, Insights, and Agent… more
    Capgemini (01/16/25)
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