- NTT America Solutions, Inc. (Ashburn, VA)
- …the 24 x 7 x 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing** **ESSENTIAL DUTIES & RESPONSIBILITIES** + ... and other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. + Coordinates with third party vendors… more
- General Dynamics Information Technology (Chantilly, VA)
- …challenge we can't turn into opportunity. And our work depends on a **Help Desk Technician ** joining our team to support **our government client's** activities ... **At GDIT, people are our differentiator.** As a **Help Desk Technician ** supports and manages the responsibilities...AA/AS. 3+ years of directly related experience supporting help desk operations or customer service . Must possess… more
- V2X (Reston, VA)
- …Thinking & Problem Solving: + Critical thinking and problem-solving abilities. + Business/ Service Desk Acumen: + Demonstrated ability to provide administrative ... system to log all actions related to incident and service request resolution. + Escalates tickets to Corporate IT...States citizenship required. + Desired Qualifications: + Education: + Associate 's Degree in IT or related field preferred. +… more
- Cayuse Holdings (Reston, VA)
- …on minimizing risk through the delivery of quality outcomes. **Responsibilities** + The Service Center Technician handles the most complex IT technical support ... Service Center Technicians in direction of providing the utmost support. + The Service Center Technician IV shall manage and document customer support issues,… more
- CompuCom (Middleburg, VA)
- …and reemployment assistance. We are currently seeking a qualified **Level 2** **Field Service Technician ** for an **onsite** position in Middleburg, VA. This ... Technician will be responsible for managing a designated territory,...managing an incident queue, directly interacting with customers, ensuring service level agreements (SLAs) are met, and maintaining proper… more
- Library Systems & Services (Bethesda, MD)
- LAC Federal is seeking a qualified and motivated Library Technician to join our team in Bethesda, MD. This full-time, permanent position offers an opportunity to ... ensure accurate and up-to-date records. + Circulation Management: Oversee circulation desk activities, including checking in and out materials, assisting patrons… more
- Leidos (Rockville, MD)
- …Desktop Engineer to support a federal agency's large, mission-critical 24/7/365 enterprise Service Desk . The position will be on client-site in Rockville, ... individual with demonstrated experience in resolving technical client support in a service desk setting, ability to perform technical troubleshooting and provide… more
- Public Consulting Group (Washington, DC)
- …sector. To learn more, visit www.publicconsultinggroup.com . Chat Support - Customer Service Operations Analyst for a consulting company serving a large number of ... K-12 clients. **_Job Description_** **Overall Responsibilities:** This role serves as a support desk agent for a suite of K-12 education software products in a… more