- CenterWell (Washington, DC)
- …these efforts through changes, questions or concerns and generally provide churn reducing, customer service . We envision this role would not involve any sales, ... or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following… more
- Caring Transitions (Washington, DC)
- …talk to you about joining our team! Job Description: You deliver excellent customer service , while safely and efficiently helping clients downsize, relocate and ... Caring Transitions of Washington, DC North helps seniors and...+ Note that we are not movers! We use professional movers for furniture and items over 25 pounds.… more
- Corcentric (Bethesda, MD)
- …collaboration across the sales, delivery, customer care, managed services and customer success that results in smooth transitions and strong adoption of ... As a Director, Professional Services at Corcentric, you will join a...- success is measured from the perspective of the customer , alongside thought leadership and collaborative influence for the… more
- Caring Transitions (Fairfax, VA)
- …sales, and more! In this role, you are part of a team providing excellent customer service to Caring Transition customers of in Fairfax County, Virginia. Working ... Transitions of West Fairfax & South Herndon delivers professional and thoughtful services to help seniors and families...not limited to): + Moving supplies/moving boxes within the customer 's home (nothing overly heavy) + Lifting boxes/decor and… more
- Cummins Inc. (Manassas, VA)
- …meticulously to ensure smooth transitions and accurate ticket resolution. + Service Documentation - Ensure all customer , equipment, and technical information ... + **Provide Coaching and Feedback** : Offer guidance, performance reviews, and professional growth opportunities to Service Technicians and Team Leaders. +… more
- Microsoft Corporation (Dulles, VA)
- … customer experience (including but not limited to availability, safety, security, customer service ). Support escalation of issues to appropriate owner. + ... Manager, IT/Network** , you will perform trouble shooting for service incidents, manage assigned projects to meet service...a group, CO+I is focused on the personal and professional development for all employees and offers trainings and… more
- CACI International (Sterling, VA)
- …status, operational issues, and improvement opportunities + Manage the execution of various customer service reports and surveys + Responsible for direct reports ... excellence and customer satisfaction + Demonstrated leadership abilities + Excellent customer service skills to understand client and Customer … more
- Fedcap (Washington, DC)
- …trust, responsiveness, and strong employer engagement pipelines. + Support customer transitions into employment through frequent engagement, on-the-job ... program-level outcomes. + Uphold Fedcap's standards of integrity, equity, and customer -centered service delivery in all employer and participant interactions.… more
- CACI International (Sterling, VA)
- …and improvements + Data-driven and analytical mindset of service excellence and customer satisfaction + Excellent customer service skills to understand ... Leader in MSI practice implementation and operations + Led managed IT infrastructure service transitions + Experience leading large teams in a matrixed… more
- IT Concepts (Washington, DC)
- …summaries, benefit notices, correspondence, and/or policies and procedures. + Excellent customer service skills with demonstrated experience communicating with ... of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. By joining… more
- Oracle (Washington, DC)
- …or EHR implementation/project management (required) * Experience managing EHR transitions or post-go-live optimization efforts (strongly preferred) * Prior ... (required) Certifications (Preferred but Not Required) * PMP (Project Management Professional ) - if responsible for large-scale project planning * Certified … more
- Sunrise Senior Living (Mclean, VA)
- …Duties** As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief ... listed as follows: **People** + Knows and lives the Sunrise Mission, Principles of Service , and Core Values and understands the implications of these for all actions… more
- Stryker (District Of Columbia, DC)
- …and customer satisfaction standards. + Represents Stryker in a professional and responsible manner while communication and interacting with others both ... Manager on Stryker Communication's Field Operations team you will develop and manage customer new build or renovation projects from the planning and budgeting phase… more
- CACI International (Chantilly, VA)
- … Professional (PMP) certification or equivalent + Led managed IT infrastructure service transitions + Experience leading large teams in a matrixed management ... etc..) (possibly disappears with CACI required quals) + Data-driven mindset of service excellence and customer satisfaction + Experience working with Government… more
- Sodexo (Arlington, VA)
- …succession planning and operational stability. + Demonstrated success in improving service standards, implementing operational efficiencies, and driving customer ... support new account start-ups and client locations experiencing staffing or operational transitions . In this role, you will step into interim leadership assignments,… more
- PagerDuty (Washington, DC)
- …strategy, and execution for trial-to-paid conversion as well as existing customer optimization across Operations Cloud platform + Build and scale experimentation ... during consumption model transition + Partner with Marketing, Sales, and Customer Success to define product-led go-to-market strategies **User Experience &… more
- Noblis (Washington, DC)
- …daily operations of the assigned program. + Assisting with planning technology transitions to the respective operational customer . + Attending meetings, ... Security Administration (TSA), Customs and Border Protection (CBP), US Secret Service , the Federal Emergency Management Agency (FEMA), Immigration and Customs… more
- General Dynamics Information Technology (Arlington, VA)
- …subject matter expert for our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as ... for reporting and data migration, ensure data quality during transitions , and troubleshoot data-related issues in both ServiceNow and...Active Top Secret with SCI Eligibility + **Location:** On Customer Site, Arlington, VA GDIT IS YOUR PLACE: *… more
- General Dynamics Information Technology (Arlington, VA)
- …subject matter expert for our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as ... queries for reporting and data migration, ensure data quality during transitions , and troubleshoot data-related issues in ServiceNow contexts. WHAT YOU'LL NEED… more
- Allied Universal (Washington, DC)
- …The Area Director will act as the primary client contact for the assigned customer and will provide proactive resolution of any operational issues at assigned client ... **RESPONSIBILITIES:** + Act as the primary client contact for the assigned customer ; responsible for regular face to face client interaction and proactive resolution… more