- CACI International (Arlington, VA)
- Deskside Support Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret Employee ... Required: Up to 10% Type of Travel: Local * * * As a Deskside Support Technician , you will act as a model of customer service excellence to all… more
- CACI International (Fort Belvoir, VA)
- Tier 2 Deskside Support Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret ... of Travel Required: Up to 10% Type of Travel: Local * * * As a ** Deskside Support Technician (Tier 2),** you will act as a model of customer service… more
- General Dynamics Information Technology (Washington, DC)
- …Description:** Seize your opportunity to make a personal impact as a Personal Computer Support Technician supporting the Department of State. GDIT is your place ... rewarding career. At GDIT, people are our differentiator. As a Personal Computer Support Technician you will help ensure today is safe and tomorrow is smarter.… more
- Leidos (Washington, DC)
- …The person selected for this position will help to oversee the service Desk and Deskside support technician teams to ensure quality control in end user ... services, including software application support , enterprise infrastructure support , service desk, ITSM, deskside support , remote trial IT support ,… more
- Leidos (Rockville, MD)
- …and deskside technical support at our customer site as a ** Deskside Technician (Tier 2).** **Routine Duties Will Include:** + This person will be ... skills. + Experience using the ServiceNow ITSM ticketing systems and providing deskside support for any user where a ticket has been dispatched from the… more
- TAD PGS, Inc. (Washington, DC)
- …The person selected for this position will help to oversee the service Desk and Deskside support technician teams to ensure quality control in end user ... policies and procedures, and quality end-user engagement + Training and coaching for support staff and end users + Create and execute project work plans and… more
- IntelliDyne (Falls Church, VA)
- DHA - Deskside Technician , Tier 2 Clearance: DOD Public Trust Status: Non-exempt Location: Onsite (Falls Church, VA) Compensation: $31.25 Responsibilities: + ... other peripheral issues as they arise. + Providing phone and in-person support to users for various systems, including e-mail, LAN/WAN, user account administration,… more
- Koniag Government Services (Arlington, VA)
- …and produce a weekly report. + Monitor service desk queues and assign tickets to Deskside Support team members based on volume and skill set. + Integrate ... Government Services company **,** is seeking a Service Desk Technician with an active Secret clearance to support... Technician with an active Secret clearance to support **KDS** and our government customer in Arlington, VA.… more
- Competitive Range Solutions, LLC (Washington, DC)
- …Microsoft Office and Max OS setup and configuration. + Proven experience in deskside support , system administration, and customer service within a large-scale IT ... for senior executives. Roles and Responsibilities: + Provide deskside and remote support for Windows and...ITIL certification + CompTIA A+ + Microsoft Certified Desktop Support Technician (MCDT) + Apple Certified … more
- GovCIO (Washington, DC)
- …**Desired Qualifications** + CompTIA A+ Certification and/or Microsoft Certified Desktop Support Technician + Dell hardware (laptop, desktop, tablet, 2-in-1), ... **Overview** GovCIO is currently hiring for a/an Desktop Support Specialist (Journeyman). This position will be located in Washington DC This is a fully onsite… more
- Indigo IT, LLC (Washington, DC)
- …equipment a plus + CompTIA A+ Certification and/or Microsoft Certified Desktop Support Technician desired + This position requires the ability to ... Desktop Support Specialist Washington, DC SUMMARY: Founded in 2001,...by identifying, researching, and resolving technical problems + Provide deskside assistance to resolve technology issues + Provide how-to… more
- General Dynamics Information Technology (Washington, DC)
- …quick resolution of technical issues for customer via chat, email, and deskside support . + Supporting Tier 1 on-site installation, implementation, maintenance, ... SERVICE DESK / HELP DESK** **ANALYST WILL** **MAKE AN IMPACT:** + Providing program support as a Tier 1.5 Service Desk Technician . + Delivering excellent… more
- Indigo IT, LLC (Washington, DC)
- …levels. ESSENTIAL FUNCTIONS/RESPONSIBILITIES: + Provide personalized remote, and when needed, one-on-one deskside support (eg, end user support , basic end ... skills to meet customer requests and resolve customer or service issues. Coordinates technical support with higher levels of support . Ensures that all events are… more
- CACI International (Arlington, VA)
- …team comprised of over 25 service agents, incident response specialist and O&M support staff (incident response, knowledge management) with expected growth up to 50 ... receive a standardized onboarding approach for Tier 1 & 2 service support . Candidates will drive performance to meet contractual SLAs, implementing and streamlining… more