- Michael Baker International (Alexandria, VA)
- …Task leader for various IT Support Specialist responsibilities and projects. Work with the Help Desk Manager on ticket trend analyses and reporting. Reviews and ... management, problem management, and service communications for any deployed solution Develop help desk tools for automation and administration. Task leader for… more
- Booz Allen Hamilton (Chantilly, VA)
- …to system end-of-life. Interact with engineering, development, test, cybersecurity, support, and help desk teams daily to capture change requests and maintain ... authorized baseline configurations for life cycle support. Track all problems and changes in product documents and software, report changes, and control standard operating procedures and configurations. Interface with vendors and other contractors to forecast… more
- DLA Piper (Washington, DC)
- …group. Nights and Weekend initial calls will be routed through internal IT Help Desk for secondary referral to rotational weekend duty operational manager. ... of a 5x12 Service group.Sets priorities, provides support and direction to Help Desk staff. Oversees the onboarding andProfessional development and training… more
- BDO USA, LLP (Potomac, MD)
- …Develops references for users by writing and maintaining user documentation; providing help desk support; training users Implementation and Support: Provides ... opportunities to drive competitive advantage. Our goal is to help our clients become faster, smarter, and more resilient...who brings varying skills, knowledge and experience to proactively help our clients navigate an expanding array of complex… more
- Leidos Holding (Rockville, MD)
- …MD/DC area. As a Desktop Support Lead, you will oversee a team of Help Desk Technicians in providing on-site and remote supports for computer workstations, ... Desktop Engineering Lead to support a federal agency's large, mission-critical 24/7/365 enterprise Service Desk . The position may be on client-site in the Rockville,… more
- Booz Allen Hamilton (Washington, DC)
- …building and presenting performance dashboards to convey performance dataExperience with managing a service desk and help desk for IT applications or network ... contributor to their employees' growth. We're looking for someone like you to help our clients deliver their mission.The IT Performance Manager is responsible for… more
- Na Ali'i Consulting & Sales, LLC. (Washington, DC)
- …with appropriate NAVSEA and SEA 04's points of contact to facilitate help desk and network administration functions.Provide support for SEA 04's ... and software problems, in conjunction with NMCI support (NMCI Service Desk augmentation).Provide IT Government Furnished Equipment (GFE) asset management support,… more
- Serco (Reston, VA)
- …software programming applications.Research and evaluate various technical solutions to help design scalable solutions.Create POC on new technologies, framework to ... the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while...process please email: [redacted] or call the HR Service Desk at [redacted], option 1. Please note, due to… more
- Serco (Reston, VA)
- …sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction ... with the application process please email: [redacted] or call the HR Service Desk at [redacted], option 1. Please note, due to EEOC/OFCCP compliance, Serco is… more
- Leidos Holding (Reston, VA)
- …the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport.Leidos is seeking an experienced candidate for ... meet and exceed proposal deadlines, and deliver on commitments to the Government Help develop presentation materials for both internal and external needs and ensure… more
- Leidos Holding (Bethesda, MD)
- …can thrive, keep reading! Leidos is looking to fill a AV Technician/Service desk Technician position to support the National Media Exploitation Center (NMEC). As a ... maintaining, and troubleshooting AV equipment, as well as providing exceptional service desk support to end-users. The ideal candidate will have a balanced skill… more
- Guidehouse (Mclean, VA)
- …and prioritizing development tasksProvide monitoring and issue resolution to support the Help Desk Support TeamInteract directly with clients and the Guidehouse ... delivery team to ensure customer success, including training to staff and customersWhat You Will Need:Minimum THREE (3) years of extensive knowledge in implementing and introducing best practices for managing and administering SharePoint permissions across… more
- Booz Allen Hamilton (Mclean, VA)
- …day-to-day solutions and awards platform support such as timely solutions to Help Desk tickets in accordance with SLAs.Administer shipment of gifts ... to International Anniversary Award recipients and administration, and updating of the awards SharePoint site.Leverage appropriate process management methodology to enable consistent delivery while maintaining a focus on continuous improvement and rigorous… more
- WSP (Washington, DC)
- …Information Technology Procurement Requests (ITPRs), and Technical Evaluations. Research and analyze Help Desk incidents and all technical issues with the ... in over 300 offices across the US, we partner with our clients to help communities prosper. www.wsp.com WSP provides a flexible and agile workplace model while… more
- US Department of State (Washington, DC)
- …selection process site.Technical assistance with your on-line application is available through the Help Desk at [redacted] or by calling ([redacted] between the ... hours of 7:00 am and 7:00 pm ETAlternate Application ProceduresIf applying online poses an extreme hardship, you may request alternate application procedures to submit your application package. Contact the Human Resources office listed on the announcement… more
- Leidos Holding (Washington, DC)
- …DIA policies and guidance.Oversee the effective use of Tier 1, 2 and 3 help desk support on a schedule that meets the demands of an enterprise-wide user base. ... What does Leidos need from me'Must have an active Top Secret security clearance with the ability to obtain and maintain a TS/SCI with Polygraph.BS in Engineering, Computer Science, Systems Engineering, or related field or equivalent experience with 14 plus… more
- Serco (Chantilly, VA)
- …sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction ... with the application process please email: [redacted] or call the HR Service Desk at [redacted], option 1. Please note, due to EEOC/OFCCP compliance, Serco is… more
- Visa Inc (Ashburn, VA)
- …and deployment automation experience with custom and off-the-shelf application and help coordinate activities of multiple technology domains in terms of design, ... The position will require the incumbent to sit and stand at a desk , communicate in person and by telephone, frequently operate standard office equipment, such… more
- Visa Inc (Ashburn, VA)
- …(top-level with the Marketing Delivery team owning execution), and work to help grow our clients' payment card business. The ideal end-to-end engagement includes ... The position will require the incumbent to sit and stand at a desk , communicate in person and by telephone, frequently operate standard office equipment, such… more
- Visa Inc (Ashburn, VA)
- …operational environmentsAssist in change management processesImprove the efficiency and help standardize current processesRespond to and resolve incident and problem ... The position will require the incumbent to sit and stand at a desk , communicate in person and by telephone, frequently operate standard office equipment, such… more
