- ICF (Reston, VA)
- …is a rapidly growing, entrepreneurial, technology-driven department. We are seeking a motivated Help Desk Analyst to support a portfolio of Salesforce ... Description We are open to supporting 100% remote work anywhere within the continental** **US. ICF's...projects with our federal customer. **The Work** The Help Desk Analyst will work… more
- Carrington (Washington, DC)
- **Come join our amazing team and work remote !** The Treasury Wire Desk Analyst l will be responsible for assisting the Treasury department with its ongoing ... requests, and related processes each day. Requires a second Analyst approval (at an Analyst level II...through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses… more
- Insight Global (Washington, DC)
- Job Description We are seeking a talented Service Desk Analyst to support a Federal program. The effort will focus on a wide range of IT services through ... networks and critical national assets. Responsibilities include: Provide Tier 1 and Tier 2 Help Desk support to user community (phone, email or drive-by) Follow… more
- CACI International (Ashburn, VA)
- …* * **The Opportunity:** CACI's Agile Solution Factory (ASF) is hiring an experienced Help Desk Specialist to support a Customs and Border Protection (CBP) ... and maintain knowledge base articles, training materials, and documentation for the help desk team. Define and strategize Incident, Knowledge, and Problem… more
- American Institutes for Research (Arlington, VA)
- …the Technical Support Services Managers to understand current processes and manage IT help desk process improvement projects from initiation to completion. + ... Services staff on new processes and tools. + Continuously evaluate and refine help desk processes to ensure ongoing improvement and alignment with organizational… more
- Koniag Government Services (Chantilly, VA)
- …of experience with ServiceNow and/or Remedy. + 2 years of experience doing Help Desk operations. + knowledge/experience in resolving problems associated with ... a Koniag Government Services company, is seeking a Systems Analyst to support **KITS** and our government customer. **This...with ServiceNow. + Knowledge of as a Tier 2 Help Desk Technician. + Experience supporting web… more
- Koniag Government Services (Washington, DC)
- …Solutions, LLC,** a Koniag Government Services company, is seeking a Business System Analyst with a Secret Clearance to support KDS and our government customer in ... 3 days on-site at Fort McNair and two days remote .** We offer competitive compensation and an extraordinary benefits...NECs to facilitate resolution of issues. + Support service desk management by monitoring and managing communication channels to… more
- Acclaim Technical Services (Mclean, VA)
- …computer printer. PREFFERD SKILLS: + Related work experience in a technical help desk position + Special non-commercial systems administrator experience (access ... to grow. We are actively hiring a Technical Support Analyst , Staff with TS/SCI clearance and polygraph to join...on a team of IT support professionals responsible for remote incident response. In this role, you will use… more
- Tetrad Digital Integrity LLC (Washington, DC)
- …working/aggregating data from various IT support systems such as ServiceNow/Remedy, SCCM, Help Desk ACD data, Active Directory, and various computing end ... in this digital age. The IT Service Management (ITSM) Analyst will be support the Chief IT Customer Solutions...Solutions officer of our government client. The role will help define the current state of IT services and… more
- System One (Vienna, VA)
- Enterprise Technology Services Analyst (Desktop Software Delivery Project) Location: REMOTE (Pensacola, FL, Vienna, VA or San Diego, CA) Hours: Monday - Friday, ... users to order all desktop software currently restricted or requiring Service Desk submission. * Develop reports and dashboards for software fulfillment. * Complete… more
- Serco (Arlington, VA)
- **Position Description** **Risk Management Analyst ** : Supports organizational processes and programs for capturing and mitigating risks. Implements and evaluates ... days per week; three (3) days per week are remote work.** **In this role, you will:** + Assist...the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while… more
- ManTech (Washington, DC)
- …Leading Organization, where our employees come first. At ManTech International, you'll help protect our national security while working on innovative projects that ... is seeking a motivated, career and customer-oriented **Network/** **Infrastructure Analyst Lead** to join our team in Washington, DC...certificate. + Work closely with the SOC and Service Desk to provide incident and problem management for the… more
- Serco (Arlington, VA)
- …at the Pentagon two (2) days per week; three (3) days per week are remote work.** **In this role, you will:** + Black Belt Certification from reputable certifying ... days per week; three (3) days per week is remote work. **Qualifications** **To be successful in this roll,...the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while… more
- NuAxis Innovations (Washington, DC)
- …and optimization **Experience:** Two (2)+ years experience in an enterprise call center - help desk - service desk - desktop support operations, configuring, ... this role would include: + All aspects of both Remote and Deskside computer support + Owning, tracking and...school diploma or equivalent. Bachelor's Degree preferred. + HDI Analyst Certification (eg CSA, SCA, DST, etc.) - required… more
- RTX Corporation (Springfield, VA)
- …of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more ... world. + + Principal System Administrators, internally known as Principal Analyst , infrastructure Workplace Services, collaborate with a diverse team to support… more
- KeenLogic (Alexandria, VA)
- KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative team ... + Workstation Imaging/Reimaging + Mobile Device Management (Provision, Reset, Remote Wiping) + Printer Support (Setup, Toner/Parts Replacement, Queue Setup,… more