- Excentium (Falls Church, VA)
- Help Desk Technician Summary Title: Help Desk Technician ID:471 Department:All Location:Falls Church, VA Description Help Desk ... and commercial organizations. We have an opportunity for a Help Desk Technician supporting one...Specialists provide support through analysis and problem resolution using remote communication or through telephone contact with the client… more
- Distributed Solutions Inc. (Reston, VA)
- …national origin, sexual orientation, gender identity, disability, or protected veteran status. Keyword: Help Desk Technician From: Distributed Solutions Inc. ... Job Descriptions: Distributed Solutions, Inc. (DSI) is seeking Help Desk Technicians. DSI is a growing small business dedicated to providing superior automation… more
- NuAxis Innovations (Washington, DC)
- **Junior Help Desk Technician ** Location...to provide user support both in person and for remote locations using telephone and remote access ... work, so join our team NOW! We are seeking a talented and motivated **Junior Help Desk Technician ** for a Part-Time position. **Job Summary:** + Operate as a… more
- Red River (Chantilly, VA)
- We are looking for a Tier 1 Technician to join our growing team! The Tier 1 Technician is primarily responsible for handling technical support requests directly ... available, ONLY apply if you are open to supporting. a 24/7 Service Desk operation. **Primary Position Tasks:** + Accept customer calls/alerts and escalate to Tier… more
- BigBear.ai (Tysons Corner, VA)
- …we'd like you to have Experience with ticketing systems and working on a Help Desk Strong customer service background About BigBear.ai BigBear.ai is a leading ... Overview BigBear.ai is seeking a talented Helpdesk Technician - Tier 2 who can support the...handle complex problems and requests. This position will offer remote flexibility. This position will be at the forefront… more
- Ankura (Washington, DC)
- …the appropriate cost, risk and service level trade-offs. Role Overview: The Service Desk Technician is responsible for ensuring consistent, world-class Tier 1 ... point of contact into the support system, the Service Desk Technician will provide technical support along...+ Telephony and conferencing *This role is Exempt and Remote , located in the United States. There is a… more
- Red River (Chantilly, VA)
- …point of contact for customer incidents reported by telephone, email and remote monitoring tools ensuring all processes and agreed upon standards are followed.This ... **:** + Basic knowledge of Backup Solutions + Basic knowledge of troubleshooting Remote Desktop Services and VPN + Basic understanding of core network components +… more
- Indigo IT, LLC (Washington, DC)
- Help Desk Specialist Washington, DC SUMMARY: Founded in 2001, Indigo IT is an award winning information technology consulting and services company. We are a ... in the field - come join us today! The Help Desk Specialist serves as a member...relevant acceptable quality levels. ESSENTIAL FUNCTIONS/RESPONSIBILITIES: + Provide personalized remote , and when needed, one-on-one deskside support (eg, end… more
- Cayuse Holdings (Reston, VA)
- …Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1380/ help - desk -support-service-specialist ... through the delivery of quality outcomes. **Responsibilities** + The Service Center Technician handles the most complex IT technical support requests for the DOI/IA… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Senior Service Desk Administrator to provide user support and customer service on government customer computer ... applications and platforms. This position will be a fully remote within the United States position. **Responsibilities** Provides user support and customer service… more
- NANA Regional Corporation (Arlington, VA)
- …providing initial, introductory training to new or first-time users in a mixed classroom/ desk -side assistance training environment. Help Desk Support + ... group of Alaska natives from one of the most remote and harshest environments in the United States. **For...Provides Tier I and Tier II help desk support; respond to requests for… more
- General Dynamics Information Technology (Washington, DC)
- …of technology centric issues and has a sense of urgency. Experience performing in a help desk capacity is very helpful to an individual in this role.** ... None **Job Family:** Systems Administration **Skills:** Communications Security (COMSEC),Computer Hardware, Remote Support,Standard Operating Procedure (SOP),Ticketing Systems **Experience:** 5 +… more
- Amentum (Washington, DC)
- …forward to supporting our customers professionally. Responsibilities: + Provide Tier 2 IT desk side and/or call center support to end users for software and hardware ... computer hardware and software both in person and using remote access tools + Provide support for on-site and...configuration and support for agency issued mobile devices + Help mentor and train colleagues and junior technicians with… more
- General Dynamics Information Technology (Arlington, VA)
- …in improving how agencies operate. At GDIT, people are our differentiator. As a **ACAS Technician ** , you will help ensure today is safe and tomorrow is smarter. ... desk support and IT training. **HOW OUR ACAS TECHNICIAN WILL MAKE AN IMPACT:** + Analyzing the results...+ **Location:** Hybrid - onsite in Arlington, VA & Remote . + **US Citizenship Required** **GDIT IS YOUR PLACE:**… more
- Arena Technical Resources, LLC (Washington, DC)
- …incontinuously improving the Firm's technologysolutions. -Serves as an extension of the Firm's IT Help Desk ,leading L1 / L2 support at a local level for ... Senior IT Services Technician Location: Washington, DC, US Job ID: 16522...with arelentless customer focus, communicationskills, and a desire to help prevent/resolveissues enables the Senior IT ServicesTechnician to deliver… more
- S4 Inc. (Washington, DC)
- …of IT Equipment as well returning to stock of equipment + Provides phone and help - desk support for local and off-site users. + Maintains current knowledge of ... | Hourly | Full Time Job Title: Installation Desktop Technician Work Location: US Senate, DC Clearance: Ability to...You will support customer installations and support in person, remote desktop and/or by phone. Must be focused on… more
- BCMC (Arlington, VA)
- …production and test environments. Responsibilities: * Supports and provides Tier I ( Help Desk ) and Tier II (Escalation) problem identification, diagnosis and ... cyber capabilities to address emerging threats. We are seeking a Tier 1 Technician /Specialist to perform a wide variety of technical tasks in support of operations,… more
- System One (Washington, DC)
- Lead AV Event Technician (Video, Lighting Specialty) - Spanish Speaking **Employment Type:** Full Time **Date Posted:** 6/18/2024 **Location:** Washington, DC **Pay ... audio and video recording systems and video streaming + Assist Support Desk operations by responding to client calls, monitoring conference room systems via… more
- Leidos (Washington, DC)
- …The person selected for this position will help to oversee the service Desk and Deskside support technician teams to ensure quality control in end user ... IT services, including software application support, enterprise infrastructure support, service desk , ITSM, deskside support, remote trial IT support,… more
- Node.Digital (Arlington, VA)
- …production, and test environments. Responsibilities: * Supports and provides Tier I ( Help Desk ) and Tier II (Escalation) problem identification, diagnosis and ... Tier 1 Technician /Specialist Location: Arlington, VA Must have Top Secret...(ie user account creation, password resets/unlocks, share drive access, remote software installations) Desired Skills: * Experience interfacing with… more