- Advantage SCI (Reston, VA)
- …accurate and timely manner. Additionally, this support requires experienced and professional Customer Service , IT Systems Support Specialists to have ... ASCI has an upcoming opportunity for a full-time experienced Customer Service , Personnel Security Specialist for our...experience in the Personnel Security Field. This individual shall support the Personnel Security Division Service Desk… more
- GovCIO (Arlington, VA)
- …workstations and associated equipment. **Qualifications** + High School with 0 - 3 years IT customer support (or commensurate experience) + Secret clearance ... **Overview** GovCIO is hiring for a Journeyman Customer Support Professional ( IT ...for relocations and moves. + Create, update, and track service call requests, and stage and take down end… more
- General Dynamics Information Technology (Fairfax, VA)
- …is seeking an Experienced Regional IT Support Lead to provide enterprise-wide IT regional customer support for one of the world's premier public ... **RESPONSIBILITIES:** + Serve as the leader for regional management IT Support working in coordination with the...+ Develop mechanisms for tracking progress, assess performance of IT service requests via customer … more
- General Dynamics Information Technology (Rosslyn, VA)
- …5 + years of related experience **US Citizenship Required:** Yes **Job Description:** The IT Infrastructure Support Manager will deliver the support for the ... components of overseas and domestic refugee case processing, Information Technology ( IT ) infrastructure and network support , the maintenance and enhancement… more
- General Dynamics Information Technology (Washington, DC)
- …Trust/Other Required:** None **Job Family:** Business Operations **Skills:** Help Desk Support , IT Service Delivery,Technical Support **Experience:** ... Delivery solutions to SEC.** **We are currently seeking an IT Service Desk Support Lead...ie average speed to answer, first call resolution and customer satisfaction** **Experience Creating SOPs and Knowledge Articles** **Training… more
- General Dynamics Information Technology (Washington, DC)
- …operations. + Serves as a single point of contact (POC) for support issues involving IT support , service desk and desk side as well as IMAC and special ... projects. Responsible for inventory control within the IT Support team. + Works to insure Service levels and timelines are met to customer satisfaction.… more
- Tetrad Digital Integrity LLC (Washington, DC)
- …in this digital age. The IT Service Management (ITSM) Analyst will be support the Chief IT Customer Solutions officer of our government client. The ... the current state of IT services and support ongoing continual service improvement. Key focus...customer satisfaction and work on various aspects of IT service delivery, such as service… more
- Amentum (Washington, DC)
- …and junior technicians with core IT principles and technologies + Provide excellent customer service , while serving as a technical expert and liaison to NIH ... Support Technicians** to join our team and support our **Washington, DC** customer . We are...least 4 years of experience providing desk side and/or service desk IT support , specializing… more
- House of Representatives (Washington, DC)
- Summary This paid internship* is in the IT Customer Solutions Department, House Information Resources (HIR), Office the Chief Administrative Officer (CAO). ... procurement, logistics and administrative counsel. This paid internship* is in the IT Customer Solutions Department, House Information Resources (HIR), Office… more
- General Dynamics Information Technology (Falls Church, VA)
- …Desk **Skills:** End User Support ,Group Problem Solving,Information Technology ( IT ) Services, IT Service Desk,People Management **Certifications:** ... the latest technologies to advance the mission as an ** IT Service Desk Manager** with GDIT. Your...ITIL v4 expertise to proactively track, monitor, and improve service delivery and end user support at… more
- ManTech (Vienna, VA)
- **Description & Requirements** Currently, **ManTech** is seeking a motivated, career and customer -oriented **Enterprise IT Support Officer (EITSO) to serve ... Dedicated Support Team** of IT support professionals responsible for incident response, deskside service...+ Ability to embrace diverse technical disciplines and excellent customer service skills. + Ability to adapt… more
- V2X (Washington, DC)
- …Do: + We have an opportunity for an IT Support Specialist to support our NIPO customer at the Washington Navy Yard. You will perform duties in ... must be able to communicate clearly both in writing and orally. + Customer service oriented, detail focused, pro-active behavior, multi-task capability. +… more
- SAIC (Mclean, VA)
- …services. Desired: + Experience managing technical/ support teams. + Experience utilizing IT service planning. + Experience performing in medium to large ... on programs of national importance. SAIC is seeking an IT Service Delivery Lead to establish, refine,...Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work… more
- ManTech (Mclean, VA)
- **Description & Requirements** **ManTech** is seeking a motivated, career and customer -oriented **Enterprise IT Support Officers (EITSO)** to serve on a team ... of IT support professionals responsible for remote incident...+ Ability to embrace diverse technical disciplines and excellent customer service skills. + Ability to adapt… more
- ManTech (Mclean, VA)
- **Description & Requirements** Currently, ManTech is seeking a motivated, career and customer -oriented Enterprise IT Support Officers (EITSO) to serve on a ... team of IT support professionals responsible for remote incident...+ Ability to embrace diverse technical disciplines and excellent customer service skills + Ability to adapt… more
- General Dynamics Information Technology (Washington, DC)
- …**Job Description:** Seize your opportunity to make a personal impact as a ** Support ** **Engineer/Consultant** providing IT support services critical to the ... our team to ensure Congress' upper body has the IT support and resources it needs to...IMPACT** + Provide proactive, on-site Engineering and Consulting supportfor customer issues with IT hardware, software, and… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …Vienna VA (Tysons Corner area) with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support . Tasks include maintaining and managing ... printers, and other network peripheral devices + Provide quality customer service and support for...telephone, electronic, and/or walk-up requests for IT support as part of a Service Desk… more
- ManTech (Mclean, VA)
- **Description & Requirements** Currently, **ManTech** is seeking a motivated, career and customer -oriented **Enterprise IT Support Officer (EITSO) - Location ... and implementing fixes. + Providing basic user training in support of off-the-shelf applications and office products as well...+ Ability to embrace diverse technical disciplines and excellent customer service skills. + Ability to adapt… more
- SAIC (Washington, DC)
- …growing demands within the Department of Defense, SAIC is seeking a highly skilled and dynamic IT Service Management Lead to join our Digital and AI Team as we ... Commands. Role Summary: We are seeking a highly skilled IT Service Delivery Manager to lead and...manage top-level delivery cutting-edge analytic, AI/ML, RPA, and decision support solutions for SAIC's CJADC2 and Enterprise AI portfolios,… more
- ManTech (Herndon, VA)
- **Description & Requirements** Currently, **ManTech** is seeking a motivated, career and customer -oriented **Enterprise IT Support Officer (EITSO)** to serve ... specific team being supported. Generally, requests are to provide support between the hours of 6:00 am - 6:00...+ Ability to embrace diverse technical disciplines and excellent customer service skills + Ability to adapt… more