- EMCOR Group (Dulles, VA)
- **Description** **Essential Duties and Responsibilities:** The responsibilities of the Help Desk Administrator include, but are not limited to, the below. ** ... Help Desk Requirements:** The Help Desk Administrator position reports...OSI Model + TCP/IP + Ability to explain complex IT concepts in simple terms. + Ability to manage… more
- NuAxis Innovations (Washington, DC)
- …later. + Required: One of the following. ITIL v3 Foundations, Help Desk Institute's HDA, CSR, or other IT industry certification. + Knowledge Requirements: ... ** Help Desk Specialist II** Location **Washington,...**1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience… more
- Akin Gump Strauss Hauer & Feld LLP (Washington, DC)
- …and take corrective action. Collaboration & Customer Service + Address tickets escalated from the Help Desk in a timely manner. + Assist the IT Operations ... Asia and the Middle East. We are currently seeking a Systems Administrator (Enterprise Applications) in the Information Technology department, reporting to the… more
- Alliance Defending Freedom (Lansdowne, VA)
- …and troubleshooting for system-related issues, working closely with the system administration team, help desk team, as well as end-users to resolve problems ... our Statement of Faith and Doctrinal Distinctives. Senior System Administrator Alliance Defending Freedom is looking for a highly...Administrator , you are a vital part of the IT Infrastructure Team. In this role, you will report… more
- Koniag Government Services (Chantilly, VA)
- …production troubleshooting when necessary or when you are Tier 2 POC for Help Desk . + Maintain, support, and troubleshoot all other environments, including ... **KITS** **Job ID 2440033** **Koniag IT Systems, LLC,** a Koniag Government Services company,...and Change Procedures. + Be the main POC, for Help Desk after hour support to diagnose… more
- V2X (Springfield, VA)
- …have 4 or more years of experience working in an enterprise IT Service Desk or Help Desk role. + Demonstrated experience providing technical assistance ... Desk Specialists are the Tier 2 team members of an Information Technology ( IT ) Enterprise Service desk responsible for the IT -related service requests,… more
- V2X (Springfield, VA)
- …have 1 or more years of experience working in an enterprise IT Service Desk or Help Desk role. + Demonstrated experience providing technical assistance ... Desk Specialists are the Tier 1 team members of an Information Technology ( IT ) Enterprise Service desk responsible for the IT -related service requests,… more
- ManTech (Washington, DC)
- …where our employees come first. At ManTech International Corporation, you'll help protect our national security while working on innovative projects that ... is seeking a motivated, career and customer-oriented **Lead Systems Administrator ** to join our team in **Washington, DC.** **Responsibilities...but are not limited to:** + Providing Tier II IT Systems support on a wide range of technologies,… more
- Red River (Chantilly, VA)
- …available, ONLY apply if you are open to supporting. a 24/7 Service Desk operation. **Primary Position Tasks:** + Accept customer calls/alerts and escalate to Tier ... as assigned. **Minimum Education/Certification/Experience Requirements:** + Minimum 1-3 years of IT experience with IT administration and support experience with… more
- Distributed Solutions Inc. (Reston, VA)
- …process step. + Act as Tier-3 support participant to resolve any help desk tickets, calls and/or change requests where installation/application configuration ... Job Descriptions: DSI is seeking a Systems Administrator . This position requires a self-starting technical and...Systems Analyst or related work experience in a technical IT operation. + Experience with VMWare and Microsoft Technology… more
- Red River (Chantilly, VA)
- …will be tasked to: + Supervise and lead a team consisting of NOC engineers & Help Desk Technicians. + Be available and approachable for direct reports. + Monitor ... leaders in the field, we excel in assisting organizations in overcoming intricate IT obstacles, regardless of their location. It is undoubtedly a dynamic setting… more
- Koniag Government Services (Arlington, VA)
- …technologies. + Ability to use qualitative and quantitative techniques to evaluate help desk program effectiveness. + Specialized knowledge of Microsoft software ... of a wide range of applications, operating systems, protocols, IT equipment, techniques, requirements, methods, and procedures to provide...and strategies that govern the planning and delivery of help desk services. + Working knowledge of… more
- Umbra Lab (Arlington, VA)
- … solutions to support technology implementations. + **Team Interaction:** Collaborate with the help desk and other teams to troubleshoot issues, identify root ... in both physical and virtual environments, with guidance from Umbra's IT Director. + **Desktop Management:** Manage desktop deployments across multiple domains… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Lead to manage the Service Desk Operations on a day-to-day basis. This position will be located in ... a fully onsite position. **Responsibilities** + Responsible for managing Service Desk operations-day-to-day operations + Ensures maximum issue resolution in minimum… more
- RTX Corporation (Springfield, VA)
- …of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more ... to define computing requirements and create end-to-end solutions to solve complex IT infrastructure problems. + What You Will Do: + System Administrative Advisory… more
- Insight Global (Washington, DC)
- …networks and critical national assets. Responsibilities include: Provide Tier 1 and Tier 2 Help Desk support to user community (phone, email or drive-by) Follow ... Job Description We are seeking a talented Service Desk Analyst to support a Federal program. The...The effort will focus on a wide range of IT services through migration to the Intelligence Community (IC)… more
- ManTech (Mclean, VA)
- …Qualifications:** + Related work experience in a technical help desk position. + Special non-commercial systems administrator experience (access ... Ignite your Future** Currently, ManTech is seeking a motivated, career and customer-oriented Enterprise IT Support Officers (EITSO) to serve on a team of IT … more
- ManTech (Mclean, VA)
- …Qualifications:** + Related work experience in a technical help desk position + Special non-commercial systems administrator experience (access ... Ignite your Future** Currently, ManTech is seeking a motivated, career and customer-oriented Enterprise IT Support Officers (EITSO) to serve on a team of IT … more
- ManTech (Mclean, VA)
- …Qualifications:** + Related work experience in a technical help desk position. + Special non-commercial systems administrator experience (access ... Future** Currently, **ManTech** is seeking a motivated, career and customer-oriented **Enterprise IT Support Officer (EITSO) - Location Support Team** to join us in… more
- General Dynamics Information Technology (Chantilly, VA)
- …Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Help Desk Support,Microsoft SharePoint,Microsoft Windows,ServiceNow Platform ... Service Support Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter...and demonstrated experience: + Demonstrated experience as a technical help desk position supporting various versions of… more