- General Dynamics Information Technology (Washington, DC)
- …GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our prestigious clientele at ... of our nation's capital. As a Service Desk Technician / Help Desk Analyst... Service Desk Technician / Help Desk Analyst , you are the foundation of... DESK / HELP DESK ANALYST ** with GDIT. A career in IT … more
- CAI (Washington, DC)
- …Number** R4097 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst , you will be responsible for receiving ... requests. **Job Description** We are looking for a customer service -oriented ** Service Desk Analyst...IT end-user support including: + Utilize excellent customer service skills and exceed customers' expectations. + Interact via… more
- ManTech (Washington, DC)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** **Tier 2 Service Desk Analyst ** to join our team in Washington, ... the ordinary issues for users. If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem. + Responds to… more
- Robert Half Technology (Leesburg, VA)
- …Science, or a related field * Proven experience in a similar role such as Help Desk Analyst or IT Support Specialist * In-depth understanding of the ... a long term contract employment opportunity for a Help Desk Analyst II to join our team...of ITIL standards and best practices * Experience with IT Service Management (ITSM) tools * Willingness… more
- Insight Global (Washington, DC)
- Job Description We are seeking a talented Service Desk Analyst to support a Federal program. The effort will focus on a wide range of IT services through ... national assets. Responsibilities include: Provide Tier 1 and Tier 2 Help Desk support to user community (phone, email or drive-by) Follow established processes,… more
- CACI International (Arlington, VA)
- Help Desk Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of ... CACI Team is looking for a JuniorTier 2 Help Desk Analyst to fill a position in...to be completed by system users. + Improve current service desk processes and procedures and champion… more
- System One (Arlington, VA)
- ALTA IT has a Long-Term Contract position open for a Help... Service is looking to hire a Tier-1 Help Desk Analyst to respond to phone, portal, email ... Desk Analyst (Tier 1). Arlington, VA (100%...service skills, excellent communications skills and recent Help Desk experience. + ServiceNow ticketing system experience preferred, and… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- …US Citizenship is required. \#CGIFederalJob \#LI-DD1 **Skills:** + Business Analysis + Customer Service & Support + Help Desk / IT Services **What you ... **Functional Business Analyst - Help Desk ** **Category:** Business...Full Time **Position Description:** Seeking an experienced business systems analyst with strong customer service skills to… more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate will have ... and Android operating systems. As a Tier III Help Desk Analyst , you will serve as primary...will serve as primary technical resource and solution-provider for IT Customer Solutions (ITCS) and will interact with other… more
- Tetrad Digital Integrity LLC (Washington, DC)
- …and protect our customers from increasing threats and vulnerabilities in this digital age. The IT Service Management (ITSM) Analyst will be support the Chief ... high customer satisfaction and work on various aspects of IT service delivery, such as service...IT support systems such as ServiceNow/Remedy, SCCM, Help Desk ACD data, Active Directory, and various computing end… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... has a wonderful opportunity for you! The Information Technology/Data Analyst will be on a dynamic team, supporting Team...will be on a dynamic team, supporting Team Submarine In- service Program Office. Bring your expertise and collaborative skills… more
- Federal Reserve Bank (Washington, DC)
- …Responds to deletion approval requests sent to OSEC by the Board Applications Service Desk (BASD). Reference Requests: Responds to complex and time sensitive ... Senior Records & Information Management Analyst - Office of the Secretary - R024746 Primary...process analog and electronic records; triaging and often resolving IT /Help Desk issues related to Records Program… more
- American Institutes for Research (Arlington, VA)
- …AIR's Information Technology ( IT ) team is seeking aSenior Business Process Analystfocused on IT Service Desk process improvements. This will be a hybrid ... dynamic by joining AIR as a **Senior Business Process Analyst ** . We hire talented and forward-thinking professionals to...leading or managing an IT Helpdesk or IT Service Desk . + Knowledge… more
- Koniag Government Services (Alexandria, VA)
- …system shall be used to log all inquiries. + Transfer issues to the DoD OIG IT help desk when appropriate. For issues that are unable to be resolved within ... Services company **,** is seeking a DAI Jr Financial Analyst with a Secret Clearance to support **KDS** and...time off, and more. **Essential Job Functions:** DAI Help Desk and Financial Management Support (Objective 2). The following… more
- Epsilon, Inc (Arlington, VA)
- **Business Analyst II** **Who is Epsilon:** Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing ... **Our Customer's Mission:** Team Epsilon has been chosen to deliver full-spectrum IT and Cyber Security support to a critical and enduring multinational organization… more
- Koniag Government Services (Alexandria, VA)
- …system shall be used to log all inquiries. + Transfer issues to the DoD OIG IT help desk when appropriate. For issues that are unable to be resolved within ... Services company **,** is seeking a DAI Sr Financial Analyst with a Secret Clearance to support **KDS** and...time off, and more. **Essential Job Functions:** DAI Help Desk and Financial Management Support (Objective 2). The following… more
- Epsilon, Inc (Arlington, VA)
- **Information Assurance Analyst II** **Who is Epsilon:** Epsilon is an IT Services company that was founded in 2009 and has become an established leader in ... **Our Customer's Mission:** Team Epsilon has been chosen to deliver full-spectrum IT and Cyber Security support to a critical and enduring multinational organization… more
- Epsilon, Inc (Arlington, VA)
- **Information Assurance Analyst III** **Who is Epsilon:** Epsilon is an IT Services company that was founded in 2009 and has become an established leader in ... **Our Customer's Mission:** Team Epsilon has been chosen to deliver full-spectrum IT and Cyber Security support to a critical and enduring multinational organization… more
- Koniag Government Services (Washington, DC)
- …"outside the box" to get things done as needed. + Experience working in an IT Service Desk environment helpful but not necessary. **Education:** + Bachelor's ... Koniag Government Services company, is seeking a Business System Analyst with a Secret Clearance to support KDS and...local NECs to facilitate resolution of issues. + Support service desk management by monitoring and managing… more
- Akin Gump Strauss Hauer & Feld LLP (Washington, DC)
- …systems following industry best practices and principles of structured Information Technology Service Management. The Business Systems Analyst is expected to ... help desk support for assigned department software in our service catalog Qualifications (Experience, Knowledge, Skills & Abilities): + Bachelor's degree… more