- SAIC (Chantilly, VA)
- **Description** **JOB DESCRIPTION:** SAIC openings for Information Technology ( IT ) Service Management ( ITSM ) Systems Engineers with experience within the ... of Service Strategy, Service Design, Service Transition, and Service Operation. A strong working understanding of ITSM practices, such as ITIL, CMMI,… more
- CACI International (Arlington, VA)
- …seeking a Service Desk ITSM Specialist to drive the adoption and enhancement of IT Service Management ( ITSM ) processes across all various IT ... The successful candidate will be responsible for designing and implementing IT Service Management ( ITSM ) processes, conducting maturity assessments,… more
- SAIC (Chantilly, VA)
- …applicant will exhibit flexibility in task execution, provide technical expertise on a variety of IT Service Management ( ITSM ) topics, to include ... service delivery oversight, Event Management , Incident Management , Problem Management ,...validation, etc.) in order to deliver continuity across multiple IT service deliveries. As a SETA advisor,… more
- TekSynap (Washington, DC)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** + IT Service Management ( ITSM ) + Proficient in managing and maintaining ITSM modules, ... operations team. This role requires an individual with a strong background in IT Service Management ( ITSM ), system integration, platform knowledge, and… more
- Guidehouse (Springfield, VA)
- …Agile Scrum-master certification, SAFe certification, IT Infrastructure Library (ITIL) certification, IT Service Management ( ITSM ) certification, or ... with prospective new clientele as it relates to the field of technology management , IT strategy and/or analytics. + Demonstrated facilitation and presentation… more
- ICF (Washington, DC)
- …ServiceNow Developer to join our team. The ideal candidate will support and enhance the IT Service Management ( ITSM ) and Configuration Management ... and strategize data migration to optimize ServiceNow data structures. + Integration Management : Assist in designing and lead the integration of ServiceNow with other… more
- GovCIO (Washington, DC)
- …and hands-on expertise in deploying and maintaining ServiceNow applications to support various IT service management ( ITSM ) and business process ... and workflows. + Configure and customize ServiceNow modules, including ITSM , ITOM, ITAM, and others. + Develop and maintain...to ServiceNow. + Knowledge of ITIL, COBIT, and other IT service management frameworks. +… more
- TekSynap (Silver Spring, MD)
- …ability to lead and develop teams in a customer-focused environment. + Demonstrated experience in IT Service Management ( ITSM ), with a track record of ... the SBITS contract, TekSynap provides a Service Desk, Infrastructure Management , Security Support Services, IT Inventory Services, SharePoint Support, … more
- TekSynap (Chantilly, VA)
- …administration, configuration, and scripting, ensuring the platform aligns with business needs and IT Service Management ( ITSM ) best practices. This ... services andapplications. Theservice desk uses ServiceNow asanInformation Technology Service Management ( ITSM ) tool set...actionable service catalog and support for other IT service management functions. ServiceNow… more
- BAE Systems (Mclean, VA)
- …performance. The role will leverage Information Technology Infrastructure Library (ITIL) best practices for IT Service Management ( ITSM ) that focuses on ... Corps of Engineers (USACE) from its current state to a modern ITIL/ ITSM -supported service delivery model. The Transformation/Process Improvement SME will lead… more
- Leidos (Alexandria, VA)
- …a team, and support to peers toward improved processes and results. + Experience with IT Service Management ( ITSM ) ticketing systems such as ServiceNow. ... authentication, and claims-based authentication as well as support site setup, permission management , troubleshooting, and service requests for customers as well… more
- Chenega Corporation (Washington, DC)
- …to provide technical support for system incidents and changes while leveraging ServiceNow for IT service management ( ITSM ). The ideal candidate will ... with ServiceNow workflows, scripting (JavaScript preferred), and integrations. + Knowledge of IT service management frameworks (ITIL certification is a… more
- Leidos (Washington, DC)
- …with using desktop software applications such as web browsing and client software, and IT Service Management ( ITSM ) software. This individual should ... reviews, incident analysis, and identification of issue trends + Experience with utilizing an IT Service Management ( ITSM ) tool, such as Service Now,… more
- SAIC (Washington, DC)
- …environment. Candidate must have a strong understanding of software engineering and ServiceNow's IT Service Management ( ITSM ) platform. This individual ... Catalog Items and Knowledge Bases. + Work with IT Service Management Team and...Service Portal within ServiceNow. + Functional knowledge of ITSM processes and CMDB in ServiceNow. + Working with… more
- BAE Systems (Fort Belvoir, VA)
- … service continuity and service level efficiency and integration with existing IT service management ( ITSM )/AESMP tools using a standardized, ... Description** BAE Systems is seeking aBusiness Systems Analyst Sr. Principal as a Service Level Continuity Managerto join our team located at Fort Belvoir, Virginia… more
- CACI International (Chantilly, VA)
- …Architects and Developers for the Sustainment and Administration of an Enterprise ServiceNow implementation ( IT Service Management ( ITSM ), IT ... of the platform. + Create and enforce configuration, change, and release management policies and procedures + Ensure the Platform sustainment team proactively… more
- ICF (Reston, VA)
- …ServiceNow platform capabilities, modules, and best practices + Familiarity with ITIL processes and IT Service Management ( ITSM ) principles + Strong ... transform business processes, enhance operational efficiency, improve transparency and performance management , promote change management , and comply with Federal… more
- ICF (Rockville, MD)
- …the Digital Services Center (DSC) for the customer, manages SaaS platforms and leads IT service management ( ITSM ) process implementation and governance. ... support adoption of emerging digital technologies and platforms, and the implementation and management of data sources that make these tools effective. The ICF team… more
- CACI International (Chantilly, VA)
- …to end clients. The ideal ServiceNow Engineer has prior experience developing solutions for IT Service Management ( ITSM ), patching cloud servers and ... Travel: None * * * The All Spark Situational Awareness as a Service (SAaaS) ServiceNow Engineer delivers enterprise level services and capabilities while working… more
- Ensono (Washington, DC)
- …reports for implemented IT service changes to senior management . ** IT Service Management ( ITSM ):** 1. Conduct framework setup processes and ... will include incident management , service change management , and IT service management , ensuring the smooth operation of IT services and… more