- ManTech (Herndon, VA)
- …advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Tier 2 Service Desk Senior Analyst ** to join our team in the ... users. If unable to diagnose problem, will work with service desk management or Tier 3 to...to diagnose and resolve problem. + Responds to Tier 2 trouble tickets. + Ensures problem ownership and promotes… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support ... **Job Family:** Systems Administration **Skills:** Customer Service ,Help Desk Support,Information Technology (IT) Support **Experience:** 2 ...of our nation's capital. As a Service Desk Technician / Help Desk Analyst… more
- CAI (Washington, DC)
- …Number** R3296 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst , you will be responsible for receiving ... looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide...+ Solution driven + Ability to work weekdays from 2 :00 am to 10:00 am EST Preferred: + Associate… more
- General Dynamics Information Technology (Arlington, VA)
- …Required:** None **Job Family:** Help Desk **Skills:** Help Desk Operations,IT Service Desk ,Problem Solving,Technical Support,Troubleshooting ... people are our differentiator. We are seeking a customer service centered Service Desk Specialist...and repair computer hardware and software. + Provide Tier 2 IT operations control support using ITSM ticketing system… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …site in Vienna VA (Tysons Corner) Tesla Laboratories is actively seeking Application Support Analyst to join a new technical support team for a federal agency. We ... possess strong skills in leveraging chat functionality, providing exceptional customer service with excellent typing speed, and quality oral and written… more
- Leidos (Rockville, MD)
- …for an opportunity to make an impact!! Leidos currently has an opening for a **Help Desk Analyst (Tier 1)** . This is an exciting opportunity to use your ... support to our clients. **Primary Responsibilities** **:** + Provides Help/ Service Desk support to end users on...120 days after the hire date. + Knowledge in 2 **OR** more of the following: Windows, MS Office,… more
- Leidos (Rockville, MD)
- …for an opportunity to make an impact? Leidos currently has an opening for a Help Desk Analyst (Tier 1). This is an exciting opportunity to use your experience to ... unmatched aid to our clients. **Primary Tasks:** + Provides Help/ Service Desk assistance to end users on...120 days after the hire date. + Knowledge in 2 **OR** more of the following: Windows, MS Office,… more
- KeenLogic (Alexandria, VA)
- KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative team ... customers when they call or walk into the customer service center, remotely, or at the customer's location. The...business. Qualifications: + Bachelor's and 4 years' experience + 2 years+ of MacOS and iOS support + Asset… more
- SAIC (Washington, DC)
- **Description** We are currently seeking a motivated, career and customer service oriented Tier II Technician to begin an exciting and challenging career with SAIC. ... by first-level resources. **Qualifications** TYPICAL EDUCATION AND EXPERIENCE: + Bachelors and 2 years related experience, or 4+ years additional experience in lieu… more
- CACI International (Ashburn, VA)
- …* **More About the Role:** + Support end-user applications and work with a multi-tier service desk as well as work with software development teams to help ... working with end user business applications/software. + Provide Tier 2 Knowledge Based Articles to a centralized knowledge repository... or related technical experience + Experience using a service desk ticketing system. + Experience providing… more
- Public Consulting Group (Washington, DC)
- …agencies to improve lives. Founded in 1986, PCG employs approximately 2 ,000 professionals throughout the US-all committed to delivering solutions that change ... create reports, and perform advanced analysis when necessary. + Perform " desk audits" of cost reports, validating data submitted against supporting documentation.… more
- Koniag Government Services (Alexandria, VA)
- …three weeks paid time off, and more. **Essential Job Functions:** DAI Help Desk and Financial Management Support (Objective 2 ). The following tasks serve ... Services company **,** is seeking a DAI Jr Financial Analyst with a Secret Clearance to support **KDS** and...of the objective: + Maintain, update and provide help desk operational manual. + Use a ticket tracking and… more
- Koniag Government Services (Alexandria, VA)
- …three weeks paid time off, and more. **Essential Job Functions:** DAI Help Desk and Financial Management Support (Objective 2 ). The following tasks serve ... Services company **,** is seeking a DAI Sr Financial Analyst with a Secret Clearance to support **KDS** and...of the objective: + Maintain, update and provide help desk operational manual. + Use a ticket tracking and… more
- Marriott (Washington, DC)
- …(call or email) to resolution for the supported Marriott business applications in the Service Desk portfolio. + Acts as subject matter expert for Application ... years' overall experience in business application support or call center environment, customer service or hospitality * 2 + years' MARSHA Reservations System or… more
- Patriot Group International, Inc (Herndon, VA)
- Project Financial Analyst Position Type: Full-Time, Exempt Work Location: Herndon, VA Patriot Group International Inc. (PGI), voted #1 Best Place to Work by Virginia ... perspective. We are looking to hire a Project Financial Analyst to join our team in Herndon, VA. This...in accounting, finance, or related field + At least 2 years of Project Control experience supporting programs for… more
- CACI International (Springfield, VA)
- …the use of application software products and/or infrastructure components. + Engages other service desk resources or appropriate service resources to resolve ... Enterprise Monitoring Analyst Job Category: Information Technology Time Type: Full...on operational requirements: **Work hours to be assigned:** Panama ( 2 on, 2 off, 3 on, … more
- Koniag Government Services (Alexandria, VA)
- …Data Solutions,** a Koniag Government Services company, is seeking a Sr Financial Analyst -Contract Program Manager with a Secret Clearance to support **KDS** and our ... documents 95% of the time. + Performance Standard (PS 2 ): Monthly and weekly status reports are delivered on...prioritized by issue severity. The Agency Tier 1 Help Desk is the primary point for issue management and… more
- THOR Solutions, LLC (Washington, DC)
- THOR Solutions is actively seeking an experienced Navy HM&E System Sustainment Analyst to support NAVSEA PMS 443 in Washington, DC. The Analyst will develop and ... logistics specialist or machinist mate with 3M expertise. Typical Responsibilities: The Analyst 's responsibilities may include (but are not limited to): + Work with… more
- General Dynamics Information Technology (Arlington, VA)
- …and requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW OUR INFORMATION ... Description:** Transform technology into opportunity as an **Information Security Analyst ** with GDIT. A career in enterprise IT means...3 years of experience with Windows OS platforms. + 2 years of experience in a business or technical… more
- CACI International (Springfield, VA)
- …the use of application software products and/or infrastructure components + Engages other service desk resources or appropriate service resources to resolve ... Integrated Operations (IO) Bridge Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph… more