- GovCIO (Washington, DC)
- …Submit a referral to this job (https://careers-govcio.icims.com/jobs/4651/ service - desk - lead - hq /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) ... **Overview** GovCIO is currently hiring for a Service Desk Lead to manage the Service Desk Operations on a day-to-day basis. This position will be… more
- Marriott (Washington, DC)
- …(SRE) organization design + Knowledge of AI/ML solutions and their application within a Service Desk or IT support organization + Experience leading global teams ... technology leaders for robust and scalable technology solutions + Design and lead innovation-driven projects to enhance customer service capabilities Stakeholder… more
- Deltek Systems (Herndon, VA)
- …steps, and resolution. + Promote processes that support the ITIL methodology, within the service desk team. + Enhance Service Desk operations ... implementation strategies, processes and procedures related to the IT Service Desk . + Manage and support the...well as perform new employee orientation. + Participate and/or lead in supporting IT requirements for large events such… more
- Leidos (Washington, DC)
- …door and receive customer support questions at the customer support/receptionist counter/ desk . Promote and lead the development, documentation and implementation ... The successful candidate will have extensive experience operating in a Joint Service Organization providing outstanding customer service and communication skills… more
- Leidos (Rockville, MD)
- …providing deskside support for any user where a ticket has been dispatched from the Service Desk . + Break/Fix support for end-user computer devices. + Must be ... point of contact and responsible for providing customer operational desk -side break fix support tasks and activities in addition...Management for Performance. + Escalate to or consult with Lead when solution is unclear. + Perform configuration and… more
- System One (Washington, DC)
- …$40.00 per Hour **Job Number:** JO-2406-2425 **Primary Function** Serve as AV Technical lead and staff mentor in a team of technicians. Provide advanced audiovisual ... audio and video recording systems and video streaming + Assist Support Desk operations by responding to client calls, monitoring conference room systems via… more
- Katmai (Fairfax, VA)
- …applications, database development, maintenance and technical application and Help Desk Support. **ESSENTIAL DUTIES & RESPONSIBILITIES** + Train staff members ... and enforce the clients' SharePoint governance policies and practices within it. + Train HQ and field users in application use and functionality. + Lead yearly… more